Great Location, Great People
Posted Dec 6, 2016
I was surprisingly pleased with my stay at the Embassy Suites in downtown Montreal. The location is superb, literally around the corner from Notre-Dame Basilica and minutes away from great shops and restaurants. I was not expecting the front desk staff to greet me each time they saw me, but they did. I was not expecting complementary breakfast and cocktails, but there they were. Even the aroma of the hallway leading to my room was clean and inviting. Best of all, there was an employee named Bernard who worked in the hotel restaurant, at breakfast, at dinner, all the time, and he was the kindest and most helpful hotel employee you could imagine. One guy actually personalized and augmented my stay, which is a testament to the leadership philosophy of great service. This facility is highly recommended and I won't hesitate to stay there again.