lots of construction
Posted Aug 12, 2016
The hotel's parking lot was under contruction as well as the road out front. Which made getting to the hotel difficult. Expedia did not get my last name right and it made the checkin difficult. They seemed like they were going to turn me away as Expedia did not give me the hotels confirmation number. We took this place because it had a pool, which was under maintenance even though it was 40 degrees outside. When we got to the room, the pictures on Expedia showed a pullout couch which was only included in suite rooms. However they were not offered on Expedia. The hotel was right beside the train tracks which you could hear from the room. The windows were dirty so we kept the curtains closed. When we ordered a rollaway bed, it was missing springs which made my son sink in the middle and left his head and feet way above his bum even with only being 12 years old and a 120 pounds. When I complained they said the manager check out the bed and it was ok and that is they way it was going to be. Terrible service.