Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Good location

Posted Jul 3, 2016
AC and bathroom vent did not work. Hotel furniture wqs older than I expected.
4 out of 5
by A verified traveler from Laurentian

Nice hotel near Jazz festival

Posted Jul 1, 2016
Excellent place, near festival and St-Laurent. Near The Best restaurant Bouillon Bilk
1 out of 5
by A verified traveler

Posted Jun 26, 2016
Terrible customer service. Chose to stay elsewhere because of the service.
5 out of 5
by derrick

This traveler left a rating score only Posted May 29, 2016 on Hotels
4 out of 5
by Kathy

This traveler left a rating score only Posted May 21, 2016 on Hotels
5 out of 5
by Edgar from Jefferson City, Missouri

A friendly staff provided great service.

Posted May 16, 2016 on Hotels
The front desk staff was always helpful whether it was at noon or at two in the morning. Perfect directions to sight-seeing locations, excellent recommendations for restaurants, and a courtesy car available. The in-house restaurant, run by Denis, provided a breakfast buffet much above the usual fare; fresh fruit, home-made jams, and a great egg white omelet with chicken and mushrooms. Presentation of the well chosen cheese and fruit plates added to a dining, not just an eating, experience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 12, 2016 on Hotels
2 out of 5
by A verified traveler from New York, NY

Noise at the midnight

Posted Apr 28, 2016
It's nice place to stay if you do not stay over the weekend. There is a club at basement and it opens at Friday, Saturday and Monday until 3 AM. You will hear heavy bass in your room when the party is on. Nice staff and room, but we don't like the noise from midnight to early morning. If you love party, you may love this place. Also, sometime the water is running slow, this happens to us once at least.
5 out of 5
by Jack from Philadelphia

Good hotel for business or pleasure

Posted Apr 28, 2016 on Hotels
Very comfortable and chic hotel. Employees considerate and helpful....
4 out of 5
by Lydia from Brooklyn, NY

Perfect, affordable hotel on busy streets

Posted Apr 27, 2016 on Hotels
Affordable and clean - all staff accommodating and friendly. One of the hooks in the shower was coming off the wall, but other than that no complaints about the room other than not being able to regulate the temperature. The main issue was noise. Noise from street, noise from other people on the floor, and noise from construction which started promptly at 6am. So much noise! And because we couldn't regulate the temperature, we wanted to have the window open (a lovely option) but that only exacerbated the sounds from Tuesday 3:30am party going on outside on the ground level. Not sure that there is any way to prevent all that noise. Great price for a downtown hotel - would stay again but with earplugs and a white noise machine.