- Liked: Staff & service
- Disliked: Cleanliness
First stay was fine, second not so much.
Not our first stay at this hotel. We had pretty good service the previous time. However on this stay we realized after night 1 the comforter had a lot of dried blood on it's upper edge...probably rubbed on our faces all night. In over 500 nights in hotels it's only the second time this happens to us. Blood was definitely from a previous stay as it was encrusted in. When we called the front desk we did not even get an apology. Simply said they would send someone over. First replacement had a huge unidentified stain on it, second was fine. We never received any apologies for the blood stains we slept with on our first night... Also need a rubber mat between the pool and the sauna/jacuzzi to prevent falls and minimize the amount of sand finding its way in the jacuzzi.