Ratings based on 2,976 Verified Reviews

3.5 out of 5
74% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Toronto

Good location none expensive

Posted Apr 27, 2017
Hotel is in a great location and safe as it's across the street from the police station.Down side is the rooms are newley renovated but not kept up to standard ie paper ripped off the walls light switches broken and not very clean phone in the room didn't work.Over all if your just looking for some were to sleep it's ok the staff were nice and tried to be helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lyndonville VT

Nice Hotel in Downtown

Posted Apr 25, 2017
Pros: Close to clubs and bars
Cons: The hotel staff seemed a little grouchy. They didn't seem to be happy at work.
Location: Clubs, bars, casino, shopping all very close
Had a great stay. The beds were very comfortable. Short ride to the casino. Also walking distance to many down town clubs and bars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
Great friendly staff, clean rooms. They went above and beyond. Would highly recommend!
Comment from Hotel Management
Apr 22, 2017 by Paolo, Hotel Management
Thank you for your kind comments
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
Room was nice and modern but lobby and facilities such as the gym are outdated and run down. Staff are very friendly and helpful.
Comment from Hotel Management
Apr 22, 2017 by Paolo, Hotel Management
Thank you for your comments .You are right when you say that our gym is getting old ..it will be brought up in our next staff meeting and will submit your comments thank You paolo
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Hotel is downtown close to everything

Posted Apr 2, 2017
Pros: Close to metro shopping and banking area
Cons: the staff is unfriendly .. like most hotels ...seems like they are doing you a favor to check you in . Less gusts would be less work for staff ? Maybe
Location: Short walk to shopping center and many things of interest restaurants, bars lots of street people bumming money with dogs and lots of dogs poo
Was at Espresso 2 nights on business in downtown Montreal and hotel is OK
Comment from Hotel Management
Apr 22, 2017 by Paolo, Hotel Management
Thank you for taking the time to write a review. I m glad you enjoyed the Hotel and sorry to hear the the service at the front desk was less than acceptable. We take service very seriously and will discuss your comments with our staff. Believe me its not a regular occurrence and apologize for letting you down. Thank You Paolo
4 out of 5
Recommended
for Everyone
by A verified traveler from charlottetown pei canada

close to bell centre

Posted Apr 2, 2017
Pros: everything
Cons: just finishing touches,tight toilet seat,shower head tightened.just minor stuff,doesnt hurt me.
Location: too much to do,eating,what a location.
stayed her last 2 years.this year many renovations done.beautiful rooms big.comforable beds.if you are upper lass a bit maybe not for you.underground parking nice staff very helpful,very nice stay close to everything.what a spot stay there next year again.taxis out front all the time and underground parking,excellent.nothing but good to say.bath room,toilet seat could be tightenend,so nice just level Kleenex cover could be leveled,15 mins work.some people would hold this against you not me perfect stay. wayne mccarron
5 out of 5
Recommended
for Everyone
by A verified traveler

well placed hotel

Posted Apr 1, 2017
Cons: nothing
Location: the stores are within walking distance for shopping. Botanical Garden is on the metro and worth seeing. Restaurants of a vast variety
great hotel that was clean, friendly, eager to help and close to some very superb restaurants within walking distance of the hotel. The best part was that they have a heated garage so The flowers that were in the van did not have to be removed and brought to the room at night.
Comment from Hotel Management
Apr 22, 2017 by Paolo, Hotel Management
Thank you for your comments they are much appreciated. Hope to see you back soon. thank You Paolo
3 out of 5
by A verified traveler

Espresso Hotel Located downtown Montreal

Posted Mar 28, 2017
Pros: Free Espresso
Location: Location was good with lots of nearby activity in the downtown core.
The hotel was disappointing for the cost which did not include parking (extra $27/night). Room was small and the bathroom tiny and toilet was slanted. The food was also disappointing and expensive for what it was providing.
3 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Posted Mar 26, 2017
Could be better priced considering the overall quality of the hotel.
1 out of 5
by A verified traveler

The only positive....

Posted Mar 25, 2017
Pros: The location.
Cons: Tear the building down and start over from scratch.
Location: Great location, close to lots of restaurants, attractions, easily accessible to and from the airport.
You really should consider not listing this property on your site, as it is not a hotel but a pharmaceutical dispensery, and a social services outlet. At every occasion at the front desk phaarmceuticals were being dropped off and picked up by guests of the hotel. The photos shown must be of another hotel, or have been photoshopped to the max. Thin walls, I'll fitting doors allowing too much light and noise in, cheap fittings, dirty carpeting. The breakfast buffet was awful.