Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from playa del carmen, mexico

amazing!

Posted Aug 24, 2016
The client service of the hotel is absolutely amazing! From the moment we walked in reception area to waiting for cab next day to go to airport, offering water or coffee at check in/check out, sweet treats waiting for us at night, bell boy always one step ahead to get car, elevator, luggage.. Room loft concept in a modern yet cozy style. Location location location, is unbeatable walking distance to all in old montreal. Loved it and will definetly go back this time for longer stay.
Comment from Hotel Management
Aug 27, 2016 by Amir, Hotel Management
Dear guest, Thank you for taking the time to share your recent experience at Hotel Gault. We loved having you stay with us just as much as you loved your stay. Your kind words regarding our staff and property have brightened up our day, as it is our mission to ensure a comfortable and pleasant stay for all our guest. We look forward to having the pleasure of welcoming you back in the very near future! Kind regards, Amir Bakir Assistant Front Office Manager
4 out of 5
by A verified traveler from Hawaii

Nice Hotel close to Old Town

Posted Aug 6, 2016
Pros: Location
Very nice hotel, needs a fine tuning though. Room is nice and clean, but it did not have trash can under the sink. No soap for the shower, toilet paper is far from the toilet, bath towels are hanging far side of the bathroom. Did not have opaque curtain to shut the morning light. It was too bright in the morning. TV monitor was set tilted. But bedding was very nice and staff are friendly. I can see that they are trying very hard to make you feel comfortable. I will come back and stay it again.
Comment from Hotel Management
Aug 6, 2016 by Amir, Hotel Management
Dear guest, Thank you for taking the time to share your impressions on your recent stay. We are happy to hear that you enjoyed your stay with us overall. Please know that we always take our guests' feedback into account as the best way to improve our services and facilities for all our valued guests such as yourself. We look forward to having the pleasure of welcoming you back again in the very near future! Kind regards, Amir Bakir Assistant Front Office Manager
4 out of 5
by A verified traveler

Posted Aug 2, 2016
Hotel staff were fantastic, eager to help at every opportunity. Only issue was with the room itself. We had a room with a terrace and there were many old spiderwebs hanging around. I might understand there being some on the outside, but on the patio door there were webs all over with many bugs and flies stuck to them. There were also bugs on the curtains covering these doors. I asked for it to be cleaned and the concierge apologized and immediately requested house cleaning to deal with it. However when I came back only the curtains had been cleaned (de-bugged?) but the patio door behind still had the cobwebs, spiders and stuck flies. We also found a long strand of spiderweb inside the hotel room by the bed. Everyone has different opinions about spiders and we weren't exactly terrified or anything but I would expect this standard of hotel to be able to deal with this issue when specifically asked to. I do want to emphasize that everything else about the hotel was immaculate. The staff were extremely friendly and the decor was beautiful. There is a reason I have rated everything else 5/5.
Comment from Hotel Management
Aug 6, 2016 by Amir, Hotel Management
Dear guest, Thank you so much for taking the time to share your recent experience at Hotel Gault. We are delighted to read that you had a wonderful experience overall. However, we sincerely do apologize for any inconvenience that the terrace may have caused. Every day we strive to deliver better service and it is your feedback that allow us to improve our services and facilities for all our valued guests such as yourself. We would like to assure you that your valuable comments have been shared with the concerned Management Team for further action. We look forward to having the pleasure of welcoming you back again in the very near future! Kind regards, Amir Bakir Assistant Front Office Manager
4 out of 5
by A verified traveler from Beirut

Nice Boutique Hotel

Posted May 27, 2016
Pros: Style and cleaness
Cons: Need a restaurant rather than particuler frozen ready to make foor
Location: Nice location in Historical building
Nice environment, Pleasant staff, Comfortable, Clean I highly recomend
Comment from Hotel Management
May 28, 2016 by Amir, Hotel Management
Dear guest, Thank you for taking the time to share your impressions on your recent stay. We are delighted to read that you had a comfortable and a restful stay overall. We at Hotel Gault strive to insure that your stay is a memorable one, rest assured your comments will be addressed. We look forward to having the pleasure of welcoming you back very soon! Kind regards, Amir Bakir Assistant Front Office Manager
5 out of 5
by Gerald

This traveler left a rating score only Posted May 19, 2016 on Hotels
4 out of 5
by A verified traveler from Montreal

Great boutique hotel in heart of Old Montreal

Posted May 4, 2016
Hotel is great. Good location, clean, modern, all the basics included.
Comment from Hotel Management
May 16, 2016 by Amir, Hotel Management
Dear guest, Thank you for taking the time to share your recent experience at Hotel Gault. Your comments are very much valued and we are pleased to know that your stay at Hotel Gault was worth-while. We look forward to welcoming you back in the very near future! Kind regards, Amir Bakir Assistant Front Office Manager
5 out of 5
by Gurkan

Super ställe.

Posted Apr 28, 2016 on Hotels
Fantastiskt bra jag rekommenderar stället
Comment from Hotel Management
May 3, 2016 by Amir, Hotel Management
Dear guest, Thank you for taking the time to share your recent experience at Hotel Gault. We are happy to hear that you thoroughly enjoyed your stay with us and we were able to provide you with such excellent service. We look forward to welcoming you back very soon! Kind regards, Amir Bakir Assistant Front Office Manager
5 out of 5
by A verified traveler from Toronto ON

Beautiful Oasis in the Old Port

Posted Apr 25, 2016
Pros: Room, food, staff, decor, location
Cons: nothing!
This was hands down the best experience I have ever had at a hotel. The staff were so helpful and friendly. They let me check in early and upgraded my room. Room and hotel itself were incredibly beautiful located in the heart of the old port. Would stay there forever if I could.
Comment from Hotel Management
Apr 26, 2016 by Amir, Hotel Management
Dear guest, Thank you for taking the time to share your recent experience at Hotel Gault. We are elated to read that we made it to the top of your list of favorite hotels. Every day we strive to offer a geniune and a memorable experience to every guest. We are glad to hear that our team went above and beyond to meet your expectations. We look forward to welcoming you back on future occasions. Kind regards, Amir Bakir Assistant Front Office Manager
5 out of 5
by Christine from Orford

Court séjour dans le Vieux Montréal

Posted Apr 22, 2016 on Hotels
Tout était parfait. Chambre confortable . Secteur tranquille et à proximité des lieus d'intérêt . Un peu compliqué pour le stationnement sinon accès à un service de valet $$.
Comment from Hotel Management
Apr 26, 2016 by Amir, Hotel Management
Cher client, Nous vous remercions d’avoir pris le temps de commenter votre séjour parmi nous et sommes heureux que le Gault vous ait charmé. C’est toujours un réel plaisir de lire des commentaires comme le vôtre et nous allons sans aucun doute partager vos compliments aux membres de notre équipe. Au plaisir de vous accueillir à nouveau dans notre établissement lors de votre prochaine visite à Montréal. Cordialement, Amir Bakir Directeur Adjoint de la réception
5 out of 5
by Aurélien from Paris

L excellence à Montreal

Posted Apr 16, 2016 on Hotels
Le meilleur hotel de Montreal et de loin
Comment from Hotel Management
Apr 20, 2016 by Amir, Hotel Management
Cher client, Nous vous remercions d’avoir pris le temps de commenter votre séjour parmi nous et sommes heureux que le Gault vous ait charmé. Nous espérons vous revoir parmi nous très prochainement, lors de votre prochaine visite à Montréal. Cordialement, Amir Bakir Directeur Adjoint de la réception