Ratings based on 1,231 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Downtown. Convenient to shopping & attractions.

Posted Jan 2, 2017 on CheapTickets
Friendly staff. Complimentary apples and ice cider, yum. Easily get by in English. Great concierge and valet service. Close to shopping, underground malls and attractions. We took taxis everywhere easily. Facilities are great, with heated pool, saunas, and fitness center. The room is energy conservative with all lights out automatically when the guests leave the room and remove the keys. Secured elevator access using room keys made guests feel safe. The microwave and the refrigerator made it convenient for a family's eight-day's stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Well situated hotel with amenities

Posted Dec 29, 2016
Pros: location, all the rooms are suites with a separate "bedroom" and "living room", nice indoor pool, outdoor hot tub (you must try it during the winter), friendly staff. Cons: rooms are pretty small (e.g. as configured, our bedroom closet could not open all the way as it was obstructed by the TV stand) , gym is pretty small and lacking in equipment, the hotel only has a pricy valet parking option, room service/hotel restaurant was somewhat mediocre for the price. Positive experience overall.
4 out of 5
by John

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2016 on Hotels
5 out of 5
by Andre

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
5 out of 5
by Stephane

This traveler left a rating score only Posted Dec 23, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Mass.

Unreal experience!

Posted Dec 15, 2016
My Girlfriend and I came up from Boston for a Bruins vs Canadiens hockey game and stayed at the hotel. All I can say is AWESOME. Rooms were clean, restocked everyday and even if you wanted privacy in the early morning, they came back by at 430 pm to clean it while we were at dinner. You can almost see the Bell Centre from the hotel and they have ample amounts of restaurants within a few minutes walk, so you can never eat at the same place twice! Parking was done by a professional and courteous valet service that you can charge right to the room and they will go get your car for you 24 hours a day. Only negative part of our experience was hearing construction noises and traffic during the morning hours but obviously it's a busy city and it certainly doesn't change my positive views! Good luck to those planning on booking and thank you to all hotel staff! -Peter Foley (Date of stay 12/11/16-12/14-16)
5 out of 5
by A verified traveler

The best hotel

Posted Nov 27, 2016 on Hotels
Would recommend this hotel.Second time here and will definitely stay again.Restaurant has excellent local cuisine and all hotel staff go out of their way to make your stay enjoyable.5 star all the way.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels