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Indoor pool
Outdoor Spa Tub
Indoor pool
MP3 dock

Guest reviews

4.7/5 Exceptional
998 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationBell Centre6 min walk
Popular LocationMontreal Museum of Fine Arts9 min walk
Popular LocationPlace Bonaventure11 min walk
AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)15 min drive

Choose dates to view prices

  • Suite, 1 King Bed (Loft)

    4.7/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Loft)
  • Suite, 1 King Bed (Crystal)

    5/5 guest room rating

    Room amenities

    • 800 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Crystal)
  • Junior Suite, 1 King Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 680 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed
  • Suite Loft 2 King

    Room amenities

    • 550 sq ft
    • Sleeps 4
    • 2 King Beds
    More detailsSuite Loft 2 King

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Montreal

Located in Montreal's Ville-Marie neighborhood, Hotel Le Crystal Montreal is in the city center and near a metro station. Sainte-Catherine Street and The Underground City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Royal Park and Parc Jean-Drapeau. Traveling with kids? Make time for La Ronde Six Flags, or check out an event or a game at Bell Centre. Discover the area's water adventures with kayaking, rafting, and sailing nearby, or enjoy the great outdoors with mountain biking.

Visit our Montreal travel guide
Map
Popular Location

What's nearby

  • The Underground City - 3 min walk
  • Bell Centre - 6 min walk
  • Montreal Museum of Fine Arts - 9 min walk
  • Place Bonaventure - 11 min walk
  • McGill University - 17 min walk

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Bonaventure Station - 7 min walk
  • Pierre Elliott Trudeau Intl. Airport (YUL) - 15 min drive

Restaurants

  • Siam centre-ville — 1 min walk
Questions about this property?Find answers

About this property

Hotel Le Crystal Montreal

Family-friendly Montreal hotel in Ville-Marie, walk to Sainte-Catherine Street
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 131 rooms offer free WiFi, pillowtop beds, and kitchenettes with microwaves. Other amenities available to guests include MP3 docks, 24-hour room service, and minibars.
Hotel Le Crystal Montreal offers 131 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amerispa has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: CAD 45 per night
  • Electric car charging station
  • Area shuttle (surcharge) up to 10 meters
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–noon on weekends: CAD 19-23 for adults and CAD 9.50-11.5 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center (7300 square feet of space)

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Dogs and cats only
1 per room (up to 40 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 19 and CAD 23 for adults, CAD 9.50 and CAD 11.5 for children (approximately)
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast and lunch
Each guestroom is kept vacant for a minimum of 48 hours between bookings

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Crystal Hotel Montreal
Crystal Montreal
Crystal Montreal Hotel
Hotel Crystal
Hotel Crystal Montreal
Hotel Le Crystal
Hotel Le Crystal Montreal
Le Crystal
Le Crystal Montreal
Montreal Crystal Hotel
Le Crystal Hotel
Le Crystal Montreal Montreal
Hotel Le Crystal Montreal Hotel
Hotel Le Crystal Montreal Montreal
Hotel Le Crystal Montreal Hotel Montreal

Frequently asked questions

Can I cancel my reservation for free at Hotel Le Crystal Montreal and receive a full refund?
Yes, Hotel Le Crystal Montreal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Le Crystal Montreal cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Le Crystal Montreal?
As of Aug 4, 2020, prices found for a 1-night stay for 2 adults at Hotel Le Crystal Montreal on Sep 2, 2020 start from $221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this hotel?
Valet parking is available for CAD 45 per night.
What time is check-in at this property?
Check-in is from 4:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
This family-friendly Montreal hotel is located in a shopping district, within a 5-minute walk of Sainte-Catherine Street and The Underground City. Bell Centre and Montreal Museum of Fine Arts are also within 10 minutes. Lucien L'Allier Station is only a 4-minute walk and Bonaventure Station is 7 minutes.

Guest reviews

Overall score and ratings for Hotel Le Crystal Montreal

4.7
Exceptional
5 - Excellent
756
4 - Good
193
3 - Okay
30
2 - Mediocre
13
1 - Poor
6
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    More luxurious and clean.

    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Jul 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 4 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities
      • Disliked: Amenities

      Good restaurant. Friendly staff. Unable to use facilities. This was not the hotel's fault.

      Stayed 5 nights in Mar 2020