Checking in was a frustrating, waste of time. When I've stayed here before, i had no issue checking in by putting a deposit and didn't have to use a credit card, but now they won't allow check in whatsoever unless you use a credit card. When i booked, I specifically choose the junior suite because the online photos show it with a separate rainfall shower and soaker tub. I had a busy day planned and wanted to take a hot bath before bed. When i arrived at my room, there was no tub in the washroom, so i had to waste even more time going back to reception for a room change. The tub has a faucet and handheld sprayer, but the knob to change from faucet to handheld was broken. The plug to drain the tub was broken. There are double sinks, but one was clogged and the other drained very slowly. There were large brown stains on the curtains. Overall, it looks alright on the surface, but as soon as i tried to use anything, it went right downhill. Needless to say, next time i visit Montreal, i won't be staying here again.