Convenient Montreal Boutique Hotel
Posted Aug 28, 2016
Prompt, no-fuss check-in. Room was well appointed and made efficient use of available space. Included breakfast was just right. In-house restaurant (Laurie Raphael) food is top-notch and although a bit pricey it is one of the better places to eat downtown (and there are MANY eateries nearby ...). All staff we interacted with was very pleasant, professional, and courteous. Any minor issues were addressed promptly and staff went above and beyond to make our stay memorable. Only minor disappointment was room cleanliness. An example: upon arrival linens, towels, and bedding appeared to be very clean and fresh, but the rest of the room appeared to receive only a quick vacuuming and superficial dusting. Ottoman and lounge within room were stained and needed vacuuming and shampooing. Higher-level shelves within closets had a thick layer of dust.