Ratings based on 194 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Close to everything in downtown Montreal

Posted Nov 22, 2016
Pros: beds, in room bar, the staff
Cons: Room service
Location: The location was perfect- everything was a 10 dollar cab ride or cheaper!! We went to old montreal for some good eats, went shopping near by
Amazing staff, stay and overall experience was fabulous! This hotel was close to everything in downtown montreal, the beds were extremely comfortable and overall staff were very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good business hotel

Posted Nov 22, 2016
Great location, polite staff, efficient, well run, clean and good for business travel.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Pleasant, easy to get in and out...

Posted Nov 18, 2016
Pros: I just mentioned it all above.
Cons: It's a little over-designed ...perhaps more surface space in the bathroom.
Location: Super location.
Very pleasant ...great breakfast, liked the staff members and size of room was comfie. It is a little over-designed, but generally speaking a very nice, intimate place to stay in Montreal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff!!

Posted Oct 18, 2016
Location: Great location, tons of shopping and restaurants nearby.
Lost my phone and the staff was beyond helpful. Room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and modern design

Posted Oct 12, 2016
Nicely located and modern design hotel. The room shows some tear and wear, cleanliness can be a bit improved. Overall very nice expierence, very helpful reception staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
The rooms were fine. But the very pleasant staff made the stay all the more comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great place to stay, perfect location

Posted Oct 10, 2016
Location: Perfect location to enjoy a hike up Mt. Royal, night life with St. Catherine Street and the underground city entrances near by.
Room design was well thought out for the space available. Neat and clean and the bed was very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Quiet...nice view

Posted Oct 2, 2016
Pros: Location, staff and the quiet and comfort of my room... The Nescafe coffee maker!!!
Cons: More coffee and creamers....4 regular coffee and one defaf....8 coffee creamers a day.
Location: Close to the Metro and McGill University.
Friendly attentive staff...very quiet room location.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Convenient Montreal Boutique Hotel

Posted Aug 28, 2016
Pros: Courteous and professional staff. Excellent concierge. Convenient location. Good restaurant.
Cons: Better attention to detail in cleaning the room.
Location: In heart of downtown. Several museums, McGill University, Mont Royal, Metro, and shopping all within walking distance.
Prompt, no-fuss check-in. Room was well appointed and made efficient use of available space. Included breakfast was just right. In-house restaurant (Laurie Raphael) food is top-notch and although a bit pricey it is one of the better places to eat downtown (and there are MANY eateries nearby ...). All staff we interacted with was very pleasant, professional, and courteous. Any minor issues were addressed promptly and staff went above and beyond to make our stay memorable. Only minor disappointment was room cleanliness. An example: upon arrival linens, towels, and bedding appeared to be very clean and fresh, but the rest of the room appeared to receive only a quick vacuuming and superficial dusting. Ottoman and lounge within room were stained and needed vacuuming and shampooing. Higher-level shelves within closets had a thick layer of dust.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great hotel. Amazingly wonderful staff.

Posted Aug 23, 2016
We had a fantastic stay at Le Germain. The hotel staff are truly accommodating and gracious. They gave excellent restaurant recommendations and were always going out of their way to make our stay as welcoming as possible. The included continental breakfast was a real bonus and was always well stocked with good food. My only constructive feedback is that some of the furniture in the rooms is beginning to show age and use related wear and tear and could use some freshening up. Otherwise this is a great hotel!