Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
63% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Could't even sleep

Posted May 5, 2016
So i could't sleep and i called customer service at 1:34a.m Room was stinky, no heater working, commun washroom for each floor , internet did't work, no napkins , no staff in the night,no hot water (if emergency hapn?) I requested for my money back. Please help
4 out of 5
by Nafiou from Toronto

Posted Apr 19, 2016 on Hotels
OK minum comfort
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2016 on Hotels
1 out of 5
by Jason

Horriable

Posted Mar 21, 2016 on Hotels
We waited at outside in the cold for someone to answer. After 45 mins someone staying there came to the door. We waited inside for over an hour. No one showed up. No one answered the phone either. And hotels.com cant contact them and cant get me a refund. DO NOT STAY!!!!!
1 out of 5
by Alex from Montreal

Very rude receptionist very poor customer service

Posted Mar 16, 2016 on Hotels
It was horrible I felt very uncomfortable because of the rudeness of the receptionist. when I told him to be more friendly he had the odacity to tell me to leave if I don't like it. I didn't stay I booked a motel. how can you work in a hotel and talk to your customers like that?
1 out of 5
by Alexandre from Montreal

No one to open the locked main door at 11:35pm

Posted Mar 16, 2016 on Hotels
I was really disappointed. I showed up at the hotel at 11:35pm and nobody was at the front desk to open the main door. It was cold I was with a girlfriend it was really uncomfortable
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
1 out of 5
by liang

This traveler left a rating score only Posted Mar 14, 2016 on Hotels
3 out of 5
by A verified traveler

Efficace pourle prix...

Posted Mar 8, 2016 on Hotels
Efficace pour le prix. Très accessible en basse saison.