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Reviews of Hotel Omni Mont-Royal

4.5 out of 5
Hotel Omni Mont-Royal
1050 Sherbrooke Street West, Montreal, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1238 out of 1863 reviews" "
Rating 8 - Good. 444 out of 1863 reviews" "
Rating 6 - Okay. 110 out of 1863 reviews" "
Rating 4 - Poor. 38 out of 1863 reviews" "
Rating 2 - Terrible. 33 out of 1863 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katelyn

Traveled with group
Liked: Cleanliness, amenities
Great hotel, very clean and close to shops and restaurants and sites
Stayed 3 nights in Apr 2024

8/10 Good

Naomi

Business traveler
Liked: Cleanliness, property conditions & facilities
Great location all around. Traffic is absolutely horrible in the whole downtown Montreal core but nothing the hotel can do about that...
Stayed 2 nights in Apr 2024

8/10 Good

Ann-Marie

Liked: Cleanliness, property conditions & facilities
We normally stay in the suite with a single king bed. We prefer that layout versus the two bed suite.
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Receptionists were lovely and very helpful!
Stayed 1 night in Apr 2024
Response from Sasha Samuel on Apr 16, 2024
Good day David,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our service impeccable, and our staff very helpful. We look forward to seeing you again soon for another exceptional experience.Best regards,

2/10 Terrible

Dayeon

I booked deluxe room with king bed but it's different with the pictures they provided, small room, no sofa. And we asked for the slippers it takes 30min, we had to call 3 times to check. Also heater is not working, I turned on heater for one hour but never worked. Someone came to fix it it also takes another minutes but they can't fix it we had to move another room. They are kept saying two level upgrade room with good view but you know what I didn't want to get better room i just wanted to spend our last night of Montreal well. we lost our night. Of course thanks for changing the room but you know I couldn't sleep in that room they had to change cuz they gave me terrible condition room it means even they didn't check before taking customers.
Stayed 1 night in Apr 2024
Response from Sasha Samuel on Apr 16, 2024
Good day Dayeon,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the ventilation issue in your room and for the delay in receiving slippers. Please know that we always aspire to go above and beyond for our guests, and we sincerely hope that you will come back and see us soon so that we can offer you an much improved and exceptional experience as fitting our Brand.Best regards,The Omni Mont Royal Team

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean rooms and hotel, comfortable beds, welcoming atmosphere
Stayed 2 nights in Apr 2024
Response from Sasha Samuel on Apr 15, 2024
Good day,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the cleanliness of the hotel, the comfortable beds and the friendliness of our staff. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

4/10 Poor

Linh

Traveled with family
Disliked: Property conditions & facilities
Room was not as nice as pictured and the thermostat controls didn’t ever seem to work - resulting in a very hot room. Lighting in room did not all work - too dark. One night the toilet decided to overflow for no apparent reason. Would not recommend.
Response from Sasha Samuel on Apr 15, 2024
Good day Linh,We thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the ventilation and toilet issue in your room, which affected your stay. We know that the upgraded room and the amenities that we offered during your stay did not make up for the inconvenience. However, we hope that you will come back and see us soon so that we can offer you a true Omni experience.Best regards,The Omni Mont Royal Team

10/10 Excellent

Miriam, San Juan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Sasha Samuel on Apr 15, 2024
Good day Miriam,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback, and look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Everyone from the doorman, reception, concierge, Housekeepers servers and bartenders were absolutely fabulous.
Stayed 5 nights in Apr 2024
Response from Sasha Samuel on Apr 15, 2024
Good day Angela,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our staff and our service. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location in Montreal!
Stayed 4 nights in Apr 2024
Response from Sasha Samuel on Apr 15, 2024
Good day Katherine,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our convenient location and our service. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Kathy

Liked: Property conditions & facilities
The staff so friendly excellent
Stayed 3 nights in Apr 2024
Response from Sasha Samuel on Apr 8, 2024
Good day Kathy,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our staff. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Kelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sasha Samuel on Apr 10, 2024
Good day Kelle,We appreciate your glowing 5/5 rating and look forward to having you stay with us soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Sasha Samuel on Apr 8, 2024
Good day Kristen,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the convenient location. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

8/10 Good

Martin j

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Sasha Samuel on Apr 8, 2024
Good day Martin J,Thank you for taking the time to give us a 4/5 rating following your recent stay at our hotel. We appreciate your positive feedback, and we look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

lina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with incredibly friendly staff. From check-in to check-out, the service was outstanding. Highly recommend
Stayed 1 night in Mar 2024
Response from Marie Isabelle Santoire, Director of Rooms on Apr 3, 2024
Dear Lina,Thank you for choosing Omni Mont-Royal and for your outstanding 5/5 rating! We're thrilled to hear that you had an excellent experience with our incredibly friendly staff and outstanding service from check-in to check-out. Your recommendation means the world to us, and we can't wait to welcome you back for another exceptional stay.Warm regards,

10/10 Excellent

Madeleine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Service was amazing! I will definitely return.
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Apr 2, 2024
Good day Madeleine,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our client service. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It felt luxurious but at an affordable price
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Tyler,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the luxuriousness of the hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely relaxing time and the staff were very very friendly, big shout to Sasha who made our stay that extra special! We would definitely stay there again. Thank you Gary and Kimberley ❤️
Stayed 8 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Gary,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the friendliness and helpfulness our staff. It was a pleasure meeting you and Kimberley and I thank you for choosing to stay with us during Kimberley's special day. We look forward to seeing you again soon for another exceptional experience. Sasha SamuelFront Desk SupervisorThe Omni Mont Royal Team

10/10 Excellent

GO PIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied !!
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day GO PIN,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback and look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best service and most friendly staff of any Hotel we have stayed at in Montreal. We arrived late and the doorman was the best. Very helpful and great recommendations for the area. Hotel is older but kept in very good condition. The service is why I will stay here again
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback on the friendliness of the staff, especially the doorman, and we look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Mike,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, close to parks, trails and also to downtown!! Very nice staff!
Stayed 7 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Melinda,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our convenient location and our staff. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Peter,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

8/10 Good

shannon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Shannon,Thank you for taking the time to give us a 4/5 rating following your recent stay at our hotel. Please let us know if there is anything we could have done to improve your stay, and we look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Anne Marie

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent service throughout the stay. Spacious and clean rooms
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Anne Marie,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the room cleanliness and our service. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great service and great place to stay
Stayed 1 night in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Joseph,Thank you for taking the time to give us a glowing 5/5review on our hotel and services. We appreciate your positive feedback and look forward to seeing you soon.The Omni Mont Royal Team

8/10 Good

Kendra-Erin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Kendra-Erin,Thank you for taking the time to give us a 4/5 rating following your recent stay at our hotel. We appreciate your feedback and we look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Robin, Newmarket

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything was excellent at the Omni Mont-Royal, from the customer service to the cleanliness of the property. We had a wonderful time.
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Mar 26, 2024
Good day Robin,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our service impeccable, as well as, appreciated the hotel's cleanliness. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

6/10 Okay

Hana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Confusing wifi
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 26, 2024
Good day Hana,Thank you for taking the time to give us a 3/5 rating following your recent stay at our hotel. Your feedback about our wifi will help us to improve our services. We look forward to you giving us another opportunity to exceed your expectations.The Omni Mont Royal Team

10/10 Excellent

Mery

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and amenities. Excellent customer service
Stayed 1 night in Mar 2024
Response from Sasha Samuel on Mar 25, 2024
Good day Mery,Thank you for taking the time to give us a glowing 5/5 rating on our convenient location and our amenities following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The weekend I spent here was great. Rooms were beautiful and comfortable.
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 25, 2024
Good day Martin,Thank you for taking the time to give us a glowing 5/5 rating on our hotel and services following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every single person of the staff was incredibly wonderful to speak with and were all so nice. The hotel room itself is in need of some modernization in my opinion but still accommodated us very well. Our only problem was the distance to bars and Crescent St. It was walkable but far too cold, to walk, not that there is anything the hotel can do, it’s just something to keep in mind when booking.
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Mar 25, 2024
Good day Andrew,Thank you for taking the time to give us a glowing 4/5 rating of our staff and services following your recent stay at our hotel. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We look forward to you having you stay with us again soon.The Omni Mont Royal Team

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a little disappointed the pool was closed, it was the main reason why I booked the hotel. But the staff was awesome, especially the woman with the glasses at the bar. Always happy to see us and had such an amazing personality, also she made the best cocktails I had on the trip .
Stayed 4 nights in Mar 2024
Response from Sasha Samuel on Mar 25, 2024
Good day Kevin,Thank you for taking the time to give us a 4/5 rating following your recent stay at our hotel. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. Please note that our pool is seasonal and you can reach out to us before your next stay so that we can give you an update of it's opening. We look forward to you giving us another opportunity to exceed your expectations.The Omni Mont Royal Team

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sasha Samuel on Mar 25, 2024
Good day Michael,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to you giving us another opportunity to exceed your expectations.The Omni Mont Royal Team

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
The staff are friendly
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 25, 2024
Good day Jean,Thank you for taking the time to give us a glowing 5/5 rating on our staff following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was super close to all the main attractions as well as all the good places to shop.
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Mar 24, 2024
Good day John,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate you enjoying the ideal location of the hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Jamaal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff is mure than amazing, thank you all so much willbe back soon.
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 24, 2024
Good day Jamaal,Thank you for taking the time to give us a 5/5 glowing review on our staff and services following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
this hotel is always our go to in montreal. we like the secired parking garage and is the valet service
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Kristy,Thank you for choosing Omni Mont-Royal and for your exceptional 5/5 rating! We are delighted to have exceeded your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you again for another fantastic stay.Best regards,The Omni Mont Royal Team

10/10 Excellent

Eni

Traveled with partner
Liked: Amenities, property conditions & facilities
Omni always exceeds our expectations. This is our second time staying here and we absolutely love it room service, and the bar right in the lobby are the best thing ever. A big plus is that is walkable to many different places.
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Eni,Thank you for choosing Omni Mont-Royal and for your exceptional 5/5 rating! We are delighted to have exceeded your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you again for another fantastic stay.Regards,The Omni Mont Royal Team

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Great!!!
Stayed 1 night in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Jamie,Thank you for choosing Omni Mont-Royal and for your exceptional 5/5 rating! We are delighted to have exceeded your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you again for another fantastic stay.Best regards,The Omni Mont Royal Team

10/10 Excellent

Paula Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the people were really nice, the rooms are confortables . Also the location is perfect to go out and walk in Montreal downtown !
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Paula,Thank you for choosing Omni Mont-Royal and for your exceptional 5/5 rating! We are delighted to have exceeded your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you again for another fantastic stay.Best regards,The Omni Mont Royal Team

10/10 Excellent

vanessa

Liked: Cleanliness, property conditions & facilities
It was a great stay
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Vanessa,Thank you for taking the time to give us a 5/5 review on your recent stay at our hotel. We look forward to seeing you again soon.The Omni Mont Royal Team

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, charming hotel. Staff was friendly. Beautiful views of Mont Royale and Old Montreal
Stayed 1 night in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Thank you for taking the time to give us a glowing review on our staff and hotel following your recent stay. We look forward to seeing you again soon.Best regards,The Omni Mont Royal Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at Omni Mont-Royal for visits to McGill University. Staff are wonderful - so helpful and pleasant - rooms are lovely, big and comfortable and we had a great breakfast in the dining room with fast and friendly service. Would highly recommend staying here on any visit to Montreal!
Stayed 1 night in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Jennifer,Thank you for taking the time to give us a glowing review on our rooms, services and staff following your recent stay at our hotel. We look forward to seeing you again soon.Regards,The Omni Mont Royal Team

8/10 Good

Aidan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room in a great area, right by McGill. My only complaint is that everything other than the room cost extra. The wifi and parking were both additional charges.
Stayed 3 nights in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Aidan,Thank you for taking the time to give us a glowing review on our rooms. Your feedback is a valuable tool we use to improve our services. The wifi charges are adjusted off before check out. If you have been charged, please get in touch with us so that we can remove them from your final bill. We appreciate you having stayed with us and please come and see us soon. Best Regards,The oMni Mont Royal Team

6/10 Okay

Ellis

Traveled with family
Liked: Cleanliness
The air circulation did not run properly
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 19, 2024
Good day Ellis,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the ventilation issue in your room and we hope that you will come back and see us soon so that we can offer you an exceptional experience.Best regards,The Omni Mont Royal Team

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marie Isabelle Santoire, Director of Rooms on Mar 15, 2024
Dear Amanda,Your recent rating of 5/5 means the world to us and serves as a testament to our continuous efforts in providing exceptional service.Your satisfaction is our top priority, and knowing that we've met or exceeded your expectations brings us immense joy.We look forward to serving you again soon !

10/10 Excellent

Jay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful & friendly staff. 5 star accommodations @ a great value.
Stayed 2 nights in Mar 2024
Response from Sasha Samuel on Mar 12, 2024
Good day Jay,We appreciate your glowing feedback about our hotel's services. We look forward to having you stay with us again soon.The Omni Mont Royal Team

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marie Isabelle Santoire, Director of Rooms on Mar 15, 2024
Dear Andre,We are pleased to learn that you rated your experience with us a 4 out of 5. Your positive feedback serves as a great encouragement to our team, and we are thrilled to hear that we were able to meet your expectations during your stay with us.We look forward to welcoming you back soon for another memorable experience.

4/10 Poor

Amal

Stayed 1 night in Mar 2024
Response from Sasha Samuel on Apr 1, 2024
Good day Amal,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for any issues you encountered during your stay, and we hope that you will come back and see us soon so that we can offer you an exceptional experience.Best regards,The Omni Mont Royal Team