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Reviews of Hôtel WelcomINNS

3 out of 5
Hôtel WelcomINNS
1195, rue Ampere, Boucherville, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1062 reviews" "
Rating 8 - Good. 367 out of 1062 reviews" "
Rating 6 - Okay. 90 out of 1062 reviews" "
Rating 4 - Poor. 36 out of 1062 reviews" "
Rating 2 - Terrible. 17 out of 1062 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
J’irais à nouveau
Stayed 2 nights in Apr 2024
Response from Camille P. on Apr 14, 2024
Bonjour, nous sommes enchantés de savoir que vous avez apprécié votre séjour à l'hôtel et que ce dernier était à la hauteur de vos attentes. Nous espérons vous revoir bientôt !

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Camille P. on Apr 14, 2024
Hello, we are delighted to know that you enjoyed your stay at the hotel and that it lived up to your expectations. We hope to see you soon !

4/10 Poor

Calvin

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Lots of ants in the washroom.
Stayed 1 night in Mar 2024

8/10 Good

Arvind

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Business traveler
Liked: Amenities, property conditions & facilities
Clean, quick check in, quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paulo, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ekaterina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. We liked pretty much everything. The only inconvenience was that the a/c wasn’t working and it was too hot in the room.
Stayed 1 night in Mar 2024

6/10 Okay

Ella

Traveled with partner
Liked: Staff & service
It did not look like the pictures
Stayed 1 night in Mar 2024

10/10 Excellent

Benoit G.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactement ce à quoi on s’attendait
Stayed 1 night in Mar 2024

10/10 Excellent

Bernie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gotta say I really like this hotel The food was OK. The rooms were nice and clean. The cleaners were nice would definitely come back. Will definitely recommend.

10/10 Excellent

Jugoslav

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024

6/10 Okay

Stephany

Traveled with family
The rooms were clean and the pool was clean. The hot tub was left without a proper level of water so stopped working and was sucking air the second day of our stay and no one dealt with it. The continental breakfast was less than stellar but the dishes were clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

ASAD ALI

Stayed 3 nights in Mar 2024

8/10 Good

hardeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2024

6/10 Okay

Anna-Wietske

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Loved the pool area. The beds weren’t that good and the breakfast was awful. Very small selection of food and it was cold.
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Yudi

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Keisha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator not working! Bed had long hairs, when I called desk they barely spoke English and was telling me to wait the next day to fix the door. No non dairy milk
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service, and clean rooms I have a great experience
Stayed 1 night in Feb 2024
Response from Camille P. on Apr 14, 2024
Hello, we are delighted to know that you enjoyed your stay at the hotel and that it lived up to your expectations. We hope to see you soon !

6/10 Okay

Lianna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed for renovation and this was not disclosed at booking (but the elevator being serviced was). Beds were very hard and uncomfortable and the room was too warm even though the heat was turned off. The front desk was very helpful navigating transportation. Would have stayed in the city if we had known the pool was closed.
Stayed 2 nights in Feb 2024

8/10 Good

Josée, St-Amable

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Feb 2024

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel.
Stayed 1 night in Feb 2024
Response from Camille P. on Apr 14, 2024
Hello,Thank you very much for taking the time to leave us this comment ! We look forward to seeing you again soon with us !

8/10 Good

Mohamed Amine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay with a fantastic pool – a perfect blend of comfort and relaxation!
Stayed 2 nights in Feb 2024
Response from Camille P. on Apr 14, 2024
Wow, thank you for this fabulous comment! We are very happy to know that you enjoyed your stay!

10/10 Excellent

Aparna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean in a nice location. LOved the rooms
Stayed 2 nights in Feb 2024
Response from Camille P. on Apr 14, 2024
Hello, we are delighted to know that you enjoyed your stay at the hotel and that it lived up to your expectations. We hope to see you soon !

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit tranquille et très bien placé
Stayed 1 night in Feb 2024
Response from Camille P. on Apr 14, 2024
Bonjour Jocelyn, Nous sommes heureux de savoir que vous avez pleinement apprécié votre séjour parmi nous !En espérant vous revoir bientôt.

10/10 Excellent

Luc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lit ultra confo les rénos font du bien
Stayed 1 night in Feb 2024

8/10 Good

Lan, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Previously stayed there. Quiet and convenient.
Stayed 2 nights in Jan 2024
Response from Camille P. on Feb 4, 2024
Thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay. Hope to see you again very soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of service and nice breakfast
Stayed 2 nights in Jan 2024
Response from Camille P. on Feb 4, 2024
Hello William, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.

8/10 Good

Luc

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Camille P. on Feb 4, 2024
Bonjour et merci pour votre 4 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.

8/10 Good

Donghui

Response from Camille P. on Feb 4, 2024
Bonjour et merci pour votre note ! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot pool. Good breakfast. Comfy bed.
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 4, 2024
Hello, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 4, 2024
Bonjour Nancy et merci pour votre 10 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.

8/10 Good

Anne-Lise

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Bonjour Anne-Lise, nous sommes enchantés de savoir que vous avez apprécié votre séjour parmi nous !Merci d'avoir pris le temps de nous laisser cette note de 8 étoiles. Au plaisir de vous revoir bientôt.

4/10 Poor

Nick

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We had no problem with our two night stay: It was OK. But we had to cut our trip short due to an injury. However, trying to get any action from the staff about changing our reservation was impossible. Repeated communications were all ignored. No inclination by management to honour commitments made by staff. Very frustrating.
Response from sabra on Jan 17, 2024
We are sorry for the inconvenience, our priority is the satisfaction of our customers.however given that your reservation is through Expedia, we follow the procedure we would have to receive a request through them, and we did communicate with them through our front desk supervisor, and we refunded your night's stay.we are delighted to count you among our customers.

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 4, 2024
Bonjour Nathalie et merci pour votre 10 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 4, 2024
Bonjour Ephraim et merci pour votre 5 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 4, 2024
Bonjour Rodney, nous vous remercions d'avoir pris le temps de nous laisser cette précieuse note et nous espérons vous revoir très bientôt. Nous sommes très heureux de savoir que vous avez apprécié votre séjour !

4/10 Poor

Maria

Our
Stayed 1 night in Nov 2023
Response from Camille P. on Feb 5, 2024
Bonjour Maria, nous sommes navrés d'apprendre que vous n'ayez pas apprécié votre séjour. La satisfaction de nos clients est notre priorité, tous les commentaires permettent d’améliorer nos produits et services.Au plaisir.

10/10 Excellent

Ashleigh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the room was clean, would definitely book here again. The hot breakfast was nothing great but we only popped down for a few minutes so weren't bothered by the lack of selection/quality.
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Hello Ashleigh, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.

8/10 Good

Farzeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable hotel to stay. Little bit of a drive from downtown but worth it
Stayed 2 nights in Dec 2023
Response from Camille P. on Feb 5, 2024
Hello Farzeen, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.

8/10 Good

alain

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but not enough towels for all in the pool
Stayed 4 nights in Dec 2023
Response from Camille P. on Feb 5, 2024
Hello Alain, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment. We will forward your comment to the departments concerned, the satisfaction of our customers is essential.We hope to see you again very soon !

8/10 Good

Tiphaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Bonjour, nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous vous remercions d'avoir pris le temps de nous laisser cette note de 8 étoiles !Au plaisir de vous revoir très bientôt.

6/10 Okay

Oumou

Stayed 2 nights in Dec 2023
Response from Camille P. on Feb 5, 2024
Bonjour, merci d'avoir pris le temps de nous laisser cette note. Au plaisir de vous revoir bientôt.

8/10 Good

Batal

Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Bonjour Batal, nous vous remercions d'avoir pris le temps de nous laisser cette note. Nous sommes enchantés de savoir que vous avez apprécié votre séjour parmi nous. Nous espérons vous revoir très bientôt.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Bonjour Gerard, nous sommes heureux de savoir que vous avez apprécié votre séjour. Au plaisir de vous revoir bientôt !

8/10 Good

Brett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, seems like it was older, but has some new renovations. Room and beds were pretty standard, but everything was clean overall. Only issue was the AC unit was disconnected for the winter, so no fan or anything like that. The room’s do have heaters. Breakfast offered a wide selection so was happy with that.
Stayed 1 night in Dec 2023
Response from Camille P. on Feb 5, 2024
Hello Brett, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.

8/10 Good

tie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything is great about the hotel except that our room wasn’t available at check in. We wait till around 4:30pm to have our room.
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Hello Tie, we are happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment. We will forward your comment to the departments concerned, the satisfaction of our customers is essential.We hope to see you again soon !

10/10 Excellent

Lerna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Camille P. on Feb 5, 2024
Bonjour Lerna, nous sommes très heureux de savoir que vous avez apprécié votre séjour. Au plaisir de vous revoir très bientôt !

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Camille P. on Feb 5, 2024
Bonjour Scott, nous vous remercions d'avoir pris le temps de nous laisser cette note de 10 étoiles ! Cela est très précieux. Nous sommes enchantés de savoir que vous avez apprécié votre séjour. Nous espérons vous revoir très bientôt !