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Reviews of Hotel Zero 1

3.5 out of 5
Hotel Zero 1
01 Rene-Levesque Blvd. Est, Montreal, QC

Reviews

8.4

Very Good

Rating 10 - Excellent. 976 out of 2077 reviews" "
Rating 8 - Good. 680 out of 2077 reviews" "
Rating 6 - Okay. 241 out of 2077 reviews" "
Rating 4 - Poor. 100 out of 2077 reviews" "
Rating 2 - Terrible. 80 out of 2077 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great time. Rooms were oddly shaped but really unique.
Stayed 2 nights in Apr 2024
Response from RB on Apr 17, 2024
Dear Megan,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Ramses

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice, quiet, well situated property with many amenities and sites close by. Super clean and comfortable - great staff who helped us with our questions and needs. Would recommend as a no-thrills hotel in the City.
Stayed 3 nights in Apr 2024
Response from RB on Apr 17, 2024
Dear Ramses,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

6/10 Okay

Lena

Traveled with partner
Disliked: Amenities
Valet team was very prompt and kind.
Stayed 1 night in Apr 2024
Response from RB on Apr 17, 2024
Dear Lena,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

Muhammad, Toronto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property is right downtown close to a lot of entertainment and dining options. Check in and out were smooth. Would stay again.
Stayed 1 night in Apr 2024
Response from Pénélope, réception on Apr 14, 2024
Dear Muhammad,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

8/10 Good

Noemie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to chinatown and downtown montreal. Perfect distance for walking around :)
Stayed 2 nights in Apr 2024
Response from RB on Apr 9, 2024
Dear Noemie,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

4/10 Poor

Roby

Stayed 1 night in Apr 2024
Response from RB on Apr 11, 2024
Dear Roby,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Rémi

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities
The people were very friendly and helpful, lots of character in the neighbourhood. Close to everything we were there to see and do.
Stayed 2 nights in Mar 2024
Response from RB on Apr 9, 2024
Dear Chloe,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

6/10 Okay

Monica

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This hotel is in a good area. The reception staff was very friendly with their attention
Stayed 1 night in Mar 2024
Response from RB on Apr 9, 2024
Dear Monica,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Michael John, Vancouver

Liked: Cleanliness, property conditions & facilities
An great place to stay
Stayed 4 nights in Mar 2024
Response from RB on Apr 2, 2024
Dear Michael John,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from RB on Apr 2, 2024
Dear Courtney,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

carol-lyne, memramcook

Stayed 1 night in Mar 2024
Response from RB on Apr 2, 2024
Cher Carol-lyne,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
nice clean and quiet property.
Stayed 3 nights in Mar 2024
Response from RB on Apr 2, 2024
Dear Brandon,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

Surbhi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good place but did not receive room upgrade as per VIP amenities. Also, asked for utensils and was not provided
Stayed 2 nights in Mar 2024
Response from RB on Apr 9, 2024
Dear Surbhi,Thank you for taking the time to share your experience with us. We are very sorry to learn that your stay with us did not live up to your expectations and we understand your disappointment.We apologize for any inconvenience you may have encountered during your stay. We take all customer feedback very seriously and will use your feedback to improve our services.We would like to have the opportunity to discuss with you in more detail your experience and find a solution to satisfy you fully. If you agree, we invite you to contact us directly so that we can discuss your situation.Again, we are sorry that your experience did not live up to your expectations. We hope to have the opportunity to welcome you again, In order to show you the qualities of our establishment.Sincerely,Rémi

6/10 Okay

Joey

Traveled with partner
Liked: Amenities
C’était bien en général le lit avait quelque poil… et c’était quand même assez bruyant et on était au 9e étage
Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 31, 2024
Cher Joey,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément.Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance.Cordialement,Pénélope, réception

10/10 Excellent

alain

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
For the price I was extremely satisfied. Beautiful place.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 30, 2024
Dear Alain,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Deijanelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marie, Réceptionniste on Mar 25, 2024
Cher Deijanelle,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Silue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 23, 2024
Dear Silue,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Kaif

Stayed 3 nights in Mar 2024
Response from Pénélope, réception on Mar 23, 2024
Dear Kaif,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Decent price
Stayed 2 nights in Mar 2024
Response from RB on Mar 22, 2024
Cher Alex,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024
Response from RB on Apr 11, 2024
Dear Ryan,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Paula

Stayed 2 nights in Dec 2023
Response from RB on Mar 20, 2024
Dear Paula,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Aman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RB on Mar 20, 2024
Cher Aman,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Ryosuke

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and cares about the guests need. I wish the bar near the lobby was open for guests to have access.
Stayed 3 nights in Mar 2024
Response from RB on Mar 20, 2024
Dear Ryosuke,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,

8/10 Good

Monique

Liked: Cleanliness, property conditions & facilities
We love that the room has a microwave and a fridge which makes it easy to prepare small meals. The only inconvenience is that the parking garage is a few blocks away but when travelling minimally, it’s not a problem.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 17, 2024
Dear Monique,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

10/10 Excellent

Marian

Stayed 1 night in Mar 2024
Response from RB on Apr 6, 2024
Dear Marian,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

taylor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location with a fun atmosphere, room was clean and had a nice look.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 17, 2024
Chère Taylor,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 17, 2024
Cher Mark,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope

8/10 Good

Kelsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general this was a good place to stay. Walking distance to a lot of restaurants, common attractions, and the metro. The rooms and showers are smaller than they appear in the pictures. Had a bit of trouble communicating with the room service person as she said she only spoke French. Overall, we enjoyed our stay.
Stayed 4 nights in Mar 2024
Response from Pénélope, réception on Mar 16, 2024
Chère Kelsey, Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

8/10 Good

Xena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pénélope, réception on Mar 17, 2024
Cher Xena,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

4/10 Poor

Che

Stayed 2 nights in Mar 2024
Response from RB on Apr 6, 2024
Dear Che,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Rémi

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Marie, Réceptionniste on Mar 14, 2024
Chère Julie,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Vicky

It needs a little cleaning and rooms are small. But overall an okay experience
Stayed 2 nights in Mar 2024
Response from Marie, Receptionist on Mar 11, 2024
Dear Vicky,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

10/10 Excellent

Kyla

Liked: Property conditions & facilities
Very welcoming and kind
Stayed 1 night in Mar 2024
Response from Marie, Receptionist on Mar 11, 2024
Dear Kyla,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

10/10 Excellent

Renzo

Stayed 1 night in Mar 2024
Response from Pénélope, réception on Mar 30, 2024
Cher Renzo,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope, réception

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from RB on Mar 8, 2024
Cher Vincent,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

6/10 Okay

Isabelle, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Tv wasnt working
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on Mar 1, 2024
Dear Isabelle,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Marie

6/10 Okay

Krish

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet took way too long, they’d say the car would be ready in 20mins but when u come down 20 mins later they’d make you wait another 30 mins after that
Stayed 3 nights in Feb 2024
Response from Marie, Receptionist on Feb 27, 2024
Dear Krish,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Marie

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent customer service. Convenient location. Soundproof rooms were nice. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Pénélope, Receptionniste on Feb 25, 2024
Dear Grace,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, réception

10/10 Excellent

Annick

Stayed 1 night in Feb 2024
Response from Pénélope, Receptionniste on Feb 25, 2024
Chère Annick,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope,Réception

10/10 Excellent

Douan Luis

Liked: Cleanliness, property conditions & facilities
That stay was good. The hotel location is perfect if you want to be in downtown. Excellent service, highly recommended!
Stayed 2 nights in Feb 2024
Response from Pénélope, Receptionniste on Feb 24, 2024
Dear Douan,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Ernie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pretty cool place. I love the look and comfort. The young fellow at the desk was brillianr. Helpful and friendly, making me feel right at home. Also the young fellow who was valet parking today was awesome!
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on Feb 23, 2024
Dear Ernie,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,

8/10 Good

Maxime

Stayed 1 night in Feb 2024
Response from RB on Mar 20, 2024
Cher Maxime,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

8/10 Good

Mara

Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on Feb 22, 2024
Cher Mara,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

10/10 Excellent

Magili

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptionally kind and helpful, the property was clean and well maintained. Great location.
Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on Feb 21, 2024
Dear Magili,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

8/10 Good

Aziza

Liked: Property conditions & facilities
was good
Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on Feb 21, 2024
Dear Aziza,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

8/10 Good

Garni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clear property in a good location. There’s no parking on site but there’s a valet parking option for a fee. This was an ok option. The problem was that the valet service is only available between 7:30 am and 11 pm. This is understandable from a worker’s perspective but you can’t access your car outside these hours (and if it’s late you can’t park it yourself and walk back to the hotel).
Stayed 3 nights in Feb 2024
Response from Marie, Receptionist on Feb 21, 2024
Dear Garni,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

6/10 Okay

andrew

Stayed 1 night in Feb 2024
Response from RB on Mar 20, 2024
Dear Andrew,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on Feb 21, 2024
Dear Anthony,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

2/10 Terrible

Maya

Disliked: Cleanliness, amenities
Such a disaster
Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on Feb 18, 2024
Dear Maya,Thank you for taking the time to share your experience with us. We are very sorry to learn that your stay with us did not live up to your expectations and we understand your disappointment.We apologize for any inconvenience you may have encountered during your stay. We take all customer feedback very seriously and will use your feedback to improve our services.We would like to have the opportunity to discuss with you in more detail your experience and find a solution to satisfy you fully. If you agree, we invite you to contact us directly so that we can discuss your situation.Again, we are sorry that your experience did not live up to your expectations. We hope to have the opportunity to welcome you again, In order to show you the qualities of our establishment.Sincerely,Marie