Ratings based on 2,259 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Dec 8, 2016
Great location, nothing special about the hotel. It needs a good cleaning.
Comment from Hotel Management
Dec 8, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear Guest, Thank you for taking the time to share your comments on your last stay with us. We are happy to know that you enjoyed our location. Our service, our facilities and our cleanliness are supposed to be all held to the highest of standards. We sincerely apologize if this is not what you experienced and rest assured we will forward your comments to the Manager. We hope you will return to stay at our hotel during your next trip in Montreal.
5 out of 5
by A verified traveler

Posted Dec 5, 2016
Very clean. Excellent location. Friendly staff. I would definetely recommend this hotel.
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear Guest, Thank you for your nice review. We look forward to welcoming you back!
5 out of 5
by A verified traveler from Montreal QC, Canada

Best Hotel in Montreal!!

Posted Nov 30, 2016
Never have I been treated so amazingly like I have been treated here. The staff did an impecable job at keeping me comfortable and in making sure every day that everything was is perfect order. This has been the best hotel stay ever for me which makes me proud to be a Montrealer! Thank you for everything!
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear Lorenzo, We are very happy to read that you enjoyed your stay at Hôtels Gouverneur Montréal. We look forward to welcoming you back!
3 out of 5
by A verified traveler from US

location

Posted Nov 29, 2016
good location: very convenient to the village nightspots.
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback on your stay with us. We are happy that you enjoyed our location. We look forward to welcoming you back!
5 out of 5
by A verified traveler from halifax ns

Close to everything, bars, restaurants, concerts

Posted Nov 28, 2016
Hotel is clean, staff is okay, not the friendliest, with the exception of a few who were amazing.
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Thank you Nikki for the great review. We hope to welcoming you back soon!
3 out of 5
by A verified traveler from Ottawa On

Central to everything I went for.

Posted Nov 28, 2016
Always comfortable there but the street people can be really persistent.
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear Dan, We are happy to know that you enjoyed our location. We look forward to welcoming you back soon! Best regards,
4 out of 5
by A verified traveler

Hôtel très bien situé

Posted Nov 28, 2016
Pros: Localisation, professionel
Cons: Insonorisation des chambres. Malgré qu'en apparence, on dirait un hôtel de grande qualité, on entend énormément les bruits de la tuyauterie et voisin
Location: Centre ville Montréal
Excellent séjour, hôtel propre et super bien situé. Toutefois, malgré ses apparences de grand hôtel de qualité supérieure, l'insonorisation laisse à désirer. Bruits de tuyauterie très fort et on entent les voisins.
5 out of 5
by A verified traveler

Posted Nov 27, 2016
Pros: We love that it's close to the metro, has a grocery store just across the hall and a food court that are all easily accessible without going outside.
Went away for a long weekend, Hotel had all we needed for a comfortable, affordable stay.
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We are glad that you enjoyed our location. We look forward to welcoming you back.
4 out of 5
by A verified traveler from US

Great Location

Posted Nov 21, 2016
Great location to see and access Montreal. Hotel was clean but outdated. Overall, great experience
Comment from Hotel Management
Dec 6, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Thank you Christopher for taking the time to share your comments about your last stay with us. We are happy to know that you enjoyed our location. We look forward to welcoming you back. Best regards,
2 out of 5
by A verified traveler

Needs updating

Posted Nov 15, 2016
Location: We didn't feel safe walking around the immediate neighbourhood of the hotel, but it is close to downtown attractions.
The room was very much in need of updating, especially the toilet (easily clogged). The restaurant was nice and the staff there were very nice. We ended up cancelling the final night and expedia is apparently still trying to get ahold of the manager to refund our final night (I am disappointed with expedia, but they are blaming the hotel).
Comment from Hotel Management
Dec 8, 2016 by Hôtels Gouverneur Montréal, Hotel Management
Dear guest, Even though your stay with us was a few weeks ago, we want to assure you that your comments have been taken into consideration. We are happy to know that you enjoyed our staff and our restaurant. In regards to our room conditions, we understand your disappointment and we want to apologize for the situation. We are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We hope you will return to stay with us next time you are visiting Montreal.