King Suite  | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews of LHotel Montreal

LHotel Montreal
262 Rue Saint-Jacques West, Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 939 out of 1532 reviews" "
Rating 8 - Good. 411 out of 1532 reviews" "
Rating 6 - Okay. 112 out of 1532 reviews" "
Rating 4 - Poor. 50 out of 1532 reviews" "
Rating 2 - Terrible. 20 out of 1532 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Noreen V, Braintree

Liked: Cleanliness, amenities, property conditions & facilities
My only problem was the restaurant situation. When I book a hotel, the first thing I look into is the restaurant on the premise and breakfast. I was happy with this. BUT.... when I arrived, it turns out that the restaurant was closed and under construction (even though I never saw any workers or heard any construction noise). They did serve breakfast, but it was a continental breakfast, which doesn't make me happy. I look for a full breakfast. This is the one and main reason I picked this hotel. But other than that, the staff were lovely, helpful. Plenty of restaurants, walking distant to the ND Basilica, Banque of Montreal (built in 1817?), Both were outstanding. Depend on the restaurant, I would definitely come back.
Stayed 4 nights in Mar 2024
Response from LHotel Team on Mar 27, 2024
We are sorry that we did not meet your expectations regarding breakfast. Indeed, there is no work in the dining room, however, given the reduced number of guests in low season we use the space to store building materials used to renovate our rooms. However, we organize breakfast in the hotel's lounge bar, where we serve the same continental breakfast including pastries, eggs, fruit and various beverages, all free of charge! Your comments will help us to rethink our breakfast to improve your satisfaction. In addition, our dining room opened this week! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Very friendly staff and very comfortable. Great art design throughout the hotel.
Stayed 3 nights in Mar 2024
Response from LHotel Team on Mar 27, 2024
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our hotel. The great strength of our hotel is the friendly, helpful staff! We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel.

10/10 Excellent

Cristy

Traveled with family
Liked: Property conditions & facilities
Great location to tourist attractions, dining options and metro. Wonderful staff-helpful and friendly. Parking affordable. Breakfast delicious. We will be back and will recommend.
Stayed 3 nights in Mar 2024
Response from LHotel Montreal on Mar 25, 2024
Dear Cristy,Thank you for taking the time to share your experience with us. We truly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon.Warm regards,LHôtel Montréal

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have been staying at this hotel a couple of times a year. Always had a king bed which was comfortable however we needed 2 beds this time as our son was coming along. I have to say room 201 is in very bad need of new mattresses. That won’t stop us from returning.
Stayed 3 nights in Mar 2024
Response from LHotel Montreal on Mar 25, 2024
Dear Lynn,Thank you for your loyalty and for choosing to stay with us repeatedly. We truly value your continued patronage and feedback.We sincerely apologize for any inconvenience caused by the condition of the mattresses in Room 201. Your comments are invaluable to us, and we will address this matter promptly to ensure a comfortable stay for all our guests.We are grateful for your understanding and look forward to welcoming you back on your next visit. Should you have any further concerns or require assistance with future reservations, please do not hesitate to reach out to us directly.Thank you once again for sharing your experience with us.Warm regards,

10/10 Excellent

James

Business traveler
Liked: Amenities
The staff are fantastic. Very attentive and helpful. The hotel itself is quirky but in a fun way and very comfortable.
Stayed 4 nights in Mar 2024
Response from LHotel Montreal on Mar 19, 2024
I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. I was glad to see you had an enjoyable stay with your family. Thank you for highlighting our team’s performance. I have shared your compliments with those employees and their managers. If there is anything we can do for your future visits to make your stay even more enjoyable, I'd be happy to hear from you. On behalf of our team, we look forward to welcoming you back soon and ensure another memorable stay.

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Wonderful stay! Beautiful hotel and staff
Stayed 1 night in Mar 2024
Response from LHotel Montreal Team on Mar 18, 2024
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our hotel. We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel.

8/10 Good

Marc

Traveled with partner
Lobby and hallways smelled like mildew or high humidity. Rooms was fine but it was the first thing that hit us every time we walked back in.
Stayed 3 nights in Mar 2024
Response from LHotel Montreal on Mar 18, 2024
Thank you for taking the time to express your comments regarding your recent experience at our hotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. We are sorry for the unpleasant smelling.The feedback from our clients it's important to improve our service. We are pleased to hear that your room fitted you well.Best regards

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was gorgeous. Amazing continental breakfast, and gorgeous, huge rooms. However, parking for a truck is sketchy. Hotel staff told us to use the outdoor lot around the corner which was $70! We then found out it is known for a lot of damage and theft. And then found out it was free to park on the street until 8am. Super disappointed with the staff who led us astray.
Stayed 1 night in Mar 2024
Response from LHotel Team on Mar 17, 2024
First and foremost, I want to personally apologize for the unpleasant experience you encountered.Indeed, like most indoor parking, there is a height and length restriction that makes us able to serve you for your truck. Our team must indicate an outdoor parking for your truck, however they are not responsible for rates or damage and loss because the parking does not belong to the hotel. On-street parking is permitted on a complex and strict schedule. Thus, we will not repeat because tickets can be handed out if misinterpreted or forgotten. Thank you for your honest feedback, observations, and candor. This truly enables us to continue to evaluate our services and ensure we are delivering great guest experiences.

6/10 Okay

Anne-Marie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property has character - an historical feel to it. Room was very spacious. Some of the decor is slightly dated and some might say a little on the cheap side. It was clean and presented well.
Stayed 1 night in Mar 2024
Response from LHotel Montreal on Mar 15, 2024
Thank you for taking the time to review your stay with us, we appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our hotel. We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel

10/10 Excellent

Eddy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from LHotel Montreal Team on Mar 12, 2024
Thank you so much for your great review! We do hope to welcome you back again!

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beauriful hotel, in a great area of Montreal. Will definitely go back to this property
Stayed 1 night in Mar 2024
Response from LHotel Montreal Team on Mar 12, 2024
I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. I was glad to see from your comments that you had an enjoyable stay. Thank you for highlighting our team’s performance. I will share this as we are extremely proud of them. If there is anything we can do for your future visits to make your stay even more enjoyable.I will look forward to welcoming, you back soon and ensure another memorable stay

8/10 Good

Maya

Traveled with family
Liked: Cleanliness
Overall it was really nice accept that their was I smell in the lobby that was very bad I hate going to hotels and when you walk in theirs a bad smell
Stayed 1 night in Mar 2024
Response from LHotel Team on Mar 12, 2024
Thank you for taking the time to review your stay with us, we really appreciate your kind words. We are very pleased that you thoroughly enjoyed your experience as well as the beautiful art at our hotel. We take pride in catering to our guests’ needs the best way we can. We look forward to having you and your family again as guests in our hotel.

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay in Montreal. The art is a real treat, definitely sets this hotel apart from others. Location is convenient to art and entertainment options. Staff does a nice job. Room are clean, comfortable and well appointed.
Stayed 1 night in Feb 2024
Response from LHotel Montreal Team on Mar 6, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we can welcome you back to the Hotel on many future occasions.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cool artsy vibe and comfy bed!
Stayed 1 night in Mar 2024
Response from LHotel Montreal Team on Mar 4, 2024
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!

10/10 Excellent

Lucas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LHotel Montreal Team on Mar 4, 2024
Thank you so much for your great review! We do hope to welcome you back again!

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Would recommend this hotel to others when visiting Montreal.
Stayed 3 nights in Feb 2024
Response from LHotel Montreal on Mar 1, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Pierre

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice clean modernized older hotel. I will be staying here again.
Stayed 1 night in Feb 2024
Response from LHotel Team on Feb 26, 2024
Thank you so much for your great review! I am delighted to hear that you enjoyed your recent experience with us! We do hope to welcome you back again!

8/10 Good

John

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from LHotel Team on Feb 27, 2024
I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. On behalf of our team, we look forward to welcoming you back soon and ensuring another memorable stay.

8/10 Good

Vinit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the interior of the hotel. Lots of great artwork everywhere you look. The staff was friendly and the rooms were clean. It's a great location with lots of stuff a short walk away. On the weekends, the breakfast was fine. You could go down to the dining room, get what you needed from a selection of eggs, pastries and yogourts. During the weekdays, things were different. Breakfast was served at the bar and it seemed like you had to ask the staf for everything. They were understaffed for breakfast and I felt like I was bothering the one staff member working the breakfast area every time I had to ask for something. The food was slow to come out and when they brought it out, there wasn't enough. You had to hover near where they would bring the food out or risk missing out. This is a great place to stay any day of the week but during the weekdays, consider going somewhere else for breakfast.
Stayed 3 nights in Feb 2024
Response from LHotel Montreal on Feb 25, 2024
Thank you for taking the time to review your stay with us, we really appreciate your kind words.We were sorry to read about the inconvenience you experienced during your stay. Thanks to your comments we can understand our areas of improvement, and the feedback we receive from our Guests is by far the most valuable to us.On behalf of our Team, we hope that we have the opportunity to welcome you back to the Hotel on many future occasions.

10/10 Excellent

Gregory, Vershire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always excellent, never any issues with the rooms
Stayed 2 nights in Feb 2024
Response from LHotel Montreal on Feb 25, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team.We hope that we can welcome you back to the Hotel on many future occasions.

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and very clean. Staff are helpful and nice. I tried to catch breakfast but not enough for everyone.
Stayed 2 nights in Feb 2024
Response from LHotel Montreal on Feb 19, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property has parking, easy access to all restaurants, shopping, staff friendly and helpful. Breakfast a plus
Stayed 1 night in Feb 2024
Response from LHotel Montreal on Feb 19, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Christopher, Newport News

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from LHotel Montreal on Feb 19, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Amazing property! Easy check in and out and was a great stay in the old port! Would recommend
Stayed 1 night in Feb 2024
Response from LHotel Montreal on Feb 16, 2024
Dear Kelli,Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

6/10 Okay

Alan, Waterloo

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from LHotel Montreal on Feb 14, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from LHotel Montreal Team on Mar 21, 2024
Thank you so much for your great review!

8/10 Good

Nicole

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from LHotel Montreal on Jan 23, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

8/10 Good

Dalia

Stayed 1 night in Jan 2024
Response from LHotel Montreal on Jan 26, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

8/10 Good

Marie-Josée

Stayed 2 nights in Jan 2024
Response from LHotel Montreal on Jan 30, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cute art gallery/hotel with free croissants, coffee and juice for breakfast. It was perfect for our needs for quick trip to Montreal. There is cute shopping, art galleries and great restaurants close by as well.
Stayed 3 nights in Dec 2023
Response from LHotel Montreal on Jan 9, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

8/10 Good

Julia

Stayed 2 nights in Jan 2024
Response from LHotel Montreal on Jan 9, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet, unique and very close to old port. Makes walking around east and enjoyable
Stayed 1 night in Jan 2024
Response from LHotel Montreal on Jan 9, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Jen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LHotel Montreal on Jan 4, 2024
Thank you so much for your great note!

10/10 Excellent

Angela

Stayed 3 nights in Dec 2023
Response from LHotel Montreal on Jan 4, 2024
Thank you so much for your great note!

8/10 Good

Peter

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
TV was horrible. Everything else outstanding. Breakfast only croissants and coffee. More choices would have been better. Very nice staff. $6 for a can of coke, really!
Stayed 3 nights in Dec 2023
Response from LHotel Montreal on Jan 4, 2024
Dear Peter, I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. If there is anything we can do for your future visits to make your stay even more enjoyable. I will look forward to welcoming, you back soon and ensuring another memorable stay.

10/10 Excellent

Charles Edouard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LHotel Montreal on Feb 1, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Noreen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from LHotel Montreal on Dec 30, 2023
Dear Noreen, I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. If there is anything we can do for your future visits to make your stay even more enjoyable. I will look forward to welcoming, you back soon and ensuring another memorable stay.

8/10 Good

Mary

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 4 nights in Dec 2023
Response from LHotel Team on Dec 28, 2023
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

8/10 Good

jiawei

Stayed 1 night in Dec 2023
Response from LHotel Montreal Team on Dec 28, 2023
Thank you so much for your great note!

10/10 Excellent

Shu

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from LHotel Montreal on Dec 28, 2023
Dear Shu, I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. If there is anything we can do for your future visits to make your stay even more enjoyable. I will look forward to welcoming, you back soon and ensuring another memorable stay.

2/10 Terrible

Majed

Traveled with family
Disliked: Amenities, property conditions & facilities
My experience at LHotel was disappointing. Firstly, the parking situation was frustrating as they failed to inform about car size limits, leaving me unable to cancel. Moreover, the unexpected parking fee and suggestion to find alternative parking added unnecessary stress. The breakfast offering was subpar, limited to just croissants. The room was noisy, hindering a peaceful stay. Additionally, the persistent issues with the room card and the reception's lack of communication made problem resolution difficult. Overall, a stay marred by communication gaps and unaddressed inconveniences. I don’t recommend this hotel at all.
Stayed 2 nights in Dec 2023
Response from LHotel Montreal on Dec 26, 2023
First and foremost, I want to personally apologize for the unpleasant experience you encountered. It is my concern that our team was not able to recognize missteps in service Again, thank you for your honest feedback, observations, and candor. This truly enables us to continue to evaluate our services and ensure we are delivering great guest experiences.

10/10 Excellent

Shishir

Stayed 1 night in Dec 2023
Response from LHotel Montreal on Jan 15, 2024
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Ademery, SHERBROOKE

Stayed 1 night in Dec 2023
Response from LHotel Montreal on Dec 23, 2023
Dear Ademery, I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. If there is anything we can do for your future visits to make your stay even more enjoyable. I will look forward to welcoming, you back soon and ensuring another memorable stay.

10/10 Excellent

Nathalie

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Kind regards, LHotel Montreal front desk on Dec 19, 2023
Dear Alice, I wanted to personally thank you for choosing to stay with us and for taking the time to leave us a review. If there is anything we can do for your future visits to make your stay even more enjoyable. I will look forward to welcoming, you back soon and ensuring another memorable stay.

2/10 Terrible

Daria

Stayed 1 night in Dec 2023
Response from LHotel Montreal on Dec 19, 2023
First and foremost, I want to personally apologize for the unpleasant experience you encountered. It is my concern that our team was not able to recognize missteps in service Again, thank you for your honest feedback, observations, and candor. This truly enables us to continue to evaluate our services and ensure we are delivering great guest experiences.

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very much enjoyed the stay. Very clean.Loved the eclectic art work. Most of the staff seemed young & a bit inexpérienced but all were polite and pleasant. Hotel could use a humidifier; room was Extremely dry. A sélection of pillow (soft/hard) would be nice.
Stayed 1 night in Dec 2023
Response from Kind regards, LHotel Montreal front desk on Dec 10, 2023
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Kind regards, LHotel Montreal front desk on Dec 10, 2023
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

8/10 Good

Jenny

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Kind regards, LHotel Montreal front desk on Dec 10, 2023
Thank you for taking the time to express your comments regarding your recent experience at the LHotel. We are pleased to hear that you have chosen us as your hotel of choice in Montreal. It is always a pleasure to receive comments such as yours, as we are extremely proud of our entire team. We are pleased to hear that you had a memorable time, and I will share your thoughts with our staff as there is no better story to tell than that of a job well done! On behalf of our Team, we hope that we could welcome you back to the Hotel on many future occasions.

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from LHotel Montreal on Dec 5, 2023
Dear Jacqueline,We thank you for your excellent review, we hope that we will welcome you again in the future!Kind regards,

6/10 Okay

Sahra

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from LHotel team on Dec 5, 2023
Dear Sahra, thank you for your review, we aim to satisfy every client and to improve our establishment every time. We will be very happy to welcome you again and meet your expectations.Kind regards,