Deluxe Room (Extra Large) | Premium bedding, down comforters, minibar, in-room safe

Reviews of Le Petit Hotel Saint-Paul

3.5 out of 5
Le Petit Hotel Saint-Paul
168, rue Saint-Paul Ouest, Montreal, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1006 reviews" "
Rating 8 - Good. 145 out of 1006 reviews" "
Rating 6 - Okay. 27 out of 1006 reviews" "
Rating 4 - Poor. 5 out of 1006 reviews" "
Rating 2 - Terrible. 3 out of 1006 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kolina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful and unique property. The staff are kind and hospitable. This hotel is a true delight - a gem in amidst Old Montreal.
Stayed 4 nights in Mar 2024
Response from Andréa on Mar 27, 2024
Thank you so much Kolina for your feedback ! We are glad you enjoyed your stay with us !

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at the hotel very much. The room was beautiful and the bed/pillows were very comfortable, so I slept well. I have to mention the shower - the water pressure was excellent and that's so appreciated! The free breakfast was delicious and the service was prompt. I am taking off one start for service though. I put the green light on outside the door so that the room would be cleaned, but it was never cleaned. We had to ask the front desk for fresh towels on our way out to dinner and when we returned we were given the towels to bring to the room. The front desk, valet (no valet when we arrived), and cleaning service could definitely stand to be more attentive. Other than that though, we truly had a wonderful stay.
Stayed 2 nights in Mar 2024
Response from Andréa on Mar 27, 2024
Thank you Alicia for your feedback. We are glad that you enjoyed our rooms and specially our shower ! For the valet, since we are a small hotel, we don't have the valet anytime. Our hour are limited unfortunately but the public parking are not more than 5min walk. For the housekeping service, we always inform during the check-in that it is not a automatic service, for safety reason since covid we don't enter in the rooms if you don't ask reception first. We hope to see you next time you come to Montreal !

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made me feel at home. It was Amazing. I traveled a lot of for work and I never felt so safe and welcoming like in this place. Lo disfrute y quiero regresar por lo hermoso que fue estar aquí. I strongly recommend it. Le Petit Hotel was Magical, fue Magia. Gracias, Merci, Thank You.
Stayed 4 nights in Mar 2024
Response from Andréa on Mar 27, 2024
Thank you so much Martha for your beautiful review ! We are glad that you enjoyed your stay with us ! It as always a pleasure for us to welcome guests like you in our beautiful hotel. We hope to see you during your next trip in Montreal !

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Andréa on Mar 23, 2024
Thank you Stephen for your feedback !

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and love the breakfast! Our stay was absolutely wonderful.
Stayed 3 nights in Mar 2024
Response from Andréa on Mar 23, 2024
Thank you Cristina for your feedback ! We are glad that you enjoyed your stay with us! Bests regards,

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very quiet, friendly well managed boutique hotel. The breakfast in the morning was very satisfactory and such delicious lattes and other hot beverages available all day. I highly recommend.
Stayed 3 nights in Mar 2024
Response from Andréa on Mar 23, 2024
Thank you so much Ellen ! We are glad that you enjoyed your stay with us in our beautiful hotel. We hope to see you again for your next visit in Montreal !

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spotlessly clean, and equipped with very nice amenities. The staff is accommodating, friendly, bilingual and available 24x7. The breakfasts are varied and delicious, catering in the local Montreal bagels, and serving one's choice of espresso beverages. The doors to the rooms are heavy metal ones that do close loudly, but that's the only drawback.
Stayed 4 nights in Mar 2024
Response from Andréa on Mar 14, 2024
Thank you so much Donna for your beautiful review ! We are glad that you enjoyed our delicious breakfast with our fresh bagels and pastries ! We hope to see you during your next visit in Montreal ! Bests regards,

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at le petit hotel, they have the most polite staff, very clean rooms, and a welcoming; tourist friendly atmosphere. The hotel is very small and quiet, providing a safe and tranquil enviroment for guests and the room layouts make you feel as if you were staying in a historic montreal townhouse with modernized amenities.
Stayed 4 nights in Mar 2024
Response from Andréa on Mar 9, 2024
Thank you so much Nathaniel for this beautiful review! We do our best to make our guest feel happy. We hope to see you again during your next visit in Montreal ! Bests regards,

8/10 Good

Lillian, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andréa on Mar 9, 2024
Thank you Lilian for your feedback !

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to ensure we were comfortable and our needs were met. Friendly and yummy coffee. Conveniently located in heart of Old Montreal.
Stayed 5 nights in Feb 2024
Response from Andréa on Mar 3, 2024
Thank you Jonathan for your feedback, we are glad that you enjoyed our coffee ! Bests regards,

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Feb 2024
Response from Andréa on Mar 2, 2024
Thank you so much Michael for your feedback !

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from my window Nice place to stay Very good service and nice customer service Love it will come back
Stayed 4 nights in Feb 2024
Response from Andréa on Mar 2, 2024
Thank you Alexis for your feedback ! We are glad that you enjoyed your stay with us ! Bests regards,

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very close to the Notre Dame basilica. The street is full of shops and restaurants. Rooms were quiet and spacious. The free breakfast is a great bonus! The staff was super helpful and friendly. Definitely a great stay!
Stayed 2 nights in Feb 2024
Response from Andréa on Feb 25, 2024
Thank you very much Lauren for your beautiful feedback ! We are glad that you enjoyed your stay with us ! Best regards,

8/10 Good

Hatem

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Andréa on Feb 24, 2024
Thank you for your feedback

10/10 Excellent

SERENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Guillaume on Feb 12, 2024
Thank you very much for your amazing review !

8/10 Good

Lillian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, the room and the ambiance. Only frustrating thing was I needed to leave for an early appointment and was told we couldn’t get car from valet parking before 8 am and I had to pay a very expensive Uber to get to my appointment in order to leave by 7:30 am
Stayed 2 nights in Feb 2024
Response from Guillaume on Feb 12, 2024
Thank you very much for your review ! We apologize that our valet service is not available 24 hour/day.

10/10 Excellent

Patricia, Downingtown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small boutique hotel in a great location. Our room was small but wonderful, it had a comfortable king bed, great pillows, nice lighting, and an exposed old stone wall. The bathroom was compact but had a lovely shower panel fixture we now want one at home. A Nice continental breakfast was available every morning between 8 and10. Coffee was always available, delicious coffee! 3 blocks from the Metro, we never needed a taxi or Uber. We will stay here again.
Stayed 3 nights in Feb 2024
Response from Guillaume on Feb 12, 2024
Thank you very much for your amazing review !

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Room was extremely quiet. Highly recommend!
Stayed 1 night in Feb 2024
Response from Andréa on Feb 5, 2024
Thank you Eric for your feedback ! We are glad that you enjoyed your stay with us !

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms for the price and in an amazing location in Vieux Montreal. Complimentary breakfast was a bit blah, so would not go for that. In all other respects, would highly rate it.
Stayed 2 nights in Jan 2024
Response from Guillaume on Feb 1, 2024
Thank you very much for your feedback !

10/10 Excellent

Callan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guillaume on Feb 1, 2024
Thank you very much !

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a perfect location for people who haven't been to Montreal! everything is close by!!! their staff are all friendly and helpful! I will definitely stay with them again!
Stayed 2 nights in Jan 2024
Response from Guillaume on Jan 29, 2024
Thank you very much for your awesome review !

10/10 Excellent

Michaela

Stayed 2 nights in Jan 2024
Response from Guillaume on Jan 29, 2024
Thank you very much for your review !

10/10 Excellent

XIAO BO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jan 2024
Response from Andréa on Jan 11, 2024
Thank you Xia Bo for your feedback !

10/10 Excellent

Diogo

Stayed 2 nights in Dec 2023
Response from Andréa on Jan 11, 2024
Thank you Diogo for your feedback

6/10 Okay

Wendy

Liked: Staff & service
We enjoyed the stone walls in our room and the shower was great.
Stayed 3 nights in Dec 2023
Response from Andréa on Jan 8, 2024
Thank you Wendy for your feedback, we are glad that you liked our rooms, Bests regards,

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andréa on Jan 8, 2024
Thank you Mark for your feedback !

10/10 Excellent

Tulio, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 4 nights in Montréal for Christmas. We highly recommend Le Petit Hotel. We if are ever back in Montréal I will stay there again. :)
Stayed 4 nights in Dec 2023
Response from Guillaume on Jan 1, 2024
Dear Tulio,Thank you very much for your kind words and your awesome review.

6/10 Okay

Jordan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guillaume on Jan 1, 2024
We would of like to have more details,thank you,

10/10 Excellent

Tanya Estelle, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in Old Montreal area full of dining options. Super friendly staff and with no questions just checked us in early morning having come directly from the airport. Rooms were clean with a very good all over shower. Not the biggest or with any view. Bed was king but has an annoying protruding base that I walked into a few times. Breakfast was fresh but could probably rotate with some choices. Most items and pastries ran out early on Xmas morning. The staff work hard to manage reception and make coffee shop quality lattes/espresso at your request. Later than normal noon checkout too. Well recommended.
Response from Andréa on Dec 29, 2023
Thank you so much Tanya for your beautiful feedback ! We are glad that you liked your stay and that our hotel lives up to your expectations. We hope to see you during your next trip to Montreal.

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great experience at this hotel. Excellent service from all the employees and the room was very nice and comfortable.
Stayed 4 nights in Dec 2023
Response from Andréa on Dec 23, 2023
Thank you Lynette for your very nice feedback ! We hope to see you again,

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and mostly friendly staff. Nice to have a free breakfast even if quite simple. Bed needs replacing as more like a hammock not a bed, sunk in middle on both sides. Noisy at night with pub or nightclub right outside our room and near busy Street side of hotel. Overall good value for what we paid
Stayed 2 nights in Dec 2023
Response from Andréa on Dec 23, 2023
Thank you Andre for your feedback, we are located in a lively area where and unfortunately it can be noisy during the weekend. Bests regards,

10/10 Excellent

Christina

Stayed 4 nights in Dec 2023
Response from Andréa on Dec 23, 2023
Thank you Christina for your feedback !

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service
Response from Guillaume on Feb 14, 2024
Merci !

10/10 Excellent

Myrna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Great staff!! Great location!!!
Stayed 4 nights in Oct 2023
Response from Andréa on Dec 10, 2023
Thank you so much Myrna for your feedback ! We are glad that you liked our beautiful hotel and our location! Bests regards !

10/10 Excellent

Jenny

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge was very helpful when I inquired about dining options. A couple of things to be mindful about is that there is a charge to park your car with the hotel. This wasn’t disclosed with Expedia. Also, if you want your room cleaned you need advise the concierge in the morning otherwise it won’t be done. Overall, great hotel! I’d stay there again!
Stayed 2 nights in Dec 2023
Response from Andréa on Dec 14, 2023
Thank you Jenny for your beautiful feedback about our concierge, we will let him know. We hope to see you again ! Bests regards,

10/10 Excellent

Weizhao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old town style that let me feel like I was back to 1950s. Stuff very nice.
Stayed 2 nights in Dec 2023
Response from Andréa on Dec 10, 2023
Thank you Weizhao for your feedback ! We are glad that you liked our team ! Bests regards,

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2023
Response from Andréa on Dec 10, 2023
Thank you Claude for your feedback !

8/10 Good

ZEJING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Andréa on Dec 18, 2023
Thank you Zejing for your feedback !

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Nov 2023
Response from Andréa on Nov 26, 2023
Thank you Brent for your feedback !

10/10 Excellent

Juangabriel Posadas, CALGARY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy, private space, very comfy room. Great space, walkable distance from the Basilica and the subway, as well as the marina. Great place!
Stayed 4 nights in Nov 2023
Response from Andréa on Nov 25, 2023
Thank you Juan Gabriel for your review, we are really glad that you enjoyed your stay with us ! Bests regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really great little hotel. Very friendly staff. Free coffees (of varying types) for all guests. Croissants and fresh fruit available 24/7 - gratis. Extended continental breakfast included: cold cuts, cheese, waffles, pancakes, cereals, juice, fresh breads, muffins, etc. Didn’t partake every day of my stay, but it’s nice to have the option to grab a muffin and coffee on your way out the door in the morning. Again, great hotel in a fantastic neighborhood. I could barely put my camera down.
Stayed 5 nights in Nov 2023
Response from Andréa on Nov 20, 2023
Thank you so much Daniel for your beautiful review ! We are glad that you could enjoy our breakfast ! Bests regards,

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Front staff were very welcoming and made so good dining recommendations.
Stayed 1 night in Nov 2023
Response from Guillaume on Nov 15, 2023
Thank you for your kind review Keith, looking forward of welcoming you again!

10/10 Excellent

Nikolaus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Nov 2023
Response from Guillaume on Nov 14, 2023
Thank you for your perfect review !

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guillaume on Nov 14, 2023
Thank you for your perfect review !

2/10 Terrible

Deborah, Riverton

Stayed 3 nights in Nov 2023
Response from Guillaume on Jan 1, 2024
Thank you.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Guillaume on Nov 8, 2023
Thank you for your review !

10/10 Excellent

Jennifer Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a fabulous area. Walking distance to most main attractions. The room was clean and spacious. The staff were always friendly and helpful. The 24/7 complimentary cafe and the breakfast is a nice added bonus. We would stay again!
Stayed 3 nights in Oct 2023
Response from Guillaume on Nov 8, 2023
Thank you for your perfect review !

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andréa on Nov 4, 2023
Thank you Tracy for your feedback !

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Andréa on Nov 4, 2023
Thank you Philip for your feedback !

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use a wheelchair when I travel. I panicked when I noticed there were a few steps up to the hotel door. The valet came out and helped me get my wheelchair inside. They staff also helped me get my wheelchair outside. And the did it cheerfully! The room we reserved was a king room on the front of the hotel, facing the street. I was worried about the noise but, with the help of our noise machine, it was not a problem. This room was very spacious and well appointed. The shower was so advanced with all of its nozzles. It took a few minutes of studying and tinkering with the knobs to figure it out, but once I got it going what a glorious time in the shower, with plenty of water pressure! The hotel is a good part of town and some of the tourist sites and restaurants were within walking distance (or in my case rolling distance). Great staff, great room and in a great location. I would definitely stay here again if I am in Montreal!
Stayed 1 night in Oct 2023
Response from Guillaume on Nov 14, 2023
Dear William, thank you for your wonderful review! We are glad that you enjoyed our location in the old port! We look forward of welcoming you again! Best regards,