Exterior

Reviews of Saint-Sulpice Hotel

4 out of 5
Saint-Sulpice Hotel
414 Saint-Sulpice, Montreal, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 993 out of 1252 reviews" "
Rating 8 - Good. 180 out of 1252 reviews" "
Rating 6 - Okay. 47 out of 1252 reviews" "
Rating 4 - Poor. 16 out of 1252 reviews" "
Rating 2 - Terrible. 16 out of 1252 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, the rooms were wonderful, clean, and modern, and the location was perfect—right beside the basilica in the heart of Old Montreal. Would absolutely stay there again!
Stayed 2 nights in Mar 2024
Response from Tristan on Mar 28, 2024
Dear Rebecca, thank you so much for this wonderful review! Our team is always pleased to read such nice comments. We are thrilled to read that you enjoyed your stay and the location of our hotel. The Saint-Sulpice Hotel welcomes you for a future stay in Montreal anytime! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of room, we made it a home away from home. Staff were very helpful with any questions we had. Excellent location.
Stayed 8 nights in Mar 2024
Response from Tristan on Mar 27, 2024
Dear Rose, thank you so much for your comment and rating! We are always pleased to read such nice reviews. We will make sure to share this comment around to our team. We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Tristan, Front Desk Agent

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first time ans not our last! Love the hotel and really friendly staff
Stayed 1 night in Mar 2024
Response from Remi on Mar 26, 2024
Dear Jason, thank you so much for the perfect rating and comment! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel very soon! Cheers! Rémi, Front Desk Agent

10/10 Excellent

Edgardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, huge rooms
Stayed 2 nights in Mar 2024
Response from Remi on Mar 25, 2024
Dear Edgardo,Thank you for your delightful feedback! We're thrilled you enjoyed your stay. Looking forward to hosting you again in the future.Best regards, Rémi Front desk team

10/10 Excellent

Kenneth

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The hotel is very quiet and everything was walkable like the Notre-Dame and many restaurants. During our stay they had restorations going so there were a few amenities we were able to explore.
Stayed 3 nights in Mar 2024
Response from Tristan on Mar 24, 2024
Dear Kenneth, thank you for your review and perfect rating! We are very pleased to read that you enjoyed the location of our hotel and the quietness of our rooms. We would like to apologize for the inconvenience caused by the ongoing work that was happening during your stay. If you could give us a call directly, it would be our pleasure to make it up to you so your next stay with us is the most memorable. Best regards, Tristan, Front Desk Agent

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tristan on Mar 23, 2024
Dear Lu, thank you so much for the perfect rating! We welcome you back to the Saint-Sulpice Hotel for a future stay in Montreal anytime! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Andrea, Banyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long international flight I really appreciated a friendly greeting and easy check in. And I am very sure I received a room upgrade without it being made a big deal. Loved my apartment on floor 6 and the balcony and view. In fact everyone I met on staff were fantastic.
Stayed 2 nights in Mar 2024
Response from Ralph on Mar 17, 2024
Dear Andrea,Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated the friendly greeting, and your upgraded suite. It's wonderful to hear you found our staff fantastic. We hope to welcome you back soon!Best regards,Ralph Front desk

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very friendly staff. Room was gorgeous and super spacious. Great old Montreal location, would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Ralph on Mar 17, 2024
Dear Chantal,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us.It's fantastic to know that our location in Old Montreal added to the enjoyment of your stay. Your kind words mean the world to us, and we would be honored to welcome you back for another wonderful stay in the future.Warm regards,Ralph,Front desk

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Joanie on Mar 17, 2024
Dear Vinh,Thank you for your delightful feedback! We're thrilled you enjoyed your stay. Looking forward to hosting you again in the future.Best,Hotel Saint-Sulpice

8/10 Good

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
I loved how everything was so close, shopping and restaurants. I really think $41 parking a night was too expensive, plus the valet guy was expected to be tipped. Parking alone becomes $50 a day...which is too expensive. Will not return.
Stayed 2 nights in Mar 2024
Response from Tristan on Mar 15, 2024
Dear Aleksandra, thank you for your comment and rating! We are glad to read that you enjoyed the location of our hotel. We would like to apologise for the inconvenience caused by our current Valet service rate. Please take note that our parking price is advertised on the Saint-Sulpice Hotel website. Feel free to give us a call directly to see if we can work with you to make your next stay with us more memorable. Best regards, Tristan, Front Desk Agent

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Poor lighting in the guest room,very spacious rooms but need to upgrade tv and lighting, would be nice to have an onsite lounge
Stayed 3 nights in Mar 2024
Response from Rémi, front desk team on Mar 12, 2024
Dear Michelle, thank you for your rating! We are refreshing some rooms, the next TV will be larger and the lighting will be better .We welcome you to stay at the Saint-Sulpice Hotel for your next trip to Montreal anytime! Cheers! Rémi, Front Desk Agent

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to walk around. Building is older but staff were great.
Stayed 3 nights in Mar 2024
Response from Ralph on Mar 12, 2024
Dear David,Thank you for your feedback! We're pleased to hear that you appreciated our excellent location and our dedicated staff. While our building may be older, we're glad you found our service up to standard. We hope to have the opportunity to welcome you back in the future.Best regards,Ralph

10/10 Excellent

Ioulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, close to everything, nice and spacious rooms,friendly staff
Stayed 1 night in Mar 2024
Response from Ralph on Mar 12, 2024
Dear Loulia,Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location, spacious rooms, and friendly staff. We hope to welcome you back soon for another great stay!Warm regards,Ralph

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although The hotel was under some renevations, they were excellent and service was fantastic
Stayed 4 nights in Mar 2024
Response from Ralph on Mar 12, 2024
Dear Elizabeth,Thank you for your kind words! We're thrilled you enjoyed your stay despite the renovations. Our team works hard to ensure excellent service, and we're glad it showed. We look forward to welcoming you back soon!Best regards,Ralph

10/10 Excellent

Julie, South Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, friendly staff, beautiful room. Would definitely recommend and l’ll be going back for sure!
Stayed 2 nights in Mar 2024
Response from Remi on Mar 11, 2024
Dear Julie, thank you so much for the perfect rating and feedback. We are very thrilled to read that you enjoyed the service provided by our staff and the location. We hope to receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Rémi , Front Desk agent

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful visit! A beautiful hotel and a gorgeous room. Within walking distance of everything you need in Old Montreal. Highly recommend staying there !
Stayed 1 night in Mar 2024
Response from Joanie on Mar 10, 2024
Dear Michael,Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic visit and enjoyed our hotel. Our central location in Old Montreal is indeed one of our highlights, and we're delighted that it contributed to your experience. We appreciate your recommendation and hope to welcome you back soon!Warm regards,St-Sulpice

10/10 Excellent

Rocco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023
Response from Tristan on Mar 10, 2024
Dear Rocco, thank you so much for the perfect rating and comment! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Tristan, Front Desk Agent

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Great value.
Stayed 1 night in Mar 2024
Response from Tristan on Mar 8, 2024
Dear Julie, thank you so much for the perfect rating and comment! We are very happy to read that you enjoyed your stay at our Hotel. We hope to have the chance to receive you again for a future stay in Montreal. Cheers! Tristan, Front Desk Agent

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing from check in to check out. Excellent location to amazing food and site seeing.
Stayed 2 nights in Feb 2024
Response from Tristan on Mar 6, 2024
Dear Darryl, thank you so much for the perfect rating and feedback. We are very thrilled to read that you enjoyed the service provided by our staff. We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Tristan, Front Desk agent

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. In the heart of Montreal!!
Stayed 1 night in Feb 2024
Response from Rémi on Mar 4, 2024
Dear Dean,Thank you for your fantastic review! We're thrilled you loved our hotel's location and friendly staff. We can't wait to welcome you back for another great stay!Best regards,Rémi - Front desk agent

10/10 Excellent

Frédéric

Traveled with partner
Wonderful
Stayed 1 night in Mar 2024
Response from Rémi on Mar 4, 2024
Dear Frederic,Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to have the pleasure of hosting you again soon for another wonderful experience.Rémi - Front desk agent

8/10 Good

Susan

Liked: Cleanliness, staff & service
Xx
Stayed 1 night in Feb 2024
Response from Tristan on Mar 2, 2024
Dear Susan, thank you very much for taking the time to give us a rating! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Lysa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice size and always smells good when you walk into hotel
Stayed 1 night in Feb 2024
Response from Ralph on Feb 26, 2024
Dear Lysa,Thank you for your positive feedback! We're delighted to hear that you enjoyed the spacious rooms and the pleasant aroma of our hotel.We look forward to welcoming you back soon!Best regards,Ralph

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Tristan on Mar 20, 2024
Dear David, thank you so much for the perfect rating! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Tristan, Front Desk Agent

10/10 Excellent

Emily

Stayed 2 nights in Feb 2024
Response from Tristan on Mar 20, 2024
Dear Emily, thank you so much for the perfect rating! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Tristan, Front Desk Agent

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fantastic hotel . The staff is exceptional ! The rooms are clean and have a boutique, high end feel . Whenever I go to Montreal, I stay here . It’s centrally located for Old Montreal with tons of food options .
Stayed 3 nights in Feb 2024
Response from Tristan on Feb 23, 2024
Dear Heidi, thank you so much for this wonderful review! We are very thrilled to read that you enjoyed your stay at our hotel. We welcome you to stay at the Saint-Sulpice Hotel for a future stay in Montreal anytime! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Richard & Michelle

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tristan on Feb 23, 2024
Dear Richard and Michelle, thank you so much for the perfect rating! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location walking distance to many attractions, shops, cafes, and only a few blocks from the Metro station. Despite the renovations, our room was very quiet. Space was clean and the perfect accommodation for our family of 4. The staff is very helpful and friendly. We will be staying here again!
Stayed 3 nights in Feb 2024
Response from Tristan on Feb 22, 2024
Dear Kristen, thank you so much for this wonderful review! We are very glad that you enjoyed the service provided by our team and that your familly had a great time with us. We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a great cost.
Stayed 2 nights in Feb 2024
Response from front desk on Feb 21, 2024
Dear Jonathon,We are delighted to receive your 5-star review! Your appreciation means a lots to us. We hope to welcome you again for your future stay in Montreal.Regards,Rémi - Front desk agent

8/10 Good

Cyrus Sea Lock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV is too small and far to the sofa
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 20, 2024
Dear Cyrus, thank you for your rating! We are refresh some rooms, the next TV will be larger.We welcome you to stay at the Saint-Sulpice Hotel for your next trip to Montreal anytime! Cheers! Rémi, Front Desk Agent

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
Dear James,Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to have the pleasure of hosting you again soon for another wonderful experience.Rémi - Front desk agent

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The staff were all very helpful and attentive. The room was very clean and specious. We will be back, for sure.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 19, 2024
Dear Steve,We are delighted to receive your 5-star review! Your appreciation means the world to us. We hope to welcome you again for your future stay in Montreal.Regards,Rémi - Front desk agent

10/10 Excellent

Rami

Stayed 1 night in Feb 2024
Response from Tristan on Mar 21, 2024
Dear Rami, thank you so much for the perfect rating! We are very happy that you enjoyed your stay with us! The Saint-Sulpice Hotel welcome you for a future stay in Montreal anytime! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Dana

Traveled with partner
Liked: Staff & service, property conditions & facilities
Loved this hotel— perfect location and the room was great! The staff was all excellent and friendly. Would definitely stay there again!
Stayed 1 night in Feb 2024
Response from Ralph on Feb 12, 2024
Dear Dana,Thank you for your fantastic review! We're thrilled you loved our hotel's location, room, and friendly staff. We can't wait to welcome you back for another great stay!Best regards,Ralph - Front desk agent

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 3 nights in Feb 2024
Response from front desk on Feb 6, 2024
Dear James,We are delighted to receive your 5-star review! Your appreciation means the world to us. We hope to welcome you again for your future stay in Montreal.Regards,Rémi - Front desk agent

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from front desk on Feb 6, 2024
Dear Mike,Thank you so much for the positive review! We look forward to welcoming you back for another stay!Best regards Rémi - Front desk

10/10 Excellent

guomei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ralph on Feb 5, 2024
Dear Guomei,Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to have the pleasure of hosting you again soon for another wonderful experience.Ralph - Front desk agent

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - welcoming staff. Suite was beautiful and had everything we needed.
Stayed 1 night in Feb 2024
Response from Tristan on Feb 4, 2024
Dear Sandra, thank you so much for your wonderful review about our Hotel! We are so pleased ro read that you enjoyed the service provided by our staffs and we will make sure to share your comment around our team. We hope to have the chance to receiving you again at the Saint-Sulpice hotel! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good!
Stayed 2 nights in Feb 2024
Response from Tristan on Feb 4, 2024
Dear Steve, thank you for your perfect review and comment! We welcome you back to the Saint-Sulpice Hotel anytime! Cheers! Tristan, Front Desk Agent

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a weekend stay! Awesome location awesome service! Highly recommend
Stayed 1 night in Feb 2024
Response from Ralph on Feb 5, 2024
Dear Jean-Michel,Thank you so much for taking the time to share your positive experience with us!We're happy to hear that you found our hotel to be a great spot for a weekend stay and that you enjoyed our awesome location and service.We truly appreciate your recommendation, and we look forward to welcoming you back for another fantastic experience.Warm regards,Ralph - Front desk agent

10/10 Excellent

Hei Chee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area that I stayed in. Even though $41 for valet parking is steep, it gave me a piece of mind that my car is safe and that it took the stress of looking for a parking spot away from my travels. Staff were friendly and very accommodating. I didn’t find that the hot water was taking a long time as other reviews had suggested. Although the washroom tub side could use a bit of updating… the sink side was renovated. Weird contrast, but it’s fine. Overall I would recommend to stay at this hotel and would stay here again if I have the opportunity.
Stayed 1 night in Feb 2024
Response from Ralph on Feb 12, 2024
Dear Hei,Thank you for your detailed feedback! We're glad you enjoyed the area and felt secure with our valet parking service, despite the cost. It's great to hear that our staff were friendly and accommodating. We appreciate your observation about the bathroom and will take it into consideration for future improvements.We look forward to welcoming you back if you have the opportunity to stay with us again.Best regards,Ralph - Front desk agent

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy
Stayed 1 night in Feb 2024
Response from Joanie on Feb 4, 2024
Dear Steven,Thank you for your kind words! We're thrilled you enjoyed our excellent location and found our staff helpful. Hope to welcome you back soon.Best,Saint-Sulpice Hotel

10/10 Excellent

Hatel

Stayed 1 night in Jan 2024
Response from Tristan on Mar 20, 2024
Dear Hatel, thank you so much for the perfect rating! We hope to have the chance of receiving you again at the Saint-Sulpice Hotel for a future stay in Montreal. Cheers! Tristan, Front Desk Agent

10/10 Excellent

Jason

Traveled with family
Liked: Amenities, property conditions & facilities
Great experience!
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 30, 2024
Dear Jason, thank you so much for the perfect rating! We welcome you to stay at the Saint-Sulpice Hotel for your next trip to Montreal anytime! Cheers! Rémi, Front Desk Agent

10/10 Excellent

Sharon lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stay at the Saint Sulpice Hotel was fantastic the staff couldn't have been any better so friendly helpful gave us fabulous recommendations. Hotel location was excellent minutes from shopping restaurants. We will only stay with Saint Sulpice Hotel when visiting Montréal
Stayed 5 nights in Jan 2024
Response from Front Desk on Jan 30, 2024
Dear Sharon,Thank you for your fantastic review! We're thrilled you enjoyed our prime location and the warm hospitality of our staff. It would be our pleasure to welcome you back for a longer stay. Best regards,Rémi - Front desk agent

10/10 Excellent

Geetika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious room. Specially liked the pantry which had all essentials including a small cook top to cook or warm things up. The toiletries were great as well.
Stayed 5 nights in Jan 2024
Response from Ralph on Jan 29, 2024
Dear Geetika,Thank you for your kind words! We're delighted to hear that you found your room comfortable and spacious. It's great to know that you enjoyed our quality toiletries as well. We hope to welcome you back for another enjoyable stay!Best regards,Ralph - Front desk agent

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest hotels I have stayed at. Incredible price due to the time of the year
Stayed 1 night in Jan 2024
Response from Ralph on Jan 29, 2024
Dear Michelle,Thank you for your wonderful feedback! We're thrilled to hear that your stay with us ranks among the nicest. We're happy that you found our incredible pricing during this time of the year to be a positive aspect of your experience. We look forward to welcoming you back on your next visit!Best regards,Ralph - Front desk agent

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in old Montreal - super quiet and larger than typical rooms with kitchenette if you’re looking to make breakfast before heading out- it’s a go to for us when we’re visiting family in the area!
Stayed 3 nights in Jan 2024
Response from Ralph on Jan 29, 2024
Dear Michelle,We appreciate your glowing review! It's fantastic to hear that our centrally located hotel in old Montreal, with its super quiet and spacious rooms suits your needs perfectly. We're honored to be your go-to choice when visiting Montreal. Looking forward to welcoming you back soon!Best regards,Ralph - Front desk

10/10 Excellent

Rosalinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and in a great location. The staff is super nice and helpful. I would recommend this hotel.
Stayed 4 nights in Jan 2024
Response from Front Desk on Jan 17, 2024
Dear Rosalinda,Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to have the pleasure of hosting you again soon for another wonderful experience!Regards Rémi - Front desk agent

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from the moment you step out of the cab. The hotel was a warm and cozy oasis in December. Every time we came back from a day exploring, we were welcomed like we were coming home. The staff was amazing. The room was huge, beautiful and immaculate. After a day of walking in the snow, soaked in the huge tub every night. The location is convenient to everything in Old Montreal, including the port, museums, shops, galleries and Palais de Congres. Great restaurants all around and lots to see. It was a romantic, magical and perfect vacation. Picked hotel based on a friend's recommendation and will return the favor and recommend highly to everyone!
Response from Joanie on Jan 15, 2024
Dear Wendy,Your kind words have warmed our hearts! We're thrilled to be described as a cozy oasis in this cold winter. Knowing you felt welcomed and enjoyed the room makes us happy. Thank you for choosing us and we can't wait to welcome you back!Warm regards,Hotel Saint-Sulpice