Ratings based on 2,057 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Quebec

Small getaway from the everyday

Posted Feb 24, 2017
Pros: Bathtub and the fireplace
Cons: The ethernet port in the room.
Location: Within 1 block, there was the movie theatre, and the surrounding area had many places to go to eat and do some shopping.
The hotel was very easy to find, and while the valet parking wasn't very well situated, we were eventually able to find it and leave our car with the very accommodating valet. The gentleman at reception was warm in his greeting and explained the costs for the room and the amenities therein. The card keys were very easy to use and the elevator ride was pleasant and not jerky (there was no unpleasant feeling as it came to a stop on our floor). Upon entering the room, I noticed that it was very clean from top to bottom. The bed was very comfortable and professionally made, a much better night sleep than I've had at a hotel in a long time. You could stir in bed and the person sleeping next to you would never have noticed. With the exception of the internet speed (5 mbps download, I clocked it) and the fact that the ethernet port (wired internet) wasn't working in the room, I'd hardly have a complaint in the time we spent at the hotel (they DID send someone in an attempt to fix the problem, but it was a problem of a more technical nature than maintenance was able to fix, so I do cut them some slack in that regard). We found the prices of the food at the bistro a little pricey, despite the elegant atmosphere (glancing through the outside window mind you). Checking out was very fast and easy and our car was brought around very quickly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Very friendly staff

Posted Feb 23, 2017
Great location, helpful and friendly staff, very comfortable rooms. Fantastic hotel overall!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Great experience

Posted Feb 22, 2017
Fantastic experience - perhaps the best hotel I have ever stayed at!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Hotel is close to shops

Posted Feb 20, 2017
Hotel is right in the corner and close to all the shops. They do not have a parking lot so had to pay for valet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience.. love the hotel and restaurant..

Posted Feb 19, 2017
Very accommodating staff. Love the hotel's location, cleanliness and restaurant
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great location

Posted Feb 9, 2017
Close to shopping, restaurants and Montreal museum of fine arts
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Perfect Montreal experience in winter!

Posted Feb 8, 2017
Beautiful hotel close to shopping and restaurants. Staff were incredibly helpful in providing directions and assistance as it was my first time in Montreal. Very comfortable bed. Best nights sleep I've had in a long time. Overall, I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and excellent room

Posted Feb 6, 2017
Really liked the location. A short ride/walk to the attractions the city has to offer. Staff is nice. The Room I selected was a suite and it was up to my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
well located, professional and attentive service, clean and warm room
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Fantastic hotel!

Posted Feb 5, 2017
Beautiful views of the city. Amazing amenities and a perfect location.