Seasonal outdoor pool, sun loungers
Check availability

Reviews of Le St-Martin Hotel & Suites Laval

3.5 out of 5
Le St-Martin Hotel & Suites Laval
1400, Maurice-Gauvin road, Laval, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 227 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, Gatineau

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for driving in and out of Laval, Quebec. Not so good for those who must drive to downtown Montreal, as the traffic jams are constant.
Stayed 2 nights in Apr 2024

8/10 Good

Stamatios

Stayed 2 nights in Apr 2024

6/10 Okay

Marina

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very stiff. Bar meal was something reheated.
Stayed 2 nights in Apr 2024

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Tassos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 1 night in Mar 2024

8/10 Good

guodong

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
In general, a nice hotel for the price. Facilities are not that new but maintained fine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vesna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, lovely lounge with a fireplace was perfect for cold evening
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance, the beds were super comfortable. Mirros perfect size for a couple gurls getting ready in the bathroom together! It was a party weekend with many like minded ravers but no noise complaints at all!! When we wanted to sleep we could! Great price for the stat and gluten free options at breakfast wete sooo appreciated 👏 Will definitely stay again if headed to this part of mobtreal.
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness
Place was clean. Breakfast buffet was good. Down side. No options for room service, My dad cut his finger badly on broken chair in dinning room at breakfast. They had limited first aid supplies. And didnt offer any discount on our bill. Didnt do much about it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and close to everything you could need or want
Stayed 1 night in Mar 2024

6/10 Okay

jean

Liked: Staff & service
Did not like it
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Stayed 1 night in Mar 2024

10/10 Excellent

pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre et belle chambre. Employés à la réception efficace et rapide pour le check in!
Stayed 1 night in Mar 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just a wee bit better than the run-of-the-mill ordinary motels. The corridor is fancier and carpeted so you don't hear noise, the room is a wee bit larger, the glasses and cups are real glass and pottery not paper, the breakfast is definitely more fancy with lots of attractive options. In short, the whole experience is a class above the ordinary. Well worth the few extra dollars.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2024

8/10 Good

MAYRA ELIZABETH RAMIREZ

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t close the curtains to sleep (light came thru all night).
Stayed 1 night in Mar 2024

10/10 Excellent

Francois

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Feb 2024

10/10 Excellent

barsam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Michel on Mar 1, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect,i gave 5 stars.The onluy thing bad i could say was the brunch breakfast was undercooked .namely .the eggs.bacon and sausage .But otherwise thw Rooms .the facilities etc . are amazing.
Stayed 1 night in Feb 2024
Response from Michel on Feb 27, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was too soft but when its your only complaint, it was a good stay :)
Stayed 1 night in Feb 2024
Response from Michel on Feb 27, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michel on Feb 27, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to good restaurants and good shopping.
Stayed 1 night in Feb 2024
Response from Michel on Feb 22, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Leijsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, staff were pleasant, breakfast area was congested but the staff were working hard to keep it stocked and clean.
Stayed 1 night in Feb 2024
Response from Michel on Feb 20, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Melanie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 1 night in Jan 2024
Response from Michel on Feb 20, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

8/10 Good

Saleh

Traveled with family and small children
Liked: Amenities
Nice and clean
Stayed 1 night in Feb 2024
Response from Michel on Feb 15, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

6/10 Okay

Umar

Liked: Cleanliness
Disliked: Staff & service
They sent me to the third floor with a foot injury without an elevator! The lady at the gate was bad!
Stayed 1 night in Jan 2024
Response from Michel on Feb 3, 2024
Thank you for responding to our satisfaction survey. I would like to apologise that your stay did not meet up your expectations. Please next time inform with a note on your reservation your condition for letting us ajust ourselves and reserve you a room in advance that will match your medical condition.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michel on Jan 30, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury style rooms and still cozy even for being a hotel. Respectful staff that spoke fluent English, for being in a French area. Close to the highway, near lots of restaurants and such. Will be booking again for next trip.
Response from Michel on Jan 24, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

8/10 Good

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel as a whole is very good, cleanliness and service are excellent. The breakfast was good and lots of choices and area very clean. Only a few minor complaints, but nothing serious. Some tiless in the bathroom are cracked and the water is seeping out of the shower through the door, rendering the floor very slippery, a shower mate addresses that. The parking lots at the rear is not well cleared and has icy spots, which could cause a slip and fall. A good snow clearing in those area is necessary. Other than that, I would highly recommend this hotel
Stayed 1 night in Jan 2024
Response from Michel on Jan 24, 2024
Thank you for comleting our satisfaction survey, your comments are very important for us. We are sorry for the inconveniences during your stay and we will make sure to improve the issues in the future. Thank you for staying with us!

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michel on Jan 23, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

10/10 Excellent

Roya Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay enjoyed
Great bed, nice clean room, hotel is quiet. Continental breakfast included
Stayed 1 night in Jan 2024
Response from Michel on Jan 19, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and rooms!
We stayed at this hotel for 4 days. Very comfortable beds & pillows! Quiet rooms. Very delicious, homemade complete breakfast buffet! Would definitely recommend to everyone!
Stayed 4 nights in Jan 2024
Response from Michel on Jan 16, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

8/10 Good

Bernardo, Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a suite... nice size room and clean
Stayed 1 night in Jan 2024
Response from Michel on Jan 16, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

8/10 Good

charmaine

Liked: Cleanliness, staff & service, amenities
The staff and services are great. A lot of choice in the breakfast and we appreciated this very much. The rooms and furniture are a bit outdated but it was a good stay. Would recommend.
Stayed 2 nights in Jan 2024
Response from Michel on Jan 16, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Yogi

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the service and the room. Only tiny note is that the room was very very hot when we entered. Heater is easy to use and we were able to fix the temperature quickly.
Stayed 1 night in Jan 2024
Response from Michel on Jan 14, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

8/10 Good

Florence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michel on Jan 14, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michel on Jan 14, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

8/10 Good

RABAH

Stayed 1 night in Jan 2024
Response from Michel on Jan 30, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michel on Jan 10, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

10/10 Excellent

Manas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2023
Response from Michel on Jan 10, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

8/10 Good

BARBARA-JEAN

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Michel on Jan 10, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

8/10 Good

Ilyas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great along with pleasant front lobby staff. Special thanks to Anton at front desk who helped in a few queries.
Stayed 2 nights in Dec 2023
Response from Michel on Jan 31, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Restituta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Michel on Jan 3, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Youngjun

Stayed 2 nights in Dec 2023
Response from Michel on Jan 3, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michel on Jan 3, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

10/10 Excellent

Brydon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michel on Dec 30, 2023
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!