Very nice hotel, great location for my needs.
Posted Dec 28, 2016
We had a large room, very clean and comfortable, no view but that was fine.
There are many commodities and the staff is well trained and very courteous, which makes the stay most pleasant.
The negative aspect is the restaurant "La Societe" which seems to be independently owned. The service is absolutely unacceptable, Due to the weather and advanced reservations, we booked 2 dinners and 2 breakfasts.
The menu isn't bad but it takes fours hours for dinner, one of which is to get the invoice. As for breakfast, it takes at least two hours to get bacon and eggs. The coffee is always cold and served at least half an hour after seating. We saw clients walking out before being served or paying.
I will never go back but in bad weather, such as freezing rain and when accompanied by older people, one will not book the Loews because the restaurant.
Comment from Hotel Management
Jan 3, 2017 by SaraleeM, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at Loews Hotel Vogue. We are sorry to read that your experience didn't met your expectations and we sincerely apologize for the inconvenience you've encountered at the restaurant because this is not the level of quality we are known for. Rest assure that we have made a follow up with the restaurant manager in order that this situation does happen again.
That being said, we would like to make it up to you and let us know when you plan to visit Montreal, it will be a pleasure to assist you with your reservation.