Nice hotel right downtown
Posted Apr 19, 2017
Stayed here for 3 nights over a long weekend. Initial impressions: clean, and friendly bilingual service. The room was spacious with a nice sofa to lounge on. View was facing a parking lot, but the large window provided ample daylight (black out curtains at night were effective.) Washroom was very nice - a little disappointed we didn't have time to take advantage of the jetted bathtub. Nicely-scented toiletries (shampoo, conditioner, body wash, lotion.) One thing that I thought the hotel would provide is toothbrush and toothpaste. It's not a huge deal, but I purposely didn't bring toothpaste for this reason. I guess having been to 3-star hotels in Asia, they provide you with EVERYTHING. I was hoping a 4-star in North America would be equal or better.
Service was great - had issue with the in-suite safe, and someone promptly came to assist us. We also requested a fridge and they were able to bring one to us.
I was under the impression that the room came with complimentary bottles of water, so when we checked in and didn't see any, we went out to buy a couple 1.5L bottles. Later in the night when we returned to the room, there were bottles of water. It's a simple issue, but it would have been nice to not have to go out of our way for water.
Comment from Hotel Management
Apr 26, 2017 by SaraleeM, Hotel Management
Thank you for writing this detailed review regarding your recent stay at Loews Hotel Vogue. We are delighted to read that you found our property very comfortable. On your next stay, do not hesitate to contact the front desk for any extra toiletries, it will be a pleasure for them to assist you. Thank you again and we look forward to welcoming you back in the near future.