Ratings based on 318 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from bc

Cozy and located to the heart of Downtown Montreal

Posted Jan 14, 2017
I only stayed overnight but I really like the room and the staffs are friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from

Wonderful hotel - great location!

Posted Jan 10, 2017
Pros: I really like the hotel cleanliness, friendly staff and location.
Cons: Small improvement - kettle and tea pot in rooms with kitchens. Complementary tea and coffee in lobby to go with the yummy cookies at the front desk.
Location: Great location! Close to St. Catherine's Street, Mc Gill University, Eatons Centre & restaurants. Houston Steak House across the st. is excellent!
Stayed at the Residence Inn for five days. Very clean hotel with exceptionally friendly, helpful staff. The breakfasts were excellent with hot and cold dishes. The buffet area was very clean and well stocked right until the end of the breakfast hours. The staff, especially Tania were very welcoming, friendly and efficient. The rooms were nice with very comfortable beds. The kitchen area in the room was a bit smaller than I expected but were equipped with just about everything you would need. It would have been nice to have a kettle to boil water for tea, but a pot worked just as well. The bathroom was nice, well lit and the shower was large. Small point, the shower door opened out, so you had to make sure the bath door was either fully closed or fully open to open the shower door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast!!!

Posted Jan 1, 2017
Clean room, full kitchen, good location! But the parking lot of this hotel is located in another building, so you need to walk with your luggage for a couple of minutes for the accommodation.
Comment from Hotel Management
Jan 3, 2017 by Dominique Zanetti, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our property. We at the Marriott Residence Inn Montreal Downtown are delighted to learn that we succeeded in making your stay an enjoyable experience. Your satisfaction is our best reward! We look forward to welcoming you back to our property upon your next visit to our beautiful city! Warmest regards, Dominique Zanetti Guest Service Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose CA

Nice Family Hotel

Posted Dec 30, 2016
Pros: Proximity to Ste-Catherine street, breakfast included in price. Size of room.
Location: Walking distance to shopping, restaurants, museum and night life.
Stayed Christmas Eve 2016. Had dinner on Crescent St, very short walk from hotel. Room was a nice size with kitchen amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Just what I needed

Posted Dec 30, 2016
Pros: Perfect location. Just where we wanted to be.
Location: Great shopping nearby. Also close to McGill University, and a nice walk to Chinatown and Old Montreal.
Great location. Nice room. Good breakfast. Well-appointed bathroom. Well-equipped kitchen. What more could you ask for?
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Modern

Posted Dec 30, 2016
Great location. The hotel is very clean and modern. Lots of good options for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

close to all shopping

Posted Dec 28, 2016
Pros: location and the kitchen
we enjoyed the stay and the staff are friendly. The afternoon cookies are a plus....
Comment from Hotel Management
Jan 11, 2017 by Dominique Zanetti, Hotel Management
Dear Lily, Thank you for taking the time to review your recent stay at our property! We are delighted to learn that we succeeded in making your stay an enjoyable experience.It was my pleasure to bring your comments to the entire team. Your satisfaction is our best reward! Hoping that you had a safe trip back home, I would like to thank you very much for choosing the Marriott Residence Inn Montreal Downtown. We look forward to the opportunity of being your hosts again on your next visit to Montreal. Warmest regards, Dominique Zanetti Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Clean, Convenient, Courteous and efficient staff

Posted Dec 26, 2016
Pros: It was quiet and clean. The location said that it should be expensive, but on a holiday weekend, it was a bargain.
Cons: The hotel was clean and quiet and staff were courteous and efficient; nothing to improve.
Location: This is a perfect spot for a shopping expedition, night on the town or a subway hop to major performing venues in French or English.
Check-in was quick. Staff were courteous and efficient throughout the hotel. Just up the mountain from the major cross town roads, the hotel was quiet and clean. The hotel is five minutes walk to nearest subway, ten minutes walk down to the major shopping thoroughfare and five minutes up to the street of major private and public galleries. Night spots and restaurants all around.
Comment from Hotel Management
Jan 11, 2017 by Dominique Zanetti, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our property! We are delighted to learn that we succeeded in making your stay an enjoyable experience. Guest satisfaction is of utmost importance to us and our goal is to provide only the highest quality possible to all our guests. It was my pleasure to bring your comments to the entire team. Your satisfaction is our best reward! Hoping that you had a safe trip back home, I would like to thank you very much for choosing the Marriott Residence Inn Montreal Downtown. We look forward to the opportunity of being your hosts again on your next visit to Montreal. Warmest regards, Dominique Zanetti Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2016
Great hotel, staff was accommodating, room was clean. A+
Comment from Hotel Management
Jan 11, 2017 by Dominique Zanetti, Hotel Management
Dear Guest, Thank you for taking time out of your busy schedule to express your comments towards our hotel and our team. We were delighted to learn that we succeeded in making your stay an enjoyable experience. Guest satisfaction is of utmost importance to us and our goal is to provide only the highest quality possible to all our guests. Thank you for choosing the Marriott Residence Inn Montreal Downtown and we look forward to welcoming you again upon your next visit to Montreal. Warmest regards, Dominique Zanetti Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Very nice hotel in prime location

Posted Dec 19, 2016
Wonderful staff. Lovely, spacious, well appointed room. More like a studio apartment than a hotel room. Modern and clean. Excellent location close to metro, shopping and restaurants and entertainment.
Comment from Hotel Management
Jan 11, 2017 by Dominique Zanetti, Hotel Management
Dear Tamie, Thank you for taking the time to review your recent stay at our property! Your satisfaction is our greatest reward. Indeed our location is prime, just a few steps from a variety of local attractions, shops, restaurants and more entertainment, we are sure to find something for everyone's taste. Thank you again for choosing the Marriott Residence Inn Montreal Downtown, we look forward to welcoming you back upon your next visit to our beautiful city. Warmest regards, Dominique Zanetti Guest Service Supervisor