Ratings based on 707 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick, Canada

Lovely hotel for business or leisure travel.

Posted May 23, 2017
Travelled to Montreal for a conference and this was one of the hotels listed near the venue (Centre Mont-Royal). Stayed here for 5 nights in a studio room with one queen bed and was a very comfortable stay. Kitchen was equipped with everything needed and they will do groceries for you which is great. Hotel is centrally located within easy walking distance to the Eaton Centre, metro stations. Good breakfast with both hot and cold dishes included. Overall would be great for any type of travel - especially if you want to save money on meals and cook your own.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Perfect for business

Posted May 20, 2017
Pristine with updated decor. Close to both business center and tourist area. Staff was super friendly and went above and beyond to accomodate. Breakfast was very good with a nice variety of items. Definitely would stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Very clean, breakfast was awesome-loved the make-yourself waffles, close to shops and restaurants. Enjoyed our stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
This was a nice central and clean hotel. The breakfast included option was very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

wonderful eating places. Subway next dooor

Posted May 10, 2017
Pros: staff.
Cons: There seems to be different types of studio rooms and this is not clearly specified
Location: Excellent restaurants all around. A big mall nearby.
Staff extremely friendly and helpful. Especially Timothy. The hotel can make grocery purchases for you and deliver to your room. No charge for the service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent clean hotel in middle of Montreal DT

Posted May 4, 2017
The residence inn was very comfortable and clean and well kept. Well worth its money because we had a full free breakfast in the mornings and access to amenities within our hotel room. A full working kitchen was extremely useful when needing to heat up food or make snacks for ourselves . The hotel provided all the dishes cutlery and pots and pans required if we ever needed to cook. The room and bathroom were very neat and inviting . Would highly recommend this hotel
Comment from Hotel Management
May 7, 2017 by Alexandra Riva - Guest Service Supervisor, Hotel Management
Dear Sneha, Thank you for sharing your comments with us from your recent stay. We are happy to read that you enjoyed your stay. You are correct in mentioning that are rooms have the hot and cold breakfast included in the morning and the rooms are fully equipped with a kitchen. Once more, thank you for your kind words and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic

Excellent downtown hotel

Posted Apr 29, 2017
Clean, modern and close to everything. The old Montreal is 10 minutes away by car or taxi, the metro is also close and it can take you to the most important places, the only little inconvenience is the drop-off/pick-up area, which is on the front of the hotel (the sidewalk), most of the time is full of parked cars so you may need to unload or load your luggages on the 2nd lane of the street and you should do it quick.
Comment from Hotel Management
May 7, 2017 by Alexandra Riva, Hotel Management
Dear Alexis, I would like to thank you for taking the time and sharing your comments with us. You are correct in mentioning our ideal location in the heart of downtown Montreal. We are surrounded by many restaurants, museums, shops and so much more. This can also come with some downsides as in the parking. As we do not have on-site parking, you are correct in mentioning that there is an unloading zone in front of the hotel. If you need help with your luggage we can always call someone to assist you. Once more thank you and we hope to welcome you back to our property! Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 18, 2017
The hotel was conveniently located downtown. The room had everything you need. The room was a nice size. There was a full size refrigerator in it. The bathroom was a good size. The breakfast has a variety of different options to eat from.
Comment from Hotel Management
Apr 20, 2017 by Dominique Zanetti, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our property. We are delighted to hear that we succeeded in providing you with a memorable experience, and look forward to welcoming you back to our property upon your next visit to our beautiful city. Warmest regards, Dominique Zanetti Guest Service Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from woodstock, vt

big city convenience at its best

Posted Apr 8, 2017
Pros: cleanliness, check in
Cons: the view
Location: shopping, close to the metro
Check in was great. My car is pretty high up so their alternate garage was recommended. It's cheaper if you're not looking to move the vehicle during your stay ($20/nite) and close by. The room was quiet and comfortable, well above the construction below. Didn't experience breakfast. The elevators were fairly quick despite being a tall hotel. Nice kitchenette area. Very nice and clean overall.
Comment from Hotel Management
Apr 17, 2017 by Dominique Zanetti, Hotel Management
Dear Matt T, Thank you for taking the time to review your recent stay at our property. I am please to read that you enjoyed your stay with us! As we are located in the downtown area, parking can indeed be a little harder with larger sized vehicles, I am glad our team was able to provide you with alternative options for your vehicle. Thank you for choosing the Residence Inn Montreal Downtown, we look forward to welcoming you back to our property very soon, and this time we also hope you have a moment to experience our complementary hot and cold buffet breakfast. Warmest regards, Dominique Zanetti Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Very centric and good breakfast.

Posted Mar 30, 2017
Very centric !! Awesome breakfast. 2nd stay in 10 months and loved it. Amazing lady in breakfast area knows 5 languages.
Comment from Hotel Management
Apr 17, 2017 by Dominique Zanetti , Hotel Management
Dear Danny, Thank you for taking the time to review your recent stay at our property. I am thrilled to hear that you enjoyed your time with us. Indeed Tania from the breakfast room is superb and will serve you in 5 different languages! With a smile on at 6 am, how else would one prefer to start their morning! Thank you for choosing the Residence Inn Montreal Downtown and we look forward to welcoming you back to our property soon! Warmest regards, Dominique Zanetti Guest service Supervisor