Ratings based on 1,088 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Fancy, simple and clean

Posted Jan 30, 2017 on Hotels
The room was just the right size, free wifi, big bathroom, nice shower, slippers and a bathrobe was a plus, very comfortable pillows
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dieppe, N.B.

Very nice hotel close to the Bell Center

Posted Jan 28, 2017
The staff is just amazing, will definitely go back to this Hotel..
Comment from Hotel Management
Jan 31, 2017 by Marc Pichot General Manger, Hotel Management
Bonjour, Thank you for reviewing your experience! Glad to hear that you enjoyed your stay! We will look forward to welcoming you again! Sincerely, Marc Pichot General Manger
5 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Close to Everything

Posted Jan 23, 2017
Pros: Location, food, bar, comfort of room, staff.
Cons: Saturday breakfast in bar service was slow, not enough staff.
Location: Perfect location in Montreal. Everything the city has to offer is nearby.
Luxurious breakfast in room, fabulous brunch at Le Renoir, luxury bathrooms and comfortable beds with nice linens. Smart TV, free WiFi, free newspaper (in lobby), pleasant staff, beautiful floral arrangements. Concierge was particularly helpful, showed me how to reboot my iPhone, knew where I could buy earphones at 9 p.m. on Saturday.
Comment from Hotel Management
Jan 26, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your recent visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Excellent, clean and modern environment. Friendly staff and nice location.
Comment from Hotel Management
Jan 17, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your last visit in Montreal. We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of the Sofitel Montreal Golden Mile team, thank you for taking the time to review your experience and we will all look forward to having you back again soon. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

One of the best hotels I have ever stayed at

Posted Jan 7, 2017
My husband and I came to Montreal with a few of our friends for NYE. The staff was so incredible, they worked with us to book restaurants, and helped planned our trip even before we got there. Everyone was so lovely and warm. Marc and William especially were amazing. Thank you for a memorable trip.
Comment from Hotel Management
Jan 17, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests. We are looking forward to welcoming you back to Sofitel Montreal. Sincerely, Marc Pichot General Manager
5 out of 5
by Eric

Best place to stay in downtown Montreal

Posted Jan 2, 2017 on Hotels
Super comfortable hotel staffed with extremely professional, nice and helpful people. A real jewel in downtown Montreal. I'll come back for sure.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your business trips to Montreal and for sharing additional details concerning your experience with us. It's with feedback like yours that we can improve our quality of service and I will make sure to share with my teams. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2016
Excellent location, friendly staff, very comfortable bed!
Comment from Hotel Management
Feb 16, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your business visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

We were very pleased with our stay.

Posted Dec 19, 2016 on Orbitz
Location: Great location - plenty of bars and restaurants nearby, two blocks to the Metro and the Underground malls.
We were very impressed with our first trip back to Montreal in 20 years. The Sofitel was excellent - very clean and comfortable, we loved our room and the bed was very comfortable. The staff were all very pleasant and helpful.
Comment from Hotel Management
Feb 16, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Montreal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marc Pichot General Manager
5 out of 5
by A verified traveler

I will be back!!!

Posted Dec 12, 2016 on Hotels
Everyone there was very nice & went out of their way to be helpful. I had an Uber driver who was lost & I didn't speak French, so the concierge not only spoke with him, he ran about a block away in the snow to find the driver and direct him to me! Unbelievable. The food in Renoir was excellent. The decor was so festive for Christmas. Lots of historic museums and buildings near by!