Ratings based on 1,099 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Great location and lovely hotel

Posted Jun 7, 2017
Pros: Helpful, professional staff in every role -- concierge, desk, housekeeping, bar, restaurant, valet parking, you name it!
Location: Restaurants, Musee des Beaux Arts, McGill University, Mount Royal, shopping, galleries
Everything was wonderful, truly-- (Get the breakfast with your room, it's fantastic!) -- Our king-bed room was a tiny bit snug but really other than not being very spacious, it was perfect in every way.
Comment from Hotel Management
Jun 14, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home and for sharing additional details concerning your our services as well as your experience at Sofitel Montreal. Take breakfast in room is always pleasant. It's with feedback like yours that we can improve our quality of service and I will make sure to share with my teams. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Labrador CAN

My stay was very good even if the weather was not.

Posted Jun 6, 2017
Pros: Restaurant was excellent
Cons: I don't see any
Location: Very good location
Everything was fine without exceptions, people very nice and very friendly.
Comment from Hotel Management
Jun 14, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour! Thank you for reviewing your experience! Glad to hear that you enjoyed your stay! We will look forward to welcoming you again soon! Sincerely, Marc Pichot General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in downtown area

Posted May 24, 2017
Enjoyed proximity to restaurants and some of the sites.
Comment from Hotel Management
May 31, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your last visit to Montreal and for giving us feedback on your stay. We look forward to welcoming you again in the future. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Central Montreal Hotel - Great Location!

Posted May 23, 2017
Pros: Location is key - Rooms were clean, beds were very comfortable and bathroom "rainfall" style shower was nice.
Cons: While we didn't have much time to enjoy amenities at the hotel, a 5 star property should have it's own pool onsite.
Location: Location is very good. It's an easy walk to all kinds of shopping and restaurants. A few blocks away from Montreal Art Museum.
Very easy check in and check out with friendly front desk staff. We were only there for one evening so didn't get a chance to use some of the amenities available. While our room was not spacious, it was laid out well enough to not feel small. Wish we had more time to enjoy this lovely hotel.
Comment from Hotel Management
May 24, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your visit to Montreal! We love to hear that you enjoyed our property and are always well taken care of by our Ambassadors! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great location

Posted May 10, 2017
The staff was very friendly and helpful. The location of this hotel is great near the Museum.
Comment from Hotel Management
May 10, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for taking the time to write a review following your stay with us. I am glad that you got to experience the high level of service our ambassadors deliver day after day. We appreciate your feedback and hope to welcome you back to the hotel very soon. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Sofitel Montreal

Posted May 3, 2017
Very pleased with the hotel. Good location for downtown Montreal
Comment from Hotel Management
May 4, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your recent visit to Montreal! We love to hear that you enjoyed the property and the location. We will look forward to welcoming you again! Sincerely, Marc Pichot General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location

Posted Apr 22, 2017
Modern and with a knowledgeable and friendly staff, and in a perfect location for shopping, fun and cultural destinations, Sofitel is a great choice at a great price. Always taxis at the ready too. One thing to be aware of is that the hotel pipes in its own "scent" - a trend in modern hotels. Luckily, it's only in the main/public areas, and not the rooms.
Comment from Hotel Management
Apr 24, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for reviewing your experience! Glad to hear that you enjoyed your stay, and the location of the Sofitel Montreal Golden Mile! We will look forward to welcoming you again! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Downtown Montreal Stay

Posted Apr 11, 2017
We have used the Sofitel Montreal on many occasions during our visits to the city It is close to many cultural activities, restaurants and shopping. Don't miss out on the excellent dining or just drinks at Renoir.
Comment from Hotel Management
Apr 12, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your last visit to Montreal. We are happy to hear your enjoyed our proprety and look forward to welcoming you again soon. Best regards, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Great hotel. Good food. Nice room. Great bed. Definitely recommend it.
Comment from Hotel Management
Mar 28, 2017 by Marc Pichot, General Manager, Hotel Management
Thank you for choosing us as your home away from home for your recent visit at the Sofitel Hotel and for sharing additional details concerning your our services as well as your experience at Sofitel Montreal.
1 out of 5
by A verified traveler

Construction

Posted Mar 25, 2017
The city is full of construction. The hotel is no exception. I couldn't rest as I wished.
Comment from Hotel Management
Mar 28, 2017 by Marc Pichot, General Manager , Hotel Management
Thank you so much for your feedback. I am sorry to hear that you were bothered by the construction taking place in the city. The city is currently performing maintenance on the street that is unfortunately out of our control. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve and provides a memorable experience to our valued and loyal guests such as yourself. Sincerely,