Ratings based on 1,083 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location

Posted Apr 22, 2017
Modern and with a knowledgeable and friendly staff, and in a perfect location for shopping, fun and cultural destinations, Sofitel is a great choice at a great price. Always taxis at the ready too. One thing to be aware of is that the hotel pipes in its own "scent" - a trend in modern hotels. Luckily, it's only in the main/public areas, and not the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Downtown Montreal Stay

Posted Apr 11, 2017
We have used the Sofitel Montreal on many occasions during our visits to the city It is close to many cultural activities, restaurants and shopping. Don't miss out on the excellent dining or just drinks at Renoir.
Comment from Hotel Management
Apr 12, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your last visit to Montreal. We are happy to hear your enjoyed our proprety and look forward to welcoming you again soon. Best regards, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Great hotel. Good food. Nice room. Great bed. Definitely recommend it.
Comment from Hotel Management
Mar 28, 2017 by Marc Pichot, General Manager, Hotel Management
Thank you for choosing us as your home away from home for your recent visit at the Sofitel Hotel and for sharing additional details concerning your our services as well as your experience at Sofitel Montreal.
1 out of 5
by A verified traveler

Construction

Posted Mar 25, 2017
The city is full of construction. The hotel is no exception. I couldn't rest as I wished.
Comment from Hotel Management
Mar 28, 2017 by Marc Pichot, General Manager , Hotel Management
Thank you so much for your feedback. I am sorry to hear that you were bothered by the construction taking place in the city. The city is currently performing maintenance on the street that is unfortunately out of our control. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve and provides a memorable experience to our valued and loyal guests such as yourself. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great hotel with great service

Posted Mar 5, 2017
Great hotel and service. Some of the rooms need updating but overall a very good hotel.
Comment from Hotel Management
Mar 8, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your recent visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Feb 27, 2017
Pros: Location, cleanliness & service
Cons: It is clearly a non smoking hotel and someone in a room close to me was smoking which in turned made my entire room smell of smoke.
Staff were very friendly, my room was small but comfortable.
Comment from Hotel Management
Mar 1, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, It is great to hear that you enjoyed your time with us and we have passed on your feedback to our team. We are sorry for the smell desagrement in your bedroom. We are a non smoking hotel, and try to do all we can to prevent this. Once again, we appreciate your sharing your concerns that we take very seriously, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dieppe, N.B.

Very nice hotel close to the Bell Center

Posted Jan 28, 2017
The staff is just amazing, will definitely go back to this Hotel..
Comment from Hotel Management
Jan 31, 2017 by Marc Pichot General Manger, Hotel Management
Bonjour, Thank you for reviewing your experience! Glad to hear that you enjoyed your stay! We will look forward to welcoming you again! Sincerely, Marc Pichot General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Close to Everything

Posted Jan 23, 2017
Pros: Location, food, bar, comfort of room, staff.
Cons: Saturday breakfast in bar service was slow, not enough staff.
Location: Perfect location in Montreal. Everything the city has to offer is nearby.
Luxurious breakfast in room, fabulous brunch at Le Renoir, luxury bathrooms and comfortable beds with nice linens. Smart TV, free WiFi, free newspaper (in lobby), pleasant staff, beautiful floral arrangements. Concierge was particularly helpful, showed me how to reboot my iPhone, knew where I could buy earphones at 9 p.m. on Saturday.
Comment from Hotel Management
Jan 26, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your recent visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Excellent, clean and modern environment. Friendly staff and nice location.
Comment from Hotel Management
Jan 17, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your last visit in Montreal. We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of the Sofitel Montreal Golden Mile team, thank you for taking the time to review your experience and we will all look forward to having you back again soon. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

One of the best hotels I have ever stayed at

Posted Jan 7, 2017
My husband and I came to Montreal with a few of our friends for NYE. The staff was so incredible, they worked with us to book restaurants, and helped planned our trip even before we got there. Everyone was so lovely and warm. Marc and William especially were amazing. Thank you for a memorable trip.
Comment from Hotel Management
Jan 17, 2017 by Marc Pichot General Manager, Hotel Management
Bonjour, Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests. We are looking forward to welcoming you back to Sofitel Montreal. Sincerely, Marc Pichot General Manager