Nice location close to everything
Posted Mar 1, 2017
Very nice hotel, but does not compare to other w hotels I have stayed. Also staff is very rude to English speaking customer's. I noticed they will go above and beyond for French speaking clients, but opposite can be said for English speaking clients. I was at the hotel bar with my wife, and we were ready to call it a night, but the waitress was no where to be found so we closed out at the bar. As we were leaving the waitress chased us down and screamed you didn't pay for your drinks, in front of the whole hotel lobby, when in fact we did pay! This was very embarrassing and unprofessional, once we told her we closed out at the bar she did not even apologize to us. This was just one of the many things that makes this hotel staff horrible and if I visit Montreal again, i will definitely not stay here again.