Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Wisconsin

Winner except for noise.

Posted Sep 20, 2016
Pros: The reception and breakfast room staff were very good. There was a pool and whirlpool (indoor and out). Nice temp in both whirlpools.
Cons: Parking was just adequate, and the indoor pools had a choking amount of chlorine in them. We only used the outdoor whirlpool.
Location: Black Canyon of the Gunnison Favorite restaurants were Camp Robbers, and The Stone House in Montrose. Went to Ridgeway, and Telluride.
The only reason that I'm rating this lower than a 5 is because of how noisy our suite was. We had the elevator shaft on two walls, the dining and staff laundry was beneath the sitting room and our bedroom. Of course, the elevator was running consistently with a dinging bell at each floor. The second floor maid service supply room was right outside of our suite door. The maids kept banging our door with the service door, and propping mops against our door. When I opened our door the mop nearly hit me. The dumpsters were immediately beneath our bedroom window, and were collected between 0630-0700 each weekday. Had the suite not been so nice I would have asked for a change of room. Our sleep was very interrupted since staff started going in and out of the laundry area with their carts around 0430-0500 daily. It was difficult to communicate with the maid staff because ours did not speak English, and I don't speak Spanish.
5 out of 5
by A verified traveler from Massachusetts

Clerk very helpful

Posted Aug 21, 2016
Pros: Cleanliness, roomy, staff, appearance from street.
Cons: All good.
Location: Gateway to mountains and Black Canyon.
Could not get closed-caption off tv. Clerk came up and used instruction sheet to remove the CC. She also called later and asked about our stay. Also the staff at complimentary breakfast was very nice, helpful and professional. The food was top rate.
5 out of 5
by A verified traveler

Great hotel

Posted Aug 20, 2016
Great hotel! Kids loved the pool. Great staff and rooms were clean and comfortable.
4 out of 5
by A verified traveler from Lynnwood, Washington

OK for a night

Posted Aug 19, 2016
Pros: na
Location: ackward location
nothing special. nothing special. nothing special. nothing special.
4 out of 5
by A verified traveler from Colo

Friendly staff; nice breakfast.

Posted Aug 18, 2016
Here for a confernce; nice hotel with friendly staff.
5 out of 5
by A verified traveler from Mesa

Great hotel. Excellent rooms and breakfast

Posted Aug 15, 2016
Room was ready even though we arrived early beds were very comfortable. Excellent breakfast.
4 out of 5
by A verified traveler from Reno,NV

Nice hotel close to black canyon

Posted Jul 24, 2016
Nice room, good breakfast, nice pool facility. Better hotel than most.
5 out of 5
by A verified traveler from Denver, CO

Great hotel!

Posted Jul 18, 2016
Clean and comfortable. Excellent breakfast. Brenda (breakfast room) is the best!
3 out of 5
by A verified traveler

Nice hotel

Posted Jul 9, 2016
Other than the dogs in the rooms around mine that barked at each other for around 6 hours one afternoon into the evening it was nice
3 out of 5
by A verified traveler from arizona

4th of july weekend: nice clean room - friendly

Posted Jul 6, 2016
Pros: location
Cons: carpet cleaner or hallway air-freshener
Location: shop - eat - bank - airport just minutes away
all was well and comfy but urine smells on all floors as you get off and on elevators