Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Massachusetts

Clerk very helpful

Posted Aug 21, 2016
Pros: Cleanliness, roomy, staff, appearance from street.
Cons: All good.
Location: Gateway to mountains and Black Canyon.
Could not get closed-caption off tv. Clerk came up and used instruction sheet to remove the CC. She also called later and asked about our stay. Also the staff at complimentary breakfast was very nice, helpful and professional. The food was top rate.
5 out of 5
by A verified traveler

Great hotel

Posted Aug 20, 2016
Great hotel! Kids loved the pool. Great staff and rooms were clean and comfortable.
4 out of 5
by A verified traveler from Lynnwood, Washington

OK for a night

Posted Aug 19, 2016
Pros: na
Location: ackward location
nothing special. nothing special. nothing special. nothing special.
4 out of 5
by A verified traveler from Colo

Friendly staff; nice breakfast.

Posted Aug 18, 2016
Here for a confernce; nice hotel with friendly staff.
5 out of 5
by A verified traveler from Mesa

Great hotel. Excellent rooms and breakfast

Posted Aug 15, 2016
Room was ready even though we arrived early beds were very comfortable. Excellent breakfast.
4 out of 5
by A verified traveler from Reno,NV

Nice hotel close to black canyon

Posted Jul 24, 2016
Nice room, good breakfast, nice pool facility. Better hotel than most.
5 out of 5
by A verified traveler from Denver, CO

Great hotel!

Posted Jul 18, 2016
Clean and comfortable. Excellent breakfast. Brenda (breakfast room) is the best!
3 out of 5
by A verified traveler

Nice hotel

Posted Jul 9, 2016
Other than the dogs in the rooms around mine that barked at each other for around 6 hours one afternoon into the evening it was nice
3 out of 5
by A verified traveler from arizona

4th of july weekend: nice clean room - friendly

Posted Jul 6, 2016
Pros: location
Cons: carpet cleaner or hallway air-freshener
Location: shop - eat - bank - airport just minutes away
all was well and comfy but urine smells on all floors as you get off and on elevators
3 out of 5
by A verified traveler from Denver CO

As good as expected, but wasn't the best.

Posted Jul 5, 2016
It is nicer than other hotels in the area, but it definitely had flaws. Location was fine, but getting into the parking lot is confusing and parking spots are pretty limited. The staff was great, but overall I didn't feel like they planned accordingly for a busy holiday weekend. We asked for towels on two different occasions, only to be told they didn't have any available. The room was adequate other than the A/C fan that was really loud when it turned off and the bad lighting in the room. Pillows were horrible, but I always bring my own when I can. Overall, I would probably stay there again because you are pretty limited for the area.