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Reviews of ibis Paris Porte d'Orléans

3 out of 5
ibis Paris Porte d'Orléans
33 Rue Barbes, Montrouge, Hauts-de-Seine

Reviews

7.4

Good

Rating 10 - Excellent. 158 out of 923 reviews" "
Rating 8 - Good. 433 out of 923 reviews" "
Rating 6 - Okay. 226 out of 923 reviews" "
Rating 4 - Poor. 76 out of 923 reviews" "
Rating 2 - Terrible. 30 out of 923 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mite

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from christelle on Dec 22, 2023
Un grand merci pour votre note!a bientotchristelle

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Paris Porte d'Orléans
Hotel is near the station Porte d'Orléans (15-20 walking distance) or by bus no. 125 to/from station & hotel. We stayed 6 nights at this hotel. It was great that housekeepers came to clean the room every day. But hotel does not provide kettle, water glass, instant coffee in the room. It is not convenient for the guests in the winter time. Instead, there is a water dispenser (cold water) in the lobby.
Stayed 6 nights in Oct 2023
Response from reception on Nov 9, 2023
dear customer,Thank you for your feedback.Our hotel is located 800meters from the metro, normally it is about 10/12 minutes walk.Indeed in ibis hotels there is no kettle in the rooms, however we have a hot drink machine available 24/7.thank you and good day

6/10 Okay

dan

It’s ok just for an overnight stay, the hotel seems saving too much without considering the convenience of the qustors. I mean there’s only one or two plug for battery charging, keeping it in a private corner. very inconvenient for more than one traveller.
Stayed 1 night in Sep 2023
Response from alix on Oct 10, 2023
Dear guest,Thank you for your precious remarks.They will help us improve our services.We hope to see you again soon,Regards

4/10 Poor

Zenaida

Traveled with family
Disliked: Property conditions & facilities
The shower head was broken and the room was so small including the beds. We felt so cramped being cramned in such a small room. The beds are like cots and there was no air conditioning.
Stayed 3 nights in Sep 2023
Response from alix on Sep 15, 2023
Dear guest,We apologize for these issue. Did you contact the reception? We are availaible 24/7 to find a solution at any problem.We hope to see you again soon.Regards

10/10 Excellent

Mirela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2023
Response from christelle on Aug 29, 2023
merci beaucoup!belle journéechristelle

8/10 Good

Karin

Stayed 1 night in Jul 2023
Response from alix on Aug 19, 2023
Cher client, merci pour cette belle note ! A bientôt

8/10 Good

Phillip

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from alix on Jul 26, 2023
Cher client, merci d'avoir pris le temps de laisser une belle note !Au plaisir de vous revoir prochainement,Cordialement

6/10 Okay

yorgis

Traveled with family
Liked: Cleanliness, staff & service
Everything was good except of the bed sizes, unstable shower water temperature and very poor air conditioner, nice staff
Stayed 4 nights in Jun 2023
Response from alix on Jun 26, 2023
Dear guest,Thank you for leaving a comment, and for your precious remarks.We hope to see you again soon,Kind regards

4/10 Poor

mohammed mazu

Stayed 3 nights in Mar 2023
Response from alix on May 10, 2023
Bonjour,Nous aurions aimé en savoir plus votre mécontentement, n'hésitez pas à nous contacter pour échanger.Cordialement

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2022
Response from alix on Oct 26, 2022
Thank you for your nice review !We hope to see you again soon

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dated
Place is very dated. Needs to be refurbished.
Stayed 2 nights in Sep 2022
Response from alix on Sep 13, 2022
Dear guest,We are sorry that your stay didn't meet your expectations.Some refurbishement will be done soon.Thank you.Kind regards

10/10 Excellent

Anab

Stayed 1 night in Aug 2022
Response from alix on Sep 8, 2022
Merci !A bientôt

10/10 Excellent

Karin

Stayed 1 night in Aug 2022
Response from reception on Aug 11, 2022
Merci beaucoup pour cette superbe note! Belle journée à vous christelle

6/10 Okay

Yolanda

Liked: Cleanliness, property conditions & facilities
It was clean. Its what you need if youre looking for a clean afforadable place to sleep. I didn't like that the cleaning people start knocking at your door on the day you check out basically demanding to know what time youre leaving. It also happened to other people that i travelled with.
Stayed 2 nights in Jul 2022
Response from AC on Jul 22, 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Annabel Assistant responsable hébergement

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from Réception on Jul 5, 2022
Cher client, merci pour cette superbe note ! A très bientôt !

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice stay to be close to a rental car pickup location nearby. Front desk staff was nice and the room was spacious (but I think we got an upgrade for being gold members). Not close to public transport, so wished we would have ubered to avoid a long walk.
Stayed 1 night in Jun 2022
Response from Réception on Jul 5, 2022
Dear guest, thanks a lot for this nice review ! We much appreciate it. See you soon !

4/10 Poor

April

Disliked: Staff & service, property conditions & facilities
Incorrect Advertising
I booked this hotel because the Hotels.com website said the rooms had air conditioning and a safe. The room were allocated did not have either. The hotel was in a very convenient hotel and was reasonable for the price BUT it was incorrectly advertised.
Stayed 4 nights in May 2022
Response from Réception on Jun 12, 2022
Thank you !

10/10 Excellent

Manuel

Stayed 1 night in Apr 2022
Response from Réception on Apr 18, 2022
Cher client, Merci pour cette superbe note, nous en sommes ravis ! A très bientôt,

6/10 Okay

Marcos Bruno

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2021
Response from alix on Mar 8, 2022
Dear Marcos, Thank you for leaving a review, we hope to see you again soon

4/10 Poor

Behrad

Disliked: Cleanliness, staff & service
Awful Experience! The staff at the concierge are not friendly at all. Very small and outdated rooms with no good air conditioning. Dirty pillows and blankets. The hotel doesn't even put a box of tissue in the room. No safety box or a small fridge. The reception's response to my complaints was "Visitors from the Unites States always complain about how small and tight our rooms are. All Paris hotels are old and small like this. You shouldn't expect a tissue in your room from a 3-star ibis hotel". If you want to have a pleasant stay, you'd better find another hotel.
Stayed 4 nights in Dec 2021

10/10 Excellent

ronald

Traveled with family
Stayed 6 nights in Dec 2021
Response from Réception on Jan 7, 2022
Dear Ronald, thank you for the nice review! We hope to see you again soon

6/10 Okay

Ahmed

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2021
Response from Réception on Jan 7, 2022
Thank you for leaving a review. See you soon

4/10 Poor

Alexandre

Business traveler
Disliked: Staff & service, property conditions & facilities
I have reserved two following period first of all they were not able top find my firts reservation under their system unable to give me a key for my full stay same for the local tax impossible to pay for all my stay one time staff at the reception were not really professionnal a shame
Stayed 1 night in Dec 2021

10/10 Excellent

Alba I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2021
Response from Christophe on Oct 23, 2021
Un grand merci !

8/10 Good

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Alix on Feb 24, 2020
merci et à bientôt !

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice hotel in a good neigbourhood. Early check-in option is very useful.
Stayed 1 night in Feb 2020
Response from Alix on Feb 24, 2020
merci et à bientôt !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020
Response from alix on Feb 24, 2020
Merci et à bientôt !

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area with few options to eat, but near Orly airport
Stayed 1 night in Nov 2019

6/10 Okay

Jonathan

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was very good the breakfast buffet was excellent but the only bad things was no AC in the rooms
Stayed 2 nights in Oct 2019
Response from aminata on Oct 25, 2019
Hello, Thank you for your compliments sorry for the air conditioning. It's a pleasure to see you again

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019
Response from aminata on Oct 27, 2019
Cher Client, Nous vous remercions d'avoir séjourné dans notre hôtel. Au plaisir de vous accueillir de nouveau . La réception

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Mid range experience from a mid range hotel
An average experience with some slow service. The staff at the desk seem to be over run with too many jobs so the service at the desk is on the slow side. The beds are ok to sleep in and reasonably new and the rooms are a good size for a big city.
Stayed 1 night in Oct 2019
Response from aminata on Oct 7, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

Juan

Traveled with family
Breakfast
Stayed 1 night in Sep 2019
Response from aminata on Sep 19, 2019
Bonjour, Merci pour votre retour. Au plaisir de vous accueillir de nouveau

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Barely any space in the room. Also no international plug or USB charger. They want you to pay €10 for a charger. Unbelievable ! Don't stay here !
Stayed 4 nights in Aug 2019
Response from Maude, Responsable Hébergement on Aug 20, 2019
Dear Guest, I regret to read your disapointment. Actually, you would not find any usb plug or free chargers availables in Ibis Hotel. Best regards

10/10 Excellent

Adebowale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
95 %
Amazing place, and nice staff
Stayed 1 night in Jul 2019
Response from ALIX on Aug 6, 2019
Dear guest, thank you for your positive review! It is a real pleasure to receive such compliments. See you soon !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from aminata on May 25, 2019
Bonjour, Merci pour votre note. Au plaisir de vous revoir

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from aminata on May 8, 2019
Bonjour, Merci pour votre note! Au plaisir de vous accueillir

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The atmosphere was friendly and comfortable. It was within walking distance of public transportation.
Stayed 2 nights in Mar 2019
Response from aminata on Apr 1, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aminata Chargée de qualité

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good condition and service.perfect taxi asoon I contact hotel receipt in 5 minutes I gate taxi. In all ways everything 💯 good
Stayed 3 nights in Mar 2019
Response from aminata on Apr 1, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aminata Chargée de qualité

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very friendly and clean
Stayed 2 nights in Jan 2019
Response from ALIX on Mar 6, 2019
Dea guest, thank you for your feedback, we hope to see you again soon

6/10 Okay

Dheepashri

Liked: Staff & service
The staff spoke English and were really friendly. Especially the guy in the bar was super enthusiastic!( special shout-out this guy- have no idea what his name was!) But overall the room was quite small( for three people) and was not completely clean. There were still remnants left in the bathroom. The windows didn’t provide complete isolation. So we felt quite chilly in the room at night. I would give it a 3/5.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pros: silence from outside cons: thin walls
Stayed 3 nights in Nov 2018

2/10 Terrible

Piyush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from reception on Oct 30, 2018
Cher client, merci pour votre retour et à bientôt!

8/10 Good

Steve, France

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location just outside the perripherique/beltway. so a bit cheaper than more central hotels. It's a good value for money though rather no frills and still has small rooms like hotel in the center.
Stayed 2 nights in Oct 2018
Response from Maude, Responsable Hébergement on Nov 3, 2018
Dear Guest, Thanks you for your reviews. We hope to welcome you again soon. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, will book again. Nice people, helpfull. And have good sense of customer service
Stayed 3 nights in Oct 2018
Response from Maude, Responsable Hébergement on Nov 3, 2018
Dear Guest, Many thanks for this nice reviews. Best regards

2/10 Terrible

Elsa

Liked: Cleanliness
Disliked: Staff & service
If you are planning to visit downtown Paris, do not stay at this hotel. If you are planning to go to the airport don’t stay at this hotel as the taxi ride was 70 euros. I wouldn’t be giving you these tips but the girl at the counter was the one telling me how much of a mistake Ibhad made by booking a room in this hotel. So, not very helpful staff; a very small room and nothing to see around the hotel.
Stayed 2 nights in Sep 2018
Response from Maude, Responsable Hébergement on Nov 3, 2018
Dear Madam, I regret than your stay would not a great time. Normaly, the ride from the Airport Orly cost 25€. And you acces to the center of Paris in 20 min by metro L4. I'm sorry if the location of our hotel would not as central as you wish. Best regard.

4/10 Poor

Denny

Disliked: Staff & service
Reception was very friendly, close to metro station, but bar staff and restaurant staff wasnt very helpful, we were not allowed to borrow cutlery from the the hotel, also you have to hassel to get hot water with the bar staff.
Stayed 4 nights in Sep 2018

6/10 Okay

Roger, london

Alright
It’s a good experience And the area is safe and nice.
Stayed 5 nights in Aug 2018
Response from Maude, Responsable Hébergement on Aug 19, 2018
Thanks