Ratings based on 275 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
PoorPosted Mar 20, 2018 on Hotels
Disappointing service and accommodation for what is paid. No free wifi
for Everyoneby A verified traveler from Gold Coast
Lovely hotel great locationPosted Mar 1, 2018
Great place to stay accommodates for everything to make your holiday perfect.
by A verified traveler
Weekend stayPosted Feb 25, 2018 on Hotels
What a great spot looking over the esplanade and ocean. Good condition but the decor isn’t exactly contemporary, not that it worried us
for Everyoneby A verified traveler from Peterborough UK
Very Nice Apartment Hotel with excellent viewsPosted Dec 19, 2017
Pros: Location and facilities.
Cons: A little more maintenance needed. Nothing out of use, but a few things were coming loose, etc.
Location: Excellent beach, surfing, walking, etc
This was a nice surprise. An apartment with good services. You park outside reception to book in, and then use the underground parking with a designated space for your apartment. The apartment was very smart and spacious, with a few things in the kitchen that needed a little maintenance. Everything else was very good and on the balcony there was an excellent view across the promenade, the beach and out to sea. The block had a swimming pool with some sunbeds. As the hotel is in the middle of the promenade with lots of places to eat, coffee shops, bars etc. There is a very good coffee shop, serving breakfast right by the entrance.
by A verified traveler from Sydney
Excellent position butPosted Dec 1, 2017
Excellent position and lots of room, but our room was a bit dirty. The lounge had a lot of sand on it and other bits, hadn't been cleaned for a while. I went and bought a bed sheet to cover it.
ok hotelPosted Oct 4, 2017 on Hotels
Location of apartment is very good close to everything you need cafes supermarket restaurants with the beach access across the road. Great ocean views. The room itself room 904 is quite dated and old. Couch was an old leather couch which is all cracked(has seen better days) Kitchen was good all you needed was there. The bathrooms need updating and were not very clean. Lots of soap scum around shower doors.(cleaners not doing their job correctly) Damp timber in main bathroom which gave the room a musty smell. The safe in room did not work either. Most def not a 4.5 star rating
Comment from Hotel Management
Oct 26, 2017
Dear Anna, Thank you for taking the time to post your review following your recent stay. We always appreciate receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations. We are working through the remaining apartment refurbishments, however I have addressed your concerns with my Maintenance team, and will resolve immediately. Warm regards, Tania Clarke Mantra Zanzibar
Posted Sep 10, 2017 on Hotels
for Everyoneby A verified traveler from Melbourne
Stayed for 5 nights. Located on the esplanade.Posted Aug 25, 2017 on Wotif
Very good location, nearby the beach & local attractions. Friendly helpful staff. Rooms have been recently refurbished but still somewhat dated.
for Everyoneby A verified traveler from Brisbane
Posted Aug 18, 2017 on Wotif
Loved the location of the hotel. Perfect for our family.
Perfect place to stayPosted Aug 9, 2017 on Hotels
Perfect location, great sea views, large and comfortable apartment. Staff very friendly and helpful Everything you would want