Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Portland

Nice hotel at the beach

Posted Jul 15, 2016
High cost to room quality ratio. For $300 a night for a standard room, doors were hard to close, entrance Door frame was loose, bathroom had little privacy and no fan, mattress was quite hard, and A/C was noisy. Other than that, the gourmet restaurant was outstanding and the beach amenities very nice
Comment from Hotel Management
Jul 15, 2016 by s. Oger, Hotel Management
Dear Guest, Thank you for your comment. We are happy to see that you enjoyed your stay at our Hotel. Rest assured that your comments will enable us to further improve our services and facilities. We hope to see you again one day. Sincerely, The Management
2 out of 5
by A verified traveler from Nashville, TN

Overrated

Posted Jul 2, 2016
We were so excited to stay at the Intercontinental Moorea for our honeymoon. We had done extensive research & ended up choosing the intercontinental over the Hilton based on reviews & location. When we arrived for our 3 night stay, we could immediately tell the hotel was tired. Not a big deal considering but that should have been our first warning sign. There are some places in the front that you can tell they've updated - the bar & restaurant area specifically - but other than that, it just feels tired. Cons: We had a regular room which was fine but severely outdated - mold on bathroom counter, rooms smell musty & no control of aircon temperature. Not sure how the bungalows are but would recommend a beach front vs over the water - they're much more private & right on the lagoon. We were extremely disappointed in the Polynesian dinner & dancing - $220 for horrible food, overpriced wine & zero service. Could have gone to the restaurant below, had edible food & still enjoyed the show. Don't waste your money on this - not worth it. We inquired about jet skis at their nautical shop & the gentlemen was marking up prices right in front of us! Not only was the exchange rate wrong but he tacked on an extra $50 just because - head elsewhere for reasonable & fair prices. Service just wasn't there. When paying this much money, we expected more & were unimpressed every time. Pros: The pool area is great & definitely take advantage of the free kayaking & paddle boarding - we saw 2
Comment from Hotel Management
Jul 5, 2016 by SO, Hotel Management
Dear Guests, Thank you for your feedback regarding your visit at our hotel. All comments, positives as negatives, are valuable for all our associates in order for us to continuously improve our quality in service. Rest assured that these issues will be looked into. We are sorry to see that some aspects of your stay did not meet your expectations and we hope that you nonetheless have brought home some pleasant memories of French Polynesia. Sincerely, The Management
3 out of 5
by A verified traveler

overwater bungalow was not a true overwater -

Posted May 17, 2016
the intercontinental advertise over water Bungalow's. a great percentage of their over water bungalows are on the land and jut out onto the lagoon! - hey are free standing bungalows but please before you pay for these check out the exact description. The food is very expensive to eat and drink here and the quality not great for their pool bar sandwiches over $30AUD for a sandwich.
Comment from Hotel Management
May 20, 2016 by S.Oger, Hotel Management
Dear Guest, I would like to thank you for your comment and for your stay in our Hotel. We are sorry to hear of the frustration experienced with respect to your bungalow. It is true that we have a different concept regarding our overwater bungalows as they are located on the edge of motus instead of along a pontoon. The reason for this is to preserve the natural environment of Moorea as well as encourage an authentic atmosphere through the property. The overwater bungalow is the same as presented in our photos, brochures and website. We hope that you will keep some beautiful memories of your visit to Moorea. Sincerely, The Management
5 out of 5
by A verified traveler

Posted Mar 22, 2016
great honeymoon spot! we loved every min of it! mooera is a pricy area so just be mindful of that.
Comment from Hotel Management
Mar 23, 2016 by S.Oger, Hotel Management
Dear Guests, Thank you for your beautiful comment. We are very happy to see that you enjoyed your stay at our Hotel. We sincerely hope to have the pleasure to welcome you back one day; Sincerely, The Management
4 out of 5
by A verified traveler from San Francisco, CA

would stay again

Posted Mar 3, 2016
Beautiful hotel with good access to the beach and lovely infinity pools. Would stay again. Only downside was how expensive the food was! But had a very relaxing experience regardless.
Comment from Hotel Management
Mar 4, 2016 by Sophie, Hotel Management
Dear Natalie, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management
3 out of 5
by zilan from LA

Posted Feb 29, 2016 on Hotels
酒店海滩环境优美,前台服务比较令人满意,但是房间很旧很不干净,叫服务员打扫卫生一直等了5个小时后才来匆匆换了一下毛巾就算打扫了,餐厅的食物样子难看又难吃,失败
5 out of 5
by harutaka

いいホテルだが遠い。

Posted Feb 2, 2016 on Hotels
満足できるホテルだが、空港も港も遠く4500フランのタクシー代がかかってしまう。 ホテルの問題ではないがタクシーも少ない。 部屋は南国なので仕方ないかもしれないが蟻が気になった。
Comment from Hotel Management
Apr 9, 2016 by General Manager, Hotel Management
この度は、インターコンチネンタルモーレアをご利用いただき、また、コメントをお寄せいただきましてありがとうございます。 今後のサービス改善の参考にさせて頂きます。貴重なご意見をありがとうございました。
3 out of 5
by A verified traveler from colorado

Many problems

Posted Jan 30, 2016
Mold, toilet running, slider door broken handle and can't secure, several lights burned out, store hours not obseved, only CNN in English. Several cd's only in french. Mosquitos bad. Not up to inter continental standards. Way over priced.
Comment from Hotel Management
Feb 2, 2016 by S.OGER, Hotel Management
Dear Guests, Thank you for your comment and for your visit to our beautiful island. We are sorry to see that some aspects of your stay did not meet your expectations and we have been forwarded your feedback at all Service; We hope that you have nonetheless brought home some pleasant memories of French Polynesia. Sincerely, The Management
4 out of 5
by A verified traveler

Forget your phone and relax

Posted Dec 28, 2015 on Hotels
Relaxing getaway hidden in the tropics
Comment from Hotel Management
Mar 5, 2016 by General Manager, Hotel Management
Dear Guests, Thank you very much for your kind words regarding your visit to the hotel and we are thrilled to see that you have taken back with you some wonderful memories. You sum it up perfectly: under the tropics! and what gives our property its’ unique atmosphere. We hope to have the pleasure to welcome you back to our small piece of paradise. Sincerely, The Management
4 out of 5
by A verified traveler from NYC

Good location

Posted Dec 23, 2015
Not practical to stay in the hotel in Moorea - it's much better to rent studio or appartment and have a small kitchen as everything is overpriced for no reason .