Phenomenal Over Water Bungalow Experience
Posted Jul 19, 2016
Our stay at the Sofitel Moorea Ia Ora was a perfect vacation. For the entire week we were there, the staff was incredibly friendly and helpful. The breakfast buffet was a phenomenal value to be included in the room, and after maybe the third day the staff recognized us, greeted us by name, and remembered that I would not want coffee but my wife would want tea.
The room was immaculate, with housekeeping and mini bar service making sure that all our needs were met several times a day. The lagoon featured incredible snorkeling right in among the bungalows, as the Sofitel participates in a coral protection program to preserve and encourage the growth of the coral reef in the lagoon. The dive shop on the resort rents underwater digital cameras, which you can provide your own SD card for. This was a wonderful addition to our trip, and we got some incredible pictures and videos of an octopus who lived between the two sets of bungalows, among other things. They also rent bikes that we a fun way to explore the island.
The concierge/guest services desk was very useful, and helped us book various excursions on the island while we were there. They were eager to answer questions, and honest about steering us away from excursions that might be disappointing. For example, we were there just before whale season. While a whale watching excursion was listed among the available options, Estrella let us know that it really wasn't a good time of year for it.
The food was always delicious.
Comment from Hotel Management
Jul 28, 2016 by Didier Lamoot, Hotel Management
We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.