The sofa bed mattress was falling though the springs and one bed the king bed had ridges and dips all over. Very uncomfortable. There also was a tournament for hockey I'm assuming and the kids were running up and down the stairs and hallways until well past 11. Not a great hotel.
Comment from Hotel Management
Feb 28, 2017 by Front Desk Supervisor, Hotel Management
We apologize for the quality of the beds, we are in the process of replacing the older beds in the hotel, but, unfortunately, it is a slow process. In regard to the children causing a disturbance in the halls, again we apologize, but there is little we can do outside of telling the kids to stop and telling the parents to better supervise their children, which more often than not goes unheeded. The only other action we could take in such a scenario would be to evict the guests that have unruly children, which would be neither practical, nor profitable. That being said, the behavior of other guests within the hotel really says nothing about the service of the hotel itself. I'm sure if you stay with us in the future you will have a much more enjoyable experience.