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Reviews of Stotfield Hotel

3 out of 5
Stotfield Hotel
Stotfield Road, Lossiemouth, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 356 reviews" "
Rating 8 - Good. 130 out of 356 reviews" "
Rating 6 - Okay. 81 out of 356 reviews" "
Rating 4 - Poor. 40 out of 356 reviews" "
Rating 2 - Terrible. 17 out of 356 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my family for a short stay and was very happy with the experience.
Stayed 2 nights in Feb 2024

8/10 Good

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, a very pleasant experience. All of the staff were friendly from the receptionists to the restaurant staff. Good choice menu in the restaurant with a meal deal option as well. Breakfast was included and delicious, meaning we had a nice start to our day. The property is in a great location if travelling to Lossiemouth with shops and food options walking distance. Would stay here again. Just two things let the property down slightly which could be improved for a better guest experience. First, the bathroom in our room was very dated, had a cracked sink, poorly done filler used for gaps and needs modernising to make it better for guests. Our shower bar partially fell off during our stay but was mentioned to a receptionist who made a note to rectify. Secondly, the car parking bays were a bit small and was a bit messy with large works vans taking up additional space and reducing the size of adjacent bays, meaning cars were poorly parked and very close together. Simply removing one bay and increasing the size of the reamaining bays may solve this
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from staff is first class they are always extremely willing to help in any way. Room is cleaned daily to a high standard. Breakfast is always good
Stayed 6 nights in Jan 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly and engaging staff.
Stayed 6 nights in Dec 2023

8/10 Good

Ian

Stayed 1 night in Dec 2023

6/10 Okay

Sam

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Shower could use some work
Stayed 3 nights in Sep 2023

6/10 Okay

Jessie

Traveled with partner
Our room had no outlook just a brick wall and the stairs was getting too much for me ,top floor for 80 year olds not on .room 228 .
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s proximity to what we wanted to do.
Stayed 3 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service
Nice hotel needs some parts refurbished
Room was clean and comfortable and modern. En-suite although clean needs refurbishment. Old grout on the tiles stained, shower difficult to regulate. General decor throughout hotel is tired. Staff were all pleasant and accommodating.
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Andy
Yeah it was ok, bathroom was abit tired could do with a wee facelift
Stayed 1 night in Sep 2023

8/10 Good

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight at Stotfield Lossiemouth
Nice overnight stay at Stotfield. Room with a Seaview . Should give these rooms a good makeover and you would get a premium price. Clean and Comfortable . Evening meal was very well presented and tasty. Breakfast good but best to use local butcher for sausages !!!! Staff were attentive and courteous . Would certainly stay again.
Tasty Steak and Veg pie
Great sunset from the dining room
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great views
Hotel was good, recption and evenings meal staff excellent breakfast was good but staff poor unfriendly and unhelpful. Room was ok bed comfortable bathroom dated and not very clean
Stayed 1 night in Aug 2023

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service, amenities
The reception area and downstairs lounge were pleasant but the bathroom in the room was in need of update and some attention
Stayed 3 nights in Aug 2023

10/10 Excellent

Mrs R M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel. A bit dated but clean, comfortable room Nice staff and delicious food
Stayed 1 night in Aug 2023

6/10 Okay

Marie-Christine

Traveled with family and small children
Liked: Staff & service
The condition of the place wasn't really good. No soap in our bedroom, the sink was broken and there was dust and mold around the bath. Many things were aboit to give up in the bathroom. The beds were comfortable enough. The location was really nice by the west beach and breakfast was good.
Stayed 1 night in Aug 2023

8/10 Good

Kirsty

Traveled with group
Liked: Cleanliness, staff & service
We stayed in the Stotfield for 5 nights. The staff were lovely and the breakfast was consistently good. When we arrived our room was clean and the sheets were good quality. The beds were comfortable and we slept well. There is a fabulous hot water system - you can fill a bath very quickly. There was not a lot of storage in the room, and we were unable to unpack. However, we did have a table and chairs and the TV was a smart TV with access to all the various players. There is free wifi in the hotel and we were able to stream through the TV without a problem. There is no security on the wifi though so that limited our use. Any contact we had with staff was positive. During our stay the bin was emptied and the bath mat and tea and coffee refreshed but there was no evidence of a lot of cleaning - but then we were pretty tidy. The hotel is in an old building so there is no lift but we were offered help to take our bags up the stairs. There is parking at the hotel but not enough for everyone, however, it wasn't a problem to park on nearby streets. We had a great sea view from our window, the hotel is in a beautiful spot. It is about 15 minutes walk to the main area for shops and restaurants. If you wanted to golf, the course is directly across the road.
Stayed 5 nights in Jul 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay perfect for what wee were there for. Freindly helpful staff. Food was very good
Stayed 1 night in Jul 2023

8/10 Good

Maureen

Stayed 3 nights in Jul 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely location and enjoyable stay.
We had a lovely stay. Our room was super-clean and spacious. Delicious dinner and breakfast, with personal choices catered for very helpfully. We loved our return visit to this location as it is in an excellent location to enjoy exploring great historic and heritage locations nearby, along with lovely countryside and coastline. Staff all welcoming and work hard to help every guest.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good room let down by the bathroom
Our room was very spacious and modern - no complaints at all, but the bathroom was dated and in need of upgrading, while the faciltites were clean there was mould on the tiles/corners/walls, the lino was ripped and dirty looking and the wallpaper was stained and coming off the walls. The staff were very friendly and helpful, nothing was any hassle and they were all happy to help. The food was always exceptional, never had a bad meal. Overall a good stay.
Stayed 3 nights in Jun 2023

4/10 Poor

Kimberley

Stayed 1 night in Jun 2023

8/10 Good

Brian S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned but nice hotel. Great staff Delicious food
Stayed 1 night in Jun 2023

4/10 Poor

Steve

Stayed 1 night in May 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Oliver

Stayed 1 night in Apr 2023

8/10 Good

CHRISTOPHER

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Vicky

Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect short stay . would definitely stay again
Stayed 3 nights in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Eden

Traveled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

6/10 Okay

DON

Traveled with partner
Disliked: Property conditions & facilities
The character of the building was very nice, but a little face lift would change the whole hotel
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful location but needs good lick of paint.
Beautiful building from the outside and it is in a prime location near the west beach. I had a double room with a sea view for my 3 day stay. The room was a nice size with 2 chairs and a table by the window. View was amazing. Unfortunately the wallpaper is coming away in places at the bottom of the wall and is painted in different shades where someone has touched up a spot in a different colour. The bed was very comfortable. The heating has a pipe that makes clanging noises every few minutes so luckily i had my ear plugs. The room has an onsuite bathroom which desperately needed updating. The sink had a big crack in it. The skirting boards were dirty and the extraction fan did not work which probably contributed to issue with walls and wallpaper. Breakfast was included, I only went down once and im glad. I was looking forward to fruit and yogurt but the fruit was literally 10 oranges. That's it. I had toast instead. They do provide cooked food but Im watching my weight so this was of no interest to me. I had dinner one night which is pricey but was lovely. Can't beat a bit of haddock from the North East coast! Overall, i enjoyed my stay but it's such a shame to see a lovely hotel not reach its full potential just for the sake of some TLC.
Stayed 3 nights in Feb 2023

8/10 Good

Gina

Liked: Cleanliness, staff & service, room comfort
The rooms are in need of upgrade. The dining area is a lovely bright room with a sea view. Breakfast was good. Staff all very attentive & helpful.
Stayed 1 night in Feb 2023
Response from Stotfield Hotel on Feb 15, 2023
Hi Gina, Many thanks for your review. We appreciate your feedback and will take it into account as we move forward with room renovations.

8/10 Good

Rupert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

L

Business traveler
Liked: Staff & service, room comfort
Not bad, just don't have a shower!
Breakfast was great, room was generally clean, staff very friendly, issue with shower as either burning hot (still have sore patch on back) or freezing cold, mould on the bottom of the shower and the toilet cistern leaked! Seems that single rooms are never as good as twin of double rooms!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Gary

Stayed 1 night in Oct 2022

10/10 Excellent

Gordon

Stayed 3 nights in Sep 2022

10/10 Excellent

Margret

Stayed 6 nights in Aug 2022

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice entrance and public areas. Bedroom and bathroom a little dated
Stayed 1 night in Aug 2022

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Stofield Hotel building and furnishings were tired and needed updating but the staff we friendly, efficient and helpful at all times. One star building with five star staff!
Stayed 2 nights in Aug 2022

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2022

8/10 Good

Bhavik

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the sea
Stayed 1 night in Aug 2022