Ratings based on 106 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 3, 2016
We stayed four nights at this hotel The reception staff were extremely help full. .our first evening we had meal in the restaurant , the service was very good and the food excellent. We then booked a table for our last evening ,which was our 54 wedding anniversary on the said evening there were only four other people in the restaurant,,our starter arrived and wasexcellent then it all went down hill. We had to wait a full 40 mins for our main course which turned up cold and serverly under cooked I sent my meal back only to have it return having been warmed up in a Micowave. We had ordered drinks. for which we are still waiting. A complete shambles which completely ruined our anniversary.. Their only content was we will remove a price of a drink from your bill, we are still awaiting the ( drink ). The car parking charges for this hotel are much to high 10 Euro,s per day.
5 out of 5
by Douglas from Cleish, Scotland

Best Western, Vannes, Brittany

Posted Jul 25, 2016 on Hotels
The Best Western, Vannes, is a very smart, stylish, modern little hotel (48 rooms). The actual hotel building looks is a bit dated from the outside but is much nicer inside. We had a family duplex room (2 adults, 2 children). The children had a modern twin bed room downstairs with toilet and upstairs was a large, modern, stylish, spacious double bedroom with balcony, tea/coffee, fridge and shower/with bath room. The hotel is 5 mins walk away from the centre of the historic town. There is no parking in the historic centre, so the location is ideal if you have a car. The hotel offers basement parking for 9 euros per night but there is a free car park within 100m of the hotel, so parking is easy. If you are looking for a charming, boutique hotel in the historic core of the town then this hotel is not for you. But if you want a modern, clean, stylish little hotel with easy parking as close to the town centre as it is possible to be with a car, then this is for you. The hotel has a small restaurant and bar. The staff had excellent English and were very friendly and helpful
4 out of 5
by A verified traveler

Posted Nov 13, 2015 on Hotels
Parking entrance is a bit tight if you have a bigger car, other than that it was pretty good.
4 out of 5
by Kenneth from Jersey

Pleasant stay in Vannes

Posted Sep 23, 2015 on Hotels
Hotel rooms were a little small but just about suited our stay of 3 nights. The staff were very friendly and helpful all speaking better English than our French. Parking on site is a bonus. This is my 3rd visit to this hotel and would stay again if our annual golf trip visits Vannes again in the future.
5 out of 5
by Elaine from Devon

Fantastic hotel and location

Posted Sep 20, 2015 on Hotels
Friendly staff who spoke good English. Secure car parking on site. Fantastic room, very comfortable. I could not find fault if I tried.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice modern hotel.

Posted Aug 1, 2015
Pros: Room with outside sitting area. Good catering. Roomy underground secure parking.
Cons: More English TV programmes
Location: Close to Old Town area.
Only two nights but very pleasant. Nice Old Town and harbour area. Good evening meals in hotel restaurant.
Comment from Hotel Management
Aug 8, 2015 by BEST WESTERN PLUS Centre Vannes****, Hotel Management
Dear Madam, Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, The reception
5 out of 5
by Andrew Brian from Ballyclare

Best western Vannes

Posted Jul 19, 2015 on Hotels
We stayed one night in this hotel in a superior room. It was duplex room with a bedroom downstairs and a further bedroom with bathroom and and a balcony upstairs! Great location and the staff were very helpful. Great breakfast selection. Definitely would stay here again
Comment from Hotel Management
Jul 27, 2015
Dear Andrew, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely,
4 out of 5
by Martin from dublin

Posted Jul 18, 2015 on Hotels
very comfortable,pleasant staff,great location
Comment from Hotel Management
Jul 27, 2015
Dear Martin, thank you for your comment, we really appreciate. Sincerely, the reception
3 out of 5
Recommended
for Everyone
by A verified traveler

Room disappointing

Posted Jun 20, 2015
Pros: Proximity
Cons: Customer service skills and accurate booking.
Location: Near to restaurants and shops.
This hotel was a good stopover venue on our way south. Our stay was spoiled by being given a 'disabled access' room despite paying in advance for a superior room. Checking in at 4pm we were told that they could only down grade us to give us a normal bathroom. The hotel was just not prepared to help us. Many guests booked in after us, so we must assume that Expedia guests are low priority.
5 out of 5
by David from Ashford

Excellent Hotel in Vannes

Posted May 24, 2015 on Hotels
Hotel was in a good position for the medieval old town and the marina. Hotel staff were very friendly,efficient and most of staff spoke English. Hotel was very comfortable and the food was of a very high quality as was the service. Overall an excellent hotel for an overnight stay or as we did for six days.