Property amenity

Reviews of Sherwood Motel

2 out of 5
Sherwood Motel
318 W Main St, Havelock, NC

Reviews

6.2
Rating 10 - Excellent. 50 out of 351 reviews" "
Rating 8 - Good. 92 out of 351 reviews" "
Rating 6 - Okay. 100 out of 351 reviews" "
Rating 4 - Poor. 42 out of 351 reviews" "
Rating 2 - Terrible. 67 out of 351 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hameen

Business traveler
Liked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Lily

Stayed 1 night in Sep 2023

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
I told told the owner how disgusting the room was and he got very rude. Gunk all in the shower with dead bugs, boogers and bodily fluids on the sink, what looked like poop stains on the towels. I touched nothing and slept after much use of Lysol. The owner said I’m poor and he can get million dollar properties and that poor people don’t deserve anything else. The property has been reported to the health department. Smoke detector was covered in plastic wrap and didn’t work either.
Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
There was Rat droppings under the Bed. I did not stay there. I went to another hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Jeannie

Traveled with partner
Disliked: Amenities, property conditions & facilities
I book a room and when i got there it wasn't available and i got a message saying i couldnt get a refund even though they didnt provide the room i asked for.
Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Carol

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Won't be back.
The smell of moth balls was so strong. The a/c smelled like mold so i turned it off and slept with a mask on all night. No shampoo offered. Carpet filthy. Bed was comfortable, sheets were clean, shower was great, lots of hot water.
Stayed 1 night in Oct 2023

4/10 Poor

Katrina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Required a $20 cash deposit at check in. Luckily I had some cash. No coffee maker or hair dryer in room. Only one small towel, a small bar of soap and half a roll of toilet paper. Was not clean. Hand prints ant streaks on mirrors. Could see daylight coming in around the door. Shower curtain was falling. Towel rack was broken. This is an old facility but I expected it to at least be clean and equipped with the accommodations listed. Front desk did give an hair dryer. They probably would have given towels and toilet tissue but I was too tired to keep making trips to front office. Decided to wait and use the shower at our next destination. Slept well, got my deposit back and hit the road.
Stayed 1 night in Sep 2023

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t stay again, was scared to go to sleep
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything about this property.
Stayed 2 nights in Aug 2023

8/10 Good

Douglas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 3 nights in Jul 2023

2/10 Terrible

William

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t even stay. When my family and I pulled up we felt unsafe and pulled off.
Stayed 2 nights in Jun 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Jerri, Jacksonville

Stayed 2 nights in Mar 2023

2/10 Terrible

Theresa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run do not book this place unless you want to pay
Sign in parking lot letting you know not to leave anything in your car it will be broken into. Sign in lobby gives you 5 minutes to change your mind about staying there, she showed us a room, dirty, bathroom had fecal matter in toilet so that would be a no, I do not want to stay, only to find out I still have to pay because I booked through hotels.com
Stayed 1 night in Mar 2023

8/10 Good

Lynne

Stayed 1 night in Sep 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever to stay
This place is just out right bad not a good place the rooms are. Or what’s is on the website pictures ran down hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,check in was easy quiet and pleasant.
Stayed 1 night in Aug 2022

2/10 Terrible

Stephen

Stayed 1 night in Jul 2022

8/10 Good

Martha L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Comfortable room atmosphere!!!
Stayed 1 night in Jul 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Cameron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Honest opinion
Unsanitary conditions throughout property. Melancholy staff and questionable safety conditions around property. Very disappointing.
Stayed 1 night in Jun 2022

6/10 Okay

Calvin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price for this motel was high for the condition of the property. Parts of the room were not clean, but the bedsheets seemed to be.
Stayed 1 night in May 2022

2/10 Terrible

Brendan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cig burns in comforter, room smells, linens were not changed. cant expect much from a place like this but it was still extremely disappointing so i slept in the car
Stayed 1 night in May 2022

8/10 Good

Fenner

Stayed 1 night in May 2022

4/10 Poor

Fenner

Traveled with partner
Disliked: Cleanliness, amenities
The refrigerator smelled rotten, you could smell immediately upon entering the room,i dare not open it.
Stayed 1 night in Apr 2022

8/10 Good

Whitley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Wyatt

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
rooms were simple, which was fine for the price
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to base and beach.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
It was convenient for our trip. Some stuff did not work in our room. They don’t want to let you get Coffee at 4:00AM. Which was upsetting since it is near the Beach and people do get up early and go fishing or watch the sunrise. All in all it was a good 👍 place to stay.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible room smells bathroom door hard to close and once got door closed won’t open hole in bath tub walkway and staircase have trash and broken glass everywhere
Stayed 1 night in Jul 2021

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
It is anold motel and just to be udated and renovated, otherthan that the front office staff are very nice and accomodating.
Stayed 6 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hole in the ceiling, the sheets and blankets were stained, had to brush crumbs off the bed before laying down, the tub had some kind of yellow plaster patching a large hole in it, the room smelled like mold, the lady that checked us in was rude and seemed angry to be bothered, there was only enough toilet paper for one trip to the bathroom. All i can think of at the moment
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in town and easy to get to restaurants and back and forth to Morehead and New Bern.
Stayed 2 nights in Jul 2021
Response from Sherwood Team on Jul 8, 2021
Thank you so much for taking time to provide a review of your recent stay with us. We strive to ensure our guests are comfortable and I agree we are very conveniently located. We hope to see you soon if you return to the area!

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Was happy to get reasonably priced lodging within 20 miles of where I wanted to be (Morehead City, which was very expensive because of a Marlin Tournament). Staff and check in was pleasant. Room decent, overall feel of the place was a little run down, but that doesn't bother me as much as it may some.
Stayed 1 night in Jun 2021
Response from Sherwood Team on Jun 24, 2021
Thank you for letting us know about your recent stay, we are an older property, but we do everything we can to ensure our guest stays are comfortable and safe at a reasonable price. We hope you stay with us in the future.

2/10 Terrible

Edile

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Sherwood Team on Jun 24, 2021
Thank you for taking time to complete the on-line survey, we take guests reviews very seriously and will investigate your issues. We always look for ways to improve the guest experience.

2/10 Terrible

Dena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches reside in every room
We rented 2 rooms for 3 nights. First room they put us in had cockroaches crawling all over the dresser. That should have been our cue to leave. The next morning we woke up and there were cockroaches all over our stuff and bed! We ended up packing all our things and leaving. They said I could have a refund for the nights we didn’t stay but said we had to go through hotels.com to get it which ended up a lie and now won’t answer my calls for my refund. So not only did we have to pay for rooms we didn’t stay in, we had to spend money to rent a whole other place.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2021
Response from Sherwood Team on Jul 2, 2021
Thank you for taking time to let us know how we are doing! We take all reviews very seriously and review them to see what we can do to improve. Please consider us again when coming back to the Havelock area

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Jun 2021
Response from Sherwood Team on Jun 8, 2021
Thank you for taking time to let us all know how we are doing. We take our reviews seriously and it appears as if we were able to make your stay enjoyable. We hope visit us again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was clean and spacious. No shampoo though
Stayed 2 nights in May 2021
Response from Sherwood Team on Jun 8, 2021
Thank you for taking time to complete the survey to let us know how we are doing. We are looking into the shampoo issue to ensure it does not happen again. We were happy to see you enjoyed your stay and look forward to having you with us again.

4/10 Poor

Victor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The sheets on our bed were dirty. I can understand it is an older location and could leave a lot to be desired. BUT dirty sheets. Nah, I will never make that mistake again.
Stayed 1 night in May 2021
Response from Sherwood Team on Jun 16, 2021
Thank you for taking time to complete the on-line survey. We take our guest reviews seriously, and will research what happened as our standards require all sheets to be clean.

4/10 Poor

Tammy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021