Ratings based on 139 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hill top cottage

Posted Dec 27, 2016
Incredible hill top cottage like rooms with great views of the city. Most rooms have working fire places that add greatly to the ambiance of your over all space. Food and cervice are incredible.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great city view

Posted Dec 19, 2016
So great that we are going back soon to Karelia and we are staying at the same hotel and same room
Comment from Hotel Management
Dec 21, 2016 by Ana, Hotel Management
We are looking forward to have you back again staying in you same room, please do not hesitate to make any request for your stay. Ana
5 out of 5
Recommended
for Couples
by A verified traveler

A Hotel that you will remember

Posted Dec 13, 2016
Pros: The room, the food, decoration
Cons: The Spa didn't have a working steam bath..
Location: The location is what you expect of a hotel like this a bit away from all.
Our room 122, was large, with an amazing view, patio, fireplace, private are of livingroom and quiet... the restaurant, spa, parking and all of the installations are very nice. Every corner of the hotel is decorated very Mexican, which owesome taste. This is a hotel I will keep going..
Comment from Hotel Management
Dec 21, 2016 by Ana, Hotel Management
Thank you for taking the time to write your comments, hope to see you again soon, Ana
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Incredibly beautiful resort hotel

Posted Nov 22, 2016
Pros: It is sooo relaxing.
Cons: Nothing: don't change anything
Location: Morelia was founded 500 years ago and there is a lot of things to see and do.
This is not a hotel where each room is like the next. This is a resort with each room like a little villa. Our had an ample balcony with 2 chairs and table overlooking Morelia: beautiful views day or night. The room had a fireplace with 2 armchairs and a table, a desk with chair, a huge bathroom that included a bidet, a very large king bed, large closet and 2 cabinets with drawers for clothes: ample! The meals were outstanding, made fresh not microwaved. The wine list, desert list, drinks, were wonderful. And all this for about 1/2 the cost paid in the US. Free wifi throughout. What a dream place! And the spa, out of this world!
Comment from Hotel Management
Dec 21, 2016 by Ana, Hotel Management
Thank you Mr. William for you wonderful comment, it encourages to be better, we hope to see you soon. Best regards, Ana
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2016
Nice hotel with view of the city. Great staff and excellent food at the restaurant.
Comment from Hotel Management
Dec 21, 2016 by Ana, Hotel Management
Thank you for your comment, is a wonderful gift for us. Ana
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2016
Needs some renovation. Some rooms have no Air Conditioner, however the service is great and the view from the room is stunning !!!
4 out of 5
by A verified traveler

Lovely romantic getaway

Posted Oct 7, 2016 on Hotels
Lovely two nights. Restaurant at the hotel had excellant food and views. The hotel itself is a beautifully restored colonial home with many private "bungalows".
4 out of 5
by Jose Moises from Dallas

Excellent

Posted Jul 29, 2016 on Hotels
Is good
5 out of 5
Recommended
for Everyone
by A verified traveler from King City

Morelia

Posted Jul 23, 2016
The view of Morelia is spectacular from the different patios and pool. I was fortunate to stay in the Master.Suite and I have a perfect view from my room and personal patio.
Comment from Hotel Management
Dec 21, 2016 by Ana, Hotel Management
Mr. Norman, thanks for your wonderful comment, Looking forward to have the opportunity to have back again, Ana
5 out of 5
Recommended
for Everyone
by A verified traveler from Tangancicuaro, Mich

Posted Jul 19, 2016
Pros: Everything
Cons: I can't think of anything.
The front desk staff are exceptional... all charming, all very professional, excellent English spoken for those of us who are Spanishly challenged.