Outdoor pool, open 9 AM to 6:00 PM, pool umbrellas, sun loungers
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Reviews of Hotel Boutique Casa Fernanda - Adults only

4 out of 5
Hotel Boutique Casa Fernanda - Adults only
Niño Artillero #20, Barrio de San José, Tepoztlán, MOR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 153 out of 210 reviews" "
Rating 8 - Good. 33 out of 210 reviews" "
Rating 6 - Okay. 14 out of 210 reviews" "
Rating 4 - Poor. 4 out of 210 reviews" "
Rating 2 - Terrible. 6 out of 210 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Charlie

Stayed 4 nights in Jan 2024
Response from Angel Quiroz - Concierge on Apr 2, 2024
Nos llena de alegría saber que tú visita en Casa Fernanda fue de lo más agradable. Te esperamos muy pronto!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff; lovely room; good food
Stayed 2 nights in Dec 2023
Response from Angel Quiroz - Concierge on Mar 15, 2024
Were so happy you enojoyed your stay with us!Thank you so much for your comments.See you soon!

10/10 Excellent

ERIC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service !
Stayed 2 nights in Feb 2024
Response from Concierge on Feb 24, 2024
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

8/10 Good

Ros

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Concierge on Feb 8, 2024
Nos llena de alegría saber que tú visita en Casa Fernanda fue de lo más agradable. Te esperamos muy pronto!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jan 2024
Response from Concierge on Jan 20, 2024
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

8/10 Good

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean and confortable, easy to walk around and the pool was heathed.
Stayed 1 night in Dec 2023
Response from Angel Q. - Concierge on Dec 19, 2023
We are glad to know that you enjoyed our facilities, please feel free to visit us again when you wish,Kind regards

10/10 Excellent

Annette

Stayed 3 nights in Oct 2023
Response from Concierge on Oct 29, 2023
Nos llena de alegría saber que tú visita en Casa Fernanda fue de lo más agradable. Te esperamos muy pronto!

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great experience. Amazing restaurant
Stayed 1 night in Sep 2023
Response from Angel Quiroz Concierge on Sep 28, 2023
Nos llena de alegría saber que tú visita en Casa Fernanda fue de lo más agradable. Te esperamos muy pronto!

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend a stay at Casa Fernanda. The experience will exceed your expectations. They do a great job to personalize your stay, which includes allowing you to choose your room aromas & coffee or by allowing room service. The pool area is an oasis and as you walk to the restaurant, you can smell sweet guava from a remarkable tree on their property. The entire property is thoughtful and tasteful. The food at the restaurant was wonderful and the rooms make you feel like you are walking into a Parachute ad. I have nothing bad to say, though would have enjoyed a bar fridge =)
Stayed 2 nights in Jul 2023
Response from Jacqueline on Aug 2, 2023
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

8/10 Good

Ibeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the fact that we were able to recharge our Tesla vehicle at the facilities.
Stayed 2 nights in Jul 2023
Response from ibeth on Aug 2, 2023
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

10/10 Excellent

Claudia, Mexico City

Traveled with partner
Amazing !
Stayed 1 night in May 2023
Response from Casa Fernanda on May 30, 2023
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

10/10 Excellent

Axel

Stayed 1 night in Mar 2023
Response from Hotel Boutique Casa Fernanda on May 6, 2023
Nos llena de alegría saber que tú visita en Casa Fernanda fue de lo más agradable. Te esperamos muy pronto!

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very courteous and professional. The rooms are always very clean and grounds are well maintained. The restaurant is outstanding.

10/10 Excellent

Armando

Stayed 1 night in Dec 2022

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great choice for travelling in Tepoztlán. BTW the restaurant La Veladora is really impressive.
Stayed 4 nights in Nov 2022
Response from Mr. yang on Nov 27, 2022
Tus comentarios son muy importantes para nosotros. Queremos agradecerte por tú visita y esperando tú Experiencia en Casa Fernanda haya sido de lo más agradable. Gracias por parte de toda la Casa, hasta pronto!

10/10 Excellent

Abraham

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay in a beautiful pueblito. Highly recommended.
Stayed 1 night in Sep 2022
Response from Hotel Boutique Casa Fernanda on Sep 13, 2022
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

8/10 Good

Pablo

Stayed 1 night in Aug 2022

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and courteous staff at boutique hotel
Professional service throughout. Nice restaurant but I found it limited in terms of variety of plates to order but otherwise good food. Spa services were available and some rooms had a jacuzzi for an additional price for a master room. Again, very courteous and professional staff that were always willing to help out. I would stay there again.
Stayed 2 nights in Jul 2022
Response from Hotel Boutique Casa Fernanda on Sep 4, 2022
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were utterly charmed by this property. So beautifully and tastefully done - being here was a joy and felt luxurious from start to finish. Will be back!
Stayed 3 nights in May 2022
Response from Anne on Jun 21, 2022
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

10/10 Excellent

JUAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing for adults
This is a very nice and relaxing place. Friendly staff, comfortable rooms with balcony, adults only with spa service. The aromatherapy in the room really makes a difference. Excellent Wi-Fi. Beautiful pool and gardens. LGBT + friendly. Cleanliness is a priority in this hotel. Good coffee and pastry. Good value!
Stayed 3 nights in May 2022
Response from Juan on Jun 21, 2022
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to center, convent, market and restaurants. Very cozy and loved the way you can choose your room aromatherapy scent. The staff was very responsive to all our requests. Pool was super clean and nice warm water! excellent breakfast included. this is my second time I stay in this hotel and I will not be my last :)
Stayed 1 night in Jan 2022
Response from Carlos on Jan 29, 2022
Your opinion is really important to us, thank you for your comments. We care for you to give you a good and relaxing experience at Casa. We wish to have you back soon, gracias hasta pronto!

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room and bathroom are spacious. The SPA is really good, and any service includes the hydrotherapy which is sauna, steam room with aloe cream, shower with hot and cold jets, cold rain shower, pool with various jets, and a tank with cold water. The hotel is very relaxing if you want to detox from the city craziness.
Stayed 1 night in Jan 2022
Response from Expedia on Jan 29, 2022
Your opinion is really important to us, thank you for your comments. We care for you to give you a good and relaxing experience at Casa. We wish to have you back soon, gracias hasta pronto!

10/10 Excellent

Alan

Stayed 2 nights in Dec 2021
Response from Hotel Boutique Casa Fernanda on Sep 4, 2022
Gracias por tú puntuación. Hasta pronto!

10/10 Excellent

Mercedes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I’ve ever stayed.
Amazing place. Must stay. Clean, attentive customer service, selecting room and lotion smell, salt water pool, robe, and fresh delicious breakfast. The view was to die. Walkable to Centro. Very Zen.
Room
Balcony
View from my room
Around the hotel
Stayed 1 night in Sep 2021
Response from Hotel Boutique Casa Fernanda on Sep 4, 2022
Thank you for your comments, we are glad to know that your visit to Casa Fernanda was most pleasant, we hope to see you again. Hasta pronto!

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect oasis!
Every detail of this cute hotel is well-planned and thought out. The rooms are large and comfortable. The bathroom is like a spa. The restaurant has an incredible dinner and the included continental breakfast is delicious and fresh. We will be back for sure!
Stayed 1 night in Jun 2021
Response from Hotel Boutique Casa Fernanda on Jul 3, 2021
Thank you very much for your comments and recommendations with other travelers, we are excited to know that you enjoy every detail that we prepare for you, we hope you visit us soon

10/10 Excellent

TEODORO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER HOTEL EN GENERAL, TODO EXCELENTE
Stayed 1 night in May 2021
Response from HOTEL BOUTQUE CASA FERNANDA on May 22, 2021
Muchas gracias por sus comentarios, nos emociona saber que se lo paso de lo mejor. Esperamos nos visite muy pronto.

10/10 Excellent

MELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from HOTEL BOUTIQUE CASA FERNANDA on Apr 18, 2021
Muchas gracias por su calificación y por su visita. Esperamos verle muy pronto.

10/10 Excellent

Fer, CDMX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio increible, el personal muy atento. Un poco lento el servicio en alberca y solo eramos dos personas. Pero de ahí en fuera la comida deliciosa, los cuartos increibles y muy limpios. La cama muy cómoda. Definitivamente regresaría.
Stayed 2 nights in Nov 2020
Response from Hotel Boutique Casa Fernanda on Jan 19, 2021
Gracias por su visita, apreciamos muchos sus comentarios, que bueno que pudo disfrutar de la propuesta gastronómica y que se haya sentido segura en Casa Fernanda.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for hotel
Great hotel, friendly staff, and very relaxing spa
Stayed 2 nights in Nov 2020
Response from Hotel Boutique Casa Fernanda on Nov 7, 2020
Your comments is very important to us! Thank you for your visit

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Casa Fernanda on Mar 22, 2020
Muchas gracias por su calificación!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Casa Fernanda on Dec 10, 2019
Gracias por su visita a Casa Fernanda, es un placer haberle recibido y esperamos hayan disfrutado su estancia y los servicios con los que contamos. Esperamos su próxima visita. Saludos.

8/10 Good

romelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best spa in the area
Stayed 1 night in Jun 2019
Response from Casa Fernanda on Jun 27, 2019
Thank you for your visit to Casa Fernanda, we appreciate your comment and have enjoy Toci Spa that has the best treatments. We hope you can visit us in the future to delight the experience of Casa Fernanda.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible and delicious beyond expectations
It looked nice on the website, but we were amazed by the experience. We found more than expected; location, accommodation, food, service, costs. Recommended 100%, definitely we will return!
Stayed 1 night in Jun 2019
Response from Casa Fernanda on Jun 17, 2019
Thank you very much for your visit. We are glad and thankful because you live Casa Fernanda's experience and enjoy this magnificent space dedicate for your comfort and relax in every sense. We hope you can visit us again in the future. Regards.

10/10 Excellent

Shar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Casa Fernanda on Aug 1, 2019
Muchas gracias por elegir Casa Fernanda. Esperamos que su visita haya sido especial y disfrutado de momentos de confort y descanso. Esperamos nos visiten pronto. Saludos.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two days of near perfection
This is that place you’ll probably always remember. Quality staff, great food, thoughtful amenities, great spa and quiet.
Stayed 2 nights in Apr 2019
Response from Casa Fernanda on Apr 20, 2019
Thank you very much for your comment. We really want that at Casa Fernanda you have excellent days and comfort. Your comments are very important to us to improve in every service and details to take care. Please do not hesitate to visit us again to live great moments at Casa Fernanda.

10/10 Excellent

Alejo, Montevideo, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOVELY PEACEFULL PLACE
GREAT LOVELY PEACEFULL PLACE, second time and will return. RESTAURANT ONLY OUTDOORS, COLD, THEY PROVIDE BLANKETS. great food and service.
Stayed 2 nights in Jan 2019
Response from Casa Fernanda on Feb 5, 2019
Thank you very much for your comments we work every day for your comfort and relax time, we hope to have your visit soon at this house, Casa Fernanda.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with great food and spa
Amazing hotel - great restaurant, spa, and pool, too.
Stayed 1 night in Jan 2019
Response from Casa Fernanda on Jan 23, 2019
Dear Jessica, such a pleasure that you enjoy your visit in our house. In Casa Fernanda we work every day to offer you the best service and products for your rest and comfort. Please do not hesitate to visit us in the future, be welcome to this your home, Casa Fernanda.

10/10 Excellent

Ryan

The best place to stay in Tepoztlan
Amazing hotel. Have visited Tepoztlan many times and this is the best place to stay. Very clean, well maintained, beautiful property with friendly staff, and great food. A must stay. Will be back.
Stayed 1 night in Aug 2018
Response from Janett Alejo on Aug 30, 2018
Thank you very much for your comments, we hope again this your home.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Equipo Casa Fernanda on Feb 25, 2020
Muchas gracias por sus calificación!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean property, incredibly kind and attentive staff. Took my breath away.
Stayed 2 nights in Aug 2018
Response from Janett Alejo on Aug 30, 2018
Thank you very much for your comments, we hope again this your home.

10/10 Excellent

Jorge, Asturias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic Hotel in Tepoztlán
The hotel is well Locatel, rooms are very confortable, the warm pool is great and the food is excellent.
Stayed 1 night in Jan 2018
Response from Casa Fernanda on Feb 10, 2018
Thanks you for comments! We are glad to know that you enjoy your stay! Best regards

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed, comfortable and great location
very comfortable and excellent location. Very close to the center but also in a quiet street. Great view and amazing amenities (you can pick the scent of the room aromatherapy and the one of the amenities)
Stayed 1 night in Jan 2018
Response from Casa Fernanda on Feb 10, 2018
Dear Claudia! Thank you four you comments! Aromatherapy is designed for your rest! We hope to see you very soon. Best regards!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect getaway
Beautiful and romantic retreat with fantastic amenities
Stayed 1 night in Dec 2017
Response from Casa Fernanda on Feb 10, 2018
Thank you four your comments! Casa Fernanda is designed four you to enjoy with your partner! We hope you will visit us very soon ! Regards

6/10 Okay

Elias, brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities
weekends nightmare
There were loud music the entire night , apparently is every weekend, not able to sleep at all. It is not a resting place
Stayed 1 night in Nov 2017
Response from Equipo Casa Fernanda on Feb 25, 2020
Muchas gracias por sus comentarios, tomaremos muy en cuenta su opiniòn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tepo
Beautiful hotel with wonderful staff. Rooms were comfortable and clean, front desk & housekeeping staff were excellent. Service in restaurant was a bit slow but everyone was very friendly.
Stayed 4 nights in Sep 2017
Response from Equipo Casa Fernanda on Feb 25, 2020
Muchas gracias por sus comentarios!

8/10 Good

david, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, relaxing hotel in magic Tepoztlan
Great subdued boutique hotel for a nice escape. Hotel has a spa and the entire stay is about natural inmersion. restaurant is innovative and modern. Very nice relaxing experience.
Stayed 2 nights in Jul 2017
Response from Equipo Casa Fernanda on Feb 25, 2020
Muchas gracias por sus comentarios!

10/10 Excellent

Benjamin, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel! We enjoyed everything about our stay. I would recommend to the hotel owners to clean the pool.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant modern hotel. Light and bright. Great shower and amenities. Excellent small restaurant. Nice pool and gardens. A bit of a walk, slightly strenuous, to el zocalo.