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Get an overview of this hotelFamily-friendly Cuernavaca hotel in Jiutepec with full-service spa


This family-friendly Cuernavaca hotel is located near the airport, within 3 mi (5 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, Palace of Cortes Museum and Robert Brady Museum. Galerias Cuernavaca Mall and Tabachines Golf Club are also within 3 mi (5 km).

Hotel Features

Along with a full-service spa, this hotel has a water park and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 51 individually furnished rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include furnished lanais, private yards, and LCD TVs. Bathrooms are shared.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel & Spa Hacienda de Cortes features a water park and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 15 square feet (1 square meters) include a conference center. This Beaux Arts hotel also offers a health club, a sauna, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours), an area shuttle, and a shopping center shuttle. Complimentary valet parking is available on site.

Hotel & Spa Hacienda de Cortes has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Beach towels 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Conference center 
  • Conference space size (feet) - 15 
  • Conference space size (meters) - 1 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free valet parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • One meeting room 
  • Outdoor pool 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Shopping on site 
  • Spa treatment room(s) 
  • Terrace 
  • Total number of rooms - 51 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Water park 
  • Wedding services 
  • Year Built 1570 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pool  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

  • Air conditioning 
  • Bathtub or shower 
  • Cable TV service 
  • Ceiling fan 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Furnished lanai 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Individually furnished 
  • iPod docking station 
  • Iron/ironing board (on request) 
  • Jetted bathtub 
  • LCD TV 
  • Minibar 
  • Phone 
  • Room service (limited hours) 
  • Shared bathroom with sink in room 
  • Slippers 
  • Turndown service 
  • Yard 

Where to Eat

Buffet breakfasts are available for a surcharge between 8 AM and 1 PM on weekends.

LA CASONA - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

A health club and a water park are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

SPA HACIENDA DE CORTES has 4 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16 
  • Number of treatment rooms 4 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 175 and MXN 220 for adults, MXN 130 and MXN 145 for children (approximately)
  • Late check-out fee: MXN 1175.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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