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Get an overview of this hotelFamily-friendly hotel with full-service spa and water park

Location

This family-friendly Cuernavaca hotel is located near the airport, within 3 mi (5 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, Palace of Cortes Museum and Robert Brady Museum. Galerias Cuernavaca Mall and Tabachines Golf Club are also within 3 mi (5 km).

Hotel Features

Along with a full-service spa, this hotel has a water park and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 51 individually furnished rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include furnished lanais, private yards, and LCD TVs. Bathrooms are shared.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel & Spa Hacienda de Cortes features a water park and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 15 square feet (1 square meters) include a conference center. This Beaux Arts hotel also offers a health club, a sauna, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Complimentary valet parking is available on site.

Hotel & Spa Hacienda de Cortes has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 51 
  • Number of floors - 5 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Designated smoking areas (fines apply) 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Pool umbrellas 
  • Water park 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Pool sun loungers 
  • Beach towels 
  • Train station pickup (surcharge) 
  • Conference space size (meters) - 1 
  • Year Built 1570 
  • Area shuttle (surcharge) 
  • Conference space size (feet) - 15 
  • Conference center 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Furnished lanai 
  • Ceiling fan 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Jetted bathtub 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Shared bathroom with sink in room 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • iPod docking station 
  • Room service (limited hours) 
  • Individually furnished 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Yard 

Where to Eat

Buffet breakfasts are available for a surcharge between 8 AM and 1 PM on weekends.

LA CASONA - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

A health club and a water park are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

SPA HACIENDA DE CORTES has 4 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16 
  • Number of treatment rooms 4 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 175 and MXN 220 for adults, MXN 130 and MXN 145 for children (approximately)
  • Late check-out fee: MXN 1175.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda de Cortes
  • Hacienda de Cortes Cuernavaca
  • Hotel Hacienda de Cortes
  • Hotel Hacienda de Cortes Cuernavaca

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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