Great hotel and food, but watch out for extra fees
Posted Jan 8, 2015 on Hotels
We thought the hotel was lovely. The pool is a little small (compared to others in Cuernavaca) but a great temperature. The food was delicious, particularly the weekend brunch. It is a little hard to get food service when you are at the pool (there are no dedicated waiters for the pool area), and the waiter we had was a little snarky. But the biggest complaint I have is that the hotel charged MASSIVE additional fees for having 2 adults and 2 small children in our room. I didn´t realize this when I booked the room on Hotels.com (my bad), but I found it totally unreasonable and, frankly, felt robbed.