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Reviews of Euro Suites Hotel

3 out of 5
Euro Suites Hotel
501 Chestnut Ridge Rd, Morgantown, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1031 reviews" "
Rating 8 - Good. 254 out of 1031 reviews" "
Rating 6 - Okay. 54 out of 1031 reviews" "
Rating 4 - Poor. 28 out of 1031 reviews" "
Rating 2 - Terrible. 20 out of 1031 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip, Lumberton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lobby is very nice. Air conditioning is not working, shower rod was broken but functional. Clean property, good value.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The driveway is difficult to get into because the traffic in front of the hotel is often VERY BUSY and people block the driveway while in line for the traffic light. Our room (107) has several problems. One of the assist bars in the tub is falling off and essentially not usable. Plus 3 of the outlets in the room(s) were dead.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room
Stayed 1 night in Apr 2024

6/10 Okay

Anne, Lincoln University

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was clean but the thermostat was broken and it was unbearably hot! We had a hard time sleeping since it was so hot in the room. I felt like I was sleeping with a heating pad under my sheets.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Property conditions & facilities
We came to Morgantown on a college visit. The hotel was very nice.
Stayed 1 night in Apr 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities
Needs some updating in the rooms. Staff are great. Good price. Loved the location to the hospital.
Stayed 1 night in Apr 2024

6/10 Okay

Alan

Business traveler, Traveled with partner
Drain's in sinks did not drain, toilet flushed very slow, just an average hotel
Stayed 1 night in Apr 2024

6/10 Okay

Kenneth, Baton Rouge

Liked: Staff & service
It was adequate for one night. Front desk staff was very nice. Room needed updating - - leaky bathroom faucet, ripped carpet, stained sofa, noisy AC and saggy mattress on the bed.
Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always a wonderful choice for us; it's our favorite in Morgantown. Our room was VERY warm last night though; it was uncomfortable for the most part. This won't deter us from staying there again though.
Stayed 1 night in Apr 2024

4/10 Poor

Rebecah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The only way rooms are going downhill. Curtains in our room were shredded and they apparently decided not to replace them. Been staying here for 8 years and the rooms have gone down hill. They did do a beautiful renovation of the lobby a year or so ago.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mistakenly forgot t lock my car (it was in the first handicapped spot) and I had $700 in cash and 2 checkbooks stolen. Not a good way to start a vacation. And I did not discover the loss until I arrived at my destination.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the layout of the room. The desk and snack area are separated by a door from bedroom.
Stayed 1 night in Apr 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Jamie's warm greeting at reception. What a lovely person!
Stayed 1 night in Mar 2024

10/10 Excellent

Divine Grace

Traveled with family
Liked: Cleanliness, amenities
Outstanding customer service 👍 Clean room Breakfast is two thumbs up 👍👍
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. It was clean and did not have a smell to it. It’s an older building but you could tell they have really tried to keep it repaired and up to date. They were willing to accommodate a late check out which we didn’t need. Breakfast included waffles, muffins and premade breakfast sandwiches along with yogurt and fruit etc. We would definitely stay there again if we come back to the area. They have 2 pieces of furniture in the hotel that I thought were beautiful. Two tree stumps taken out when building it were converted into tables. A really nice touch.
Stayed 2 nights in Mar 2024

6/10 Okay

Miriam

Stayed 1 night in Mar 2024

8/10 Good

Natalie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and the lounge area was classy but the breakfast needed some work . I got there at 7:30 am 1 muffin left , green bananas, soggy fruit bowl , and hard bagels
Stayed 1 night in Mar 2024

10/10 Excellent

Tina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would definitely come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

8/10 Good

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basically clean, has separate sitting room with Tv, Breakfast was convenient Close to Hospital.
Stayed 1 night in Mar 2024

10/10 Excellent

Mosi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, awesome and clean room. Just like My husband I like it. The bed was king of hard, I would suggest more pillows to make up for it.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deanna

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay. The place was clean and nice. Staff was friendly
Stayed 1 night in Mar 2024

8/10 Good

Cara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful, comfortable stay. The suites were perfect to accommodate a small family. Breakfast was perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul, Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at desk. Helpful and knowledgeable.
Stayed 1 night in Mar 2024

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness
Hotel was decent but walls are thin and staff was noisy first thing in the morning. Breakfast was adequate and location is convenient to everything WVU
Stayed 2 nights in Mar 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing very clean we will back
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Liked: Staff & service
Na
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 1 night in Mar 2024

10/10 Excellent

Nikolaos, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, courteous service.
Stayed 1 night in Feb 2024

8/10 Good

Rick

Traveled with family
Liked: Staff & service
Good location to hospitals & restaurants
Stayed 1 night in Feb 2024

4/10 Poor

Aykut

Stayed 3 nights in Feb 2024

10/10 Excellent

Larry, Burgettstown

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and seating area was beautiful - very appealing. The breakfast was good and the staff all the staff were delightful. Our room was very clean and had everything we needed. The couch was in need of a cleaning and the walls were in need of repair. Those were the two things I noticed the minute I walked in. I would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reasonable price. Good complimentary breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Becton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Bar and breakfast are very nice touches.
Stayed 1 night in Feb 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not able to check me into the hotel room until after 5pm due to the room not having been cleaned. As a result, I was late for the event for which I had traveled into town. I requested a rate adjustment while checking out, and the desk agent told me that yes that was possible, but that I would need to go through Expedia. Guess what- Expedia wasn't able to process this either.
Stayed 1 night in Feb 2024

10/10 Excellent

Marchelle

Traveled with family
Very clean and check in desk was great
Stayed 1 night in Jan 2024

8/10 Good

Lonny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water temperature in the showers fluctuates wildly
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Rooms are hot no control of heat or air
Stayed 1 night in Jan 2024

8/10 Good

Lonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed place to stay due to hospital visit
Was great
Stayed 1 night in Jan 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Jenny

Business traveler, Traveled with family
Liked: Amenities
This property is convenient to WVU and WVU Medical Centers. There are dining options within walking distance and a bowling alley. My only complaint was the condition of the walkways and parking lot when it snowed.
Stayed 2 nights in Jan 2024

10/10 Excellent

David, Charleston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well appointed.
Stayed 1 night in Jan 2024

8/10 Good

James F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024