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Reviews of Morgantown Marriott at Waterfront Place

3.5 out of 5
Morgantown Marriott at Waterfront Place
2 Waterfront Pl, Morgantown, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations the only drawback here is the parking garage is very inconveniently located and an extremely far walk, it’s like a journey anytime you need to get to your car and you get charged a parking fee. I won’t stay here again because of that inconvenience other than that it was great
Stayed 1 night in Apr 2024

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live this property and it’s location . It’s clean and modern . We especially love the restaurant and bar adjacent to the lobby . My only negative is that I don’t believe they should charge their patrons for the parking . If you put your hotel in a location that does not have room for parking , then parking in garage should be complimentary.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Front desk only had one employee working and he seemed to be overwhelmed at times
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was super helpful and all around great!
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Jenni

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Shannon

Stayed 1 night in Jan 2024

2/10 Terrible

Erin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No access to jacuzzi. 30 plus of kids in it. Overcharge on my booking by $100 for "incentives."

10/10 Excellent

kathleen

Traveled with family
Liked: Amenities
A nice hotel in a good location close to downtown Morgantown. Our room was a nice size, clean and comfortable beds.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were A1
Stayed 1 night in Jan 2024

8/10 Good

Phyllis

Stayed 1 night in Jan 2024

4/10 Poor

April

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Isadore, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying was very pleased
Stayed 1 night in Dec 2023

10/10 Excellent

Mort

Stayed 1 night in Dec 2023

10/10 Excellent

Alyssa

Stayed 1 night in Dec 2023

8/10 Good

jay m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed here for the first time for our daughter's WVU graduation. Very nice room. Loved that we got daily maid service. Enjoyed the on site restaurant. Enjoyed the workout room. Loved the walking path being right there. Reason we can't give it 5 stars: pool was really dirty. We also don't like the barn door type doors for the bathroom and lack of a safe in the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
If was a quick stay - but the hotel was nice and staff even better.
Stayed 1 night in Dec 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Alanna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always an excellent stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

AiMee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Morgantown!
Stayed 1 night in Nov 2023

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
Stayed 1 night in Nov 2023

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is super
Perfect spot, great bar and restaurant and a quick walk down the paved river trail you are at several other restaurants and bars
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so clean and comfortable! Staff was amazing and super friendly. Will definitely stay again!
Stayed 1 night in Nov 2023

6/10 Okay

stacy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed in nice hotels and not so nice hotels... the mattress was awful, the sheets were worn out and not comfortable. The shower leaked and the AC unit in the room was loud.
Stayed 1 night in Nov 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Carlson’s

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite hotel in Morgantown. Stay there every year.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms! Best hotel experience to date.
Stayed 1 night in Oct 2023

10/10 Excellent

Mohamad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Candice

Stayed 1 night in Oct 2023

8/10 Good

Ian

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. Clean, spacious room. Very comfortable beds. Great bar area with fantastic service and a good vibe. Walked to dinner down the path along the river. Lots of great dining/bar options. I will stay here whenever I’m in Morgantown if possible!
Stayed 1 night in Oct 2023

4/10 Poor

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked a room that wasn’t available and instead of sleeping on a king we have two full beds.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great experience with my daughter
Stayed 1 night in Oct 2023

2/10 Terrible

Eric, Seattle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold, unhelpful staff, terrible service. When arriving in the room I found mold all over the shower. I asked the front desk to please clean the shower so that I could use it (I'm not in college, I didn't bring flip flops) they said they would ask housekeeping to do so. Housekeeping not only did not clean the bathroom, they did not make the bed, they did not take away used glasses and replace them with fresh ones. I complained each day that there was mold and it needed to be fixed or that I needed a different room and the answer was always the same "I'm sorry for that, let us see if we can fix it" which they never did. I am beyond disappointed in this hotel chain and their lack of general standards for cleanliness. I would never stay at this location again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice property. Quiet You do have to pay for parking in their garage.
Stayed 1 night in Oct 2023

8/10 Good

Puskar

Business traveler
Stayed 2 nights in Sep 2023