Ratings based on 110 Verified Reviews

3.8 out of 5
73% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by Adam

Posted Jan 9, 2017 on Hotels
Very bad. We had to evacuate because of a water leak and stay out for a few hours. So we were not able to use the pool and there was no breakfast in the morning
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice hotel. Convenient location

Posted Sep 26, 2016
The hotel staff were extremely nice and helpful. The entire staff, from housekeeping to the front desk personnel, really seemed to enjoy working there. There were plenty of breakfast options and it was quiet.
4 out of 5
by A verified traveler from Chelsea, MA

Nice Hotel in Moriarty

Posted Sep 5, 2016 on Hotels
I booked three rooms for a weekend stay (family event). Desk staff were very friendly and accommodating. Rooms were generally quiet with some hallway noise. Bed was soft and comfortable. I don't typically stay at this brand of hotel but I would definitely stay here again.
4 out of 5
by A verified traveler

RUSTY BATHROOM

Posted Aug 4, 2016
Cons: YOUR ABOVE QUESTIONNAIRE!!!! ONE OF YOUR BREAKFAST STAFF::: NOT FRIENDLY AT ALL, RUDE AND NOT JUST WITH ONE PERSON, WITH EVERYONE....
Location: MORIARITY, NM AND NOTHING TO DO PERIOD. BUT WE WERE THERE FOR A FUNERAL ANYWAYS. NOT LIKE WE WERE LOOKING FOR SOMETHING TO DO
I HAVE GOT TO SAY OTHER THAN THE BATHROOM, EVERYTHING WAS NICE. NOW THE BATHROOM: I DON'T LIKE TO WASH UP IN A SINK FULL OF RUST AND CRACKED!!! IT LOOKED TERRIBLE. ALSO YOU CAN TELL THE SHOWER HAD NOT BEEN CLEANED..... TELL YOUR HOUSEKEEPING DEPARTMENT TO CLEAN THE SHOWER HEAD AND THE FAUCETS..... THEY DID NOT LOOK LIKE THEY HAD BEEN CLEANED..... THEY SHOULD BE CLEAN AND SHINY!!!!! COULD NOT DO ANYTHING WITH THE ABOVE RATING----HOW CAN WE RATE IF YOU CAN'T DO ANYTHING WITH IT??? IT FINALLY WORKED, BUT NOT UNTIL I WAS EXITING
Comment from Hotel Management
Aug 23, 2016 by Laurel Bowie, General Manager, Hotel Management
I apologize that you were not able to stay in one of our newly renovated rooms during your stay here. We have since finished the second floor and the majority of the first floor. I always encourage guests to let us know of any problems during their stay so we can make the appropriate remedies. We are more than happy to make things right.
5 out of 5
by Linh from Weslaco tx

Posted Jun 22, 2016 on Hotels
The service and staff were great. After a long day on the road it was nice to be greeted with a smile and a polite and professional manor, being as I got in so late and all I wanted was something to eat and to sleep the clerk was able to help me get food delivered to my room by the time I got out the shower. Thanks for taking care of me
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
I am so happy that you had a pleasant stay with us. We try very hard to make our guests happy. Thank you for staying with us. Sincerely, Laurel Bowie General Manager
3 out of 5
by A verified traveler

Posted Jun 17, 2016 on Hotels
Not bad but the shower didn't drain very well.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
I hope you enjoyed your stay with us. I know it is difficult to stay with a hotel during renovations and I apologize if you were not able to stay in one of our newly completed rooms. Please never hesitate to let us know during your stay if we can remedy anything that you need. We are more than happy to. Laurel Bowie General Manager
2 out of 5
by Donald from Gilbert, AZ

Locked Out

Posted Jun 5, 2016 on Hotels
Wanted a stay with a pool, which is assured; however, the entry to the pooled was locked and was told once that was fixed they would call us; however, they did not!
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
I apologize for the door. We have since replaced the locking mechanism and make the pool easier to access. I always encourage your feedback so I can make the appropriate changes to our property. Thank you! Laurel Bowie General Manager
4 out of 5
by A verified traveler

Posted May 5, 2016 on Hotels
Staff was helpful and friendly. Room was spotless, bed was very comfortable. The room in my opinion was very dated and over priced for the area.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
I am happy to report that we have renovated the hotel and our rooms are all brand new! We heard you and gutted our rooms and completely overhauled every inch. I appreciate your input very much. I hope you'll be back our way and can see the improvements. Thank you again. Laurel Bowie General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NM

comfortably ,clean with friendly staff .

Posted Apr 28, 2016
Pros: I like the cleanliness and the professionalism of the staff.
Cons: there is need to provide security for visitors cars.
Location: The location is ok and there are nearby stores and gas station.
I was received in a friendly manner ,room was clean and neat. basic necessities where available . breakfast was ok.
Comment from Hotel Management
Aug 26, 2016 by Laurel Bowie, General Manager, Hotel Management
Thank you so much for staying with us. While we do not have a regular staff member for vehicle security, we heard you and teamed up with local law enforcement to make sure that our property is regularly checked on. We have not had an incidences before or after your comments but I wanted to let you know that we decided it couldn't hurt right! Thank you again. Laurel Bowie General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from missouri

Great rest

Posted Apr 14, 2016
The room was spacious and the breakfast was good.
Comment from Hotel Management
Aug 23, 2016 by Laurel Bowie, General Manager, Hotel Management
I'm so glad you had a pleasant stay. We are newly renovated so I hope if you are ever back this way, you'll stop in and say hello and check us out! Laurel Bowie General Manager