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Reviews of Nashera Hotel

3.5 out of 5
Nashera Hotel
Boma Road, Liti Area, Morogoro

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 45 reviews" "
Rating 8 - Good. 20 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

3.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, property conditions & facilities
Lovely facility, staff, and location. Too bad there ere very few local options on the restaurant menu.
Stayed 3 nights in Jun 2023
Response from XO on Jul 4, 2023
Thank you for your review. We will take your feedback and try to make available a variety of meals suitable for all. Should you ever visit again please ask the chef for local delicacies that may not be listed on the menu

8/10 Good

MAKOTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful garden and mountain view
I like Sashara hotel best among Morogoro state because of looking at a beautiful wide garden and mountain scenery from the room windows. Room is wider than normal hotel. You can choose garden a view room or a mountain view room.
Stayed 1 night in Nov 2022

2/10 Terrible

Aneth

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are too expensive for the quality of the property and the services offered. The hotel is located in a nice and safe neighborhood - jogging and walking friendly. However, the staff need to be trained to serve customers better. We booked a twin room and were told the hotel was fully booked upon arrival. They suggested moving us to a different hotel that was a third of their room prices but they didn't want to give back the balance. It took 3 hours to come to the sensible solution - thanks to the property manager who walked in and found us going back and forth with the reception staff. Things just started off on a bad foot and we wished we canceled our stay and moved to another hotel. I left knowing that I would not be coming to this property again unless they change their prices to reflect the substandard quality and service that a customer should expect.
Stayed 5 nights in Mar 2022

6/10 Okay

Benjamin

Stayed 3 nights in Dec 2021

8/10 Good

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nashera is a great place to stay!
This is not my first time to stay at Nashera, and in fact I came back because of my past experience. I was not disappointed. the staff are attentive, the food is good, and the rooms are comfortable and spacious.
Stayed 3 nights in Oct 2020

6/10 Okay

Shadicka

Stayed 2 nights in Jun 2020

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Truly beautiful hotel with accommodating staff
Stayed 3 nights in Jul 2019
Response from lilly on Jul 22, 2019
Dear Lucas thank you for your comment hope you visit again soon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morogo Gem
Welcoming, beautiful setting. Clean comfortable rooms with awesome views & showers. :) Delicious breakfast. Perfect stay - thank you.
Stayed 1 night in Jun 2019
Response from reservation on Jun 21, 2019
Thank you for the compliment , hope you visit again

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Best in town
Best hotel in town. My room had a balcony and a great view of the mountains. The hotel is a large corporate-type hotel well run but not great.
Stayed 1 night in Jun 2019
Response from reservation on Jun 21, 2019
dear Guest thank you for feedback, please share with us the challenges you faced

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from reas on Jun 21, 2019
thanks

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from lillian on Apr 20, 2019
Dear Guest thank you for the feedback. we expecting you to visit again

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Room service is paid in extra No good place to chill outside near the pool, no value for money
Stayed 2 nights in Jan 2019
Response from Lillian on Apr 30, 2019
Dear Guest thank you for the feedback, please share with us what went wrong that we can improve. reaching customer requirements is important to us . hope you visit again thanks

10/10 Excellent

George, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place to stay in Morogoro, Tanzania
I have stayed at this hotel for weeks at a time over 5 years while in Morogoro on business and give it my highest recommendation. The rooms are large, comfortable mattress, great A/C, good internet and reliable backup diesel electric generator (most important). The staff is very accommodating and friendly, and we became friends over time. The kitchen puts out good food, never any gastro issues in all my stays, and the beer is cold! This is the only practical place to stay in Morogoro. Beautiful grounds and views of the Uluguru mountains. Ask for room with odd number to face the mountains and away from the pool side where on weekends music can keep you awake till late.
Stayed 7 nights in Dec 2018
Response from Lilllian on Apr 6, 2019
dear Valued guest thank you for the feedback your warmly welcome again at Nashera Hotels

8/10 Good

O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, decent rooms, quiet, good restaurant and bar. It's a bit old, but it's probably the best hotel around.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaspointed
No comments, just disappointed
Stayed 1 night in Aug 2018

10/10 Excellent

Bridgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
This is the best hotel in town. The service is good, and it is in a great location. All the rooms are extremely spacious.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Morogoro's No.1
This is the best stay option in Morogoro town. It is a value for money on offer, though parts of it need some upgrade, but overall comfortable stay.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hassanali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & omfortable
excellant

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price!
I was pleasantly surprised by the Nashera Hotel. For the price, the rooms were fantastic and very clean! The location is amazing, and it's a perfect escape for those traveling on business like myself.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, in a quite neighbourhood! The staff are great and generally a pleasant place for a business traveller or on holiday.

10/10 Excellent

George, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing mountainside retreat
Stayed 2 weeks on business, ate exclusively at the hotel. A varied menu, well prepared.

10/10 Excellent

Hans, Linköping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super place in Morogoro
Great place.

8/10 Good

Sue, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, modern hotel
Morogoro is not a huge tourist destination, so I was pleasantly surprised by the hotel. It has large comfortable rooms, a nice pool, and the food is dependable and tasty. There are older hotels with more character in this city, but Nashera Hotel is comparable to comfortable American hotels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

monique, ottawa, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel out of the city centre in a quiet area.
The hotel is located away from the city centre and well maintained. The rooms are spacious, clean and the view of the mountains is wonderful. Had a medical issue that required immediate attention at 11pm at night and the staff got me a taxi quickly to go to a private hospital where I could get medication. The breakfast is ok and the dinner is hit and miss. i would stay there again if I go back to Morogoro.

8/10 Good

Beryl, Southfleet, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views and bird life, all needed faciliti
We were having a break from some voluntary work so it was wonderful to have some luxuries, and the opportunity to explore.

10/10 Excellent

Douglas Watts, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very close to business location
Excellent, economical, pleasant, outstanding service, food was delicious and the hotel staff were wonderful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good restaurant and excellent massage services. The pool was not open for several days of my stay and the gym was not yet finished. The hotel staff were great- very friendly and helpful.

8/10 Good

J, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous view of the mountains; nice atmosphere
I had a good experience except for one mishap, when a security guard thought my room was vacant and opened the door at 1 AM to check. He apologized but it was very startling.

8/10 Good

Veritas, Tampa, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Morogoro
This hotel is far above the other hotels in Morogoro, but this is Africa, so don't think it is a 5 star hotel. It is newer, the rooms are large and clean. Fit and finish is better than most African facilities, but below that in the western world. The air conditioning works beautifully. No worries for mosquitos. They keep them under control and spray daily. in the rooms. The room locks are an odd combination of key and electronic. The TV is good, flat screen, with a clear signal. There is a deadbolt style lock that can be opened from outside with a key. There is no security chain. The room is so big that the TV is a bit distant for its size. The internet is slow, but it gets the job done for basic communications. The property is located in a beautiful peaceful area of town. Good mountain views from many rooms. Their is a delightful pool. Kids love it.The restaurant is improving since the last time I was there. The only place to stay in Morogoro.

4/10 Poor

Heeyoung

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
One of my worst hotel
지역을 생각하면 그나마 머물수는 있는 정도의 호텔임. 눈에 보이는 버그 등 자연친화적 곤충은 없었으나 전체적으로 침대 시트 및 수건 등 상당히 눅눅하고 오랫동안 관리되지 않은 물품과 느낌이 들었음. 바퀴가 나온단 평도 보았지만 육안으로 보이지 않아 다행이라 생각했는데, 타 도시 이동 후 새로운 숙소에서 가방을 열어 물건을 꺼내는데.. 헉!! 어느샌가 들어와 있던 바퀴벌레가 가방 안에 움직이는 걸 발견함: 정말 소름돋고 별로였던 호텔. 직원들의 친절함은 정말 좋았으나… 전체적 시설/방 청결함은 정말 아님.
Stayed 1 night in Jun 2023
Response from Manager on Jul 4, 2023
Thanks for your feedback. I am sorry about your experience. I have taken your feedback and discussed it with my management. Thanks for visiting

6/10 Okay

Robert

Stayed 2 nights in Nov 2021

8/10 Good

shunji

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Hilde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은서비스와 깨끗하고 넓은방. 만족했습니다.
Stayed 5 nights in Apr 2019
Response from li on May 25, 2019
Dear guest thank you for sharing your experience with us hope you visit again

6/10 Okay

Suzuki, Tanzania

Liked: Cleanliness, property conditions & facilities
モロゴロ州の州都、モロゴロ市で最も立派なホテル。５２平米の広い部屋。
屋外・屋内の大規模イベントを行うことが出来る施設を持つ大きなホテルです。施設全体にゆとりがあります。食事メニューは豪華ではありませんが一通り揃っています。このホテルを拠点にミクミ国立公園を日帰りで訪ねることが出来ます。首都のドドマや内陸のイリンガへの中継地としても便利です。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Leopoldo, Italy

Liked: Cleanliness, property conditions & facilities
Very kind personnel in desperate need of TRAINING!
I called again and again, from my room, both the Restaurant and the Reception. Every time they were answering, but not hearing my voice. NO ONE realized that it should be the case of sending somebody to my room. I called the Hotel through external line using my mobile phone: no answer. Finally I managed to get the on call officer through mobile phone... and later on a clark knocked at my room... My conclusion: Very kind personnel in desperate need of TRAINING!

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
モロゴロ一のホテル
出張で滞在。街中から少し離れているが、快適。部屋は新しい。 近隣のモロゴロホテルは隙間風が吹いているが、このホテルは 密封度が高い。蚊の多い場所なので、この点は重要。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava tunnelma
Hinta ja laatusuhde paikallaan