The staff told us we could have an early check in, 2:30. So we came and we're told to wait until 3 anyway: the woman that checked us in was rude. Didn't even look up when I approached the front desk. She just told me she would be with me in a few minutes, in a rude tone. The room smelled overwhelmingly of disinfectant when we went in, so strong we left for a couple hours to let it air out. When we came back I could smell the stench of throw up still in the carpet. I will never stay there again.
Comment from Hotel Management
Oct 17, 2016 by mngt, Hotel Management
Thank you for choosing the Comfort Inn Newport for your lodging needs. We regret to hear you had a poor experience with your room, and more so our staff. These issues will be looked into and corrected. As for restaurants, maybe next time we could recommend some of the tasty establishments within a 5 mile radius, such as The Gigglin Pig, Brandywine Creek Steakhouse, Ruby Tuesdays, Cracker Barrell, Etc. Thank you for your input and help in making our property the best it can be. Sincerely, Comfort Inn Management