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Reviews of Days Inn by Wyndham Greeneville

2 out of 5
Days Inn by Wyndham Greeneville
935 E Andrew Johnson Hwy, Hwy 11 East and US 321, Greeneville, TN

Reviews

5.4
Rating 10 - Excellent. 61 out of 451 reviews" "
Rating 8 - Good. 79 out of 451 reviews" "
Rating 6 - Okay. 87 out of 451 reviews" "
Rating 4 - Poor. 96 out of 451 reviews" "
Rating 2 - Terrible. 128 out of 451 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Juanita

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No coffee pot and not enough pillows
Stayed 2 nights in Mar 2024
Response from Bobby patel on Mar 18, 2024
Hi we don’t carry coffee pot in the room and whatever requirement for WYNDHAM for pillows we have all ready in the room but sorry for your inconvenience and thank you for staying us

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay here again. Our room had not been cleaned, dirt on the floor, toilet wasn’t flushed, food in the fridge, stains and CIGARETTE burns in the bed sheets/blankets in a non-smoking room. How would you even claim to clean something with those obvious defects? Front desk moved us to another room, did look more clean but still a very run down and dingy place. Holes all in walls, paint cracking. One of the worst places I have ever stayed in.
Stayed 1 night in Feb 2024
Response from Bobby on Feb 26, 2024
Thank you for your reply but my question is if you have any problem with the room when we change it why don’t tell us

6/10 Okay

Patricia

Disliked: Amenities
Lacking in any USB ports anywhere in the room. A bit substandard.
Stayed 1 night in Feb 2024
Response from Bobby patel on Feb 19, 2024
Yes I have all the rooms USB ports in headlight lamp in nightstand also

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holes in walls, Paint peeling Room not clean Asked for smoke free room. Blankets smelled like smoke Light switch did not work TV did not work at first had to call desk No working smoke detector
Stayed 1 night in Jan 2024
Response from Bobby patel on Feb 19, 2024
I have all smoke detector is working all TVs working I don’t know what’s going on

4/10 Poor

Krissy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is gross
Noone at front desk and it was only 8pm. Could not even get into the lobby, had to speak to front desk through a window outside. Pended ove $100 as a deposit! Got to room and door to it would not lock. Room was small and had major damage to some of the walls. The guy at front desk was rude and not even polite. The breakfast they serve is not breakfast but just snacks. The pillows were not even regular size pillows. Would not recommend a stay here even at the price we paid.
Stayed 1 night in Dec 2023
Response from Bobby patel on Feb 20, 2024
I will apologize for that. I need to remote.

2/10 Terrible

Dezirae

Traveled with family
Disliked: Staff & service, room comfort
First off i checked in they didnt ask me my kids age. I didnt put it online when i booked. The charged me an xtra 50 because they were 14 and 15. They said we left the room a mess when we only left a few cups on the counter cause because there was only one small trash can in the room. They were very rude. I will never be back again to this place. I do not recommend to anyone. They do not deserve anyones business.
Stayed 1 night in Dec 2023
Response from Bobby patel on Feb 20, 2024
yeah, they will mess up though by bed seat to wall look like muddy and oily so I need to put in a dress that’s what we charge him posit money

2/10 Terrible

Harry B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross. Stay away.
Mold on the air vents. No smoke detector. Dirty walls. A throw pillow in a pillow case as a regular pillow. Absolutely disgusting.
Stayed 3 nights in Jul 2023
Response from Bobby patel on Feb 20, 2024
people have a complain about the leaving after night so if they have a problem why they don’t check out right away so we can refund it right away after they leave always people has complain because they want to free leave

6/10 Okay

Camille

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Bobbie, Abingdon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door had a crack an inch wide that you could see outside. Stains and burns on sheets and bed. Disgusting!!! We left within 15 minutes - wish I could post pics!! Now Expedia cannot get in touch with them to verify and can't refund me because they say the property wont answer them. I sent all the pics and called as soon as we saw the place and how bad it was. Very disappointing!!
Stayed 2 nights in Nov 2023

6/10 Okay

Elizabeth

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and accommodating. Room needed a paint job and updating
Stayed 1 night in Nov 2023

6/10 Okay

Angelina

Traveled with family
Disliked: Property conditions & facilities
If possible stay somewhere else
Non smoking room but cigarettes burns on sheet and ice bucket was used for an ash tray not the cleanest hotel, breakfast was a muffin and nasty coffee. If I could stay somewhere else I would have, but it was the closet hotel to my family. It was not the worst, but it could have been better
Stayed 3 nights in Nov 2023

2/10 Terrible

Ellen

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very rude and nasty. The place is a dive. Wouldn't recommend it to anyone. The place is so run down, dirty. Definitely will never go there again. A is a negative five stare hole 🕳 in the wall.
Stayed 1 night in Nov 2023

2/10 Terrible

MAHESH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building. Lot of holes on the ceilings. Towles look dirty. Never going to this hotel again.
Stayed 1 night in Nov 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room was good. The internet would not stay connected and the tv stopped working. I did not bring it to the hotel’s attention so I should take on part of that responsibility
Stayed 1 night in Nov 2023

4/10 Poor

Doris

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the facility was not personable and the first night we got there they put us in a room upstairs and I am handicapped with a cane.
Stayed 6 nights in Nov 2023

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst room I have ever stayed in, the floors were nasty, my socks were be black on the bottom just walking to the bathroom. The plaster on the walls was falling off ,all the lamp shades were nasty and stained, the smoke alarm was hanging off the wall, one of the lamps by the bed was leaning over like it was going to fall and didn't have a light bulb, There were multiple stains on the chairs and the ice machine didn't work. I would be embarrassed to let anyone stay in such a nasty place.
Stayed 4 nights in Oct 2023

4/10 Poor

J Gary

Traveled with group
Disliked: Cleanliness, property conditions & facilities
A basic room. No extra towels, no shampoo, no coat hangers, no toilet paper, no extra blanket, no chairs, tv remote didn’t turn on tv, holes in wall, no tissues; you get the picture. It was much better than camping and the Mexican restaurant next door is excellent.
Stayed 1 night in Oct 2023

2/10 Terrible

Maxine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place. The website said Breakfast included. That was muffins, coffee and juice. That was not my idea of breakfast. We had to ask for them to make coffee. There was one pkg of muffins finally. There was 4 in our party. Had to ask them to replenish everything. Not very friendly. The obvious entrance was locked. Room was dirty. Never stay at a Days Inn again.
Stayed 1 night in Oct 2023

4/10 Poor

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, train at night, stained towels, door key didn't work at 6 am. To be fair, never felt unsafe, just nowhere near the quality I expected. $40 value that I paid over $100 to have. Breakfast options where coffee & next to nothing else.
Stayed 1 night in Oct 2023

2/10 Terrible

Aju

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
No words to describe how bad this room was. I did not want to walk on the floor without shoes on. Paint peeling off walls, bathroom smelled strongly of urine, lampshade on desk cracked, chair in room was filthy. Only stayed because we had payed for room through Hotel's.Com. They charged $20. for small dog and a $50. deposit for room in case there was some damage.
Stayed 1 night in Sep 2023

4/10 Poor

Paula

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was only given 2 towels for 4 people, I asked for 2 more towels. I was given them. We stayed for 3 days, I asked for more towels before I left. I was told they would charge me. I told them to keep them. The top of the stairs was uneven, and unsafe. 4 towels for the entire 3 day stay!! Make sure to bring your own towels! Breakfast consisted of two mini muffins they had coffee and orange juice but I didn’t have any, it didn’t look like it worked!
Stayed 3 nights in Sep 2023

6/10 Okay

Randall

Traveled with partner
Liked: Staff & service, amenities
The room we stayed in was nice, mattress was a bit too soft. In the shower it looked as the grout had mold in it, or needed replacement. Also saw a couple of bugs in the room (that we disposed of).
Stayed 1 night in Sep 2023

4/10 Poor

Cody

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Cassity

Stayed 2 nights in Sep 2023

2/10 Terrible

Trevor

Stayed 1 night in Sep 2023

2/10 Terrible

Doree

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our hotel room was old and dirty as in there was a whole in the bathroom ceiling. The calking had holes in it therefore there was dirt in it. The floor was uneven, it looked like there was blood on one of the chairs.
Stayed 1 night in Sep 2023

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Get Killed At This Place!
Read this careful. Don’t be killed here. When this Days Inn burn down, & scores of people are killed, I hope the deceased lawyers read this, & sue the city of Greenville. We checked in late, Room 123, & there was water all over the place in front of the refrigerator. I checked with the inn keeper who said it was the maid's fault, & the refrigerator was now working. He left, & it was not working, so I plugged it in. It began to spark. I went back to the front desk, as we noticed the towels were dirty. He inspected the towels, as if I was lying, & returned with just two towels. I explained the refrigerator was not working, & he said wait till morning. We had some food to microwave, & sure enough, there was food in the microwave. Next the toilet broke down, & when I went back to the front desk, he would not answer the front desk. Plus, the Days Inn was clearly violating TN laws. There was no sign about rates on the back door. At 8:30 AM I went down to complain. Guess what, there no breakfast. When I asked, she brought out a packaged blueberry muffin. The orange juice & coffee machine was broken. I complained about everything. The lady just stared at me. We were planning to leave when the man from the previous evening, came out to my car, & said he would now fix the refrigerator. Are u joking? When I complained about everything, he just said nothing. I asked him did he really think I should pay for all this? He said, "I don’t care, no refunds!"
Stayed 1 night in Sep 2023

4/10 Poor

joyce, Vanceboro

Stayed 1 night in Sep 2023

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the dirtiest place i have ever stayed. If we had not been hours from home or had another hotel options we would have left.
Stayed 1 night in Sep 2023

8/10 Good

Amrit

Liked: Staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Barry

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Run down
Stayed 1 night in Aug 2023

4/10 Poor

Jayne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down and needs to be torn down. No parking next to hotel. Really shabby but fairly clean. Tiles coming off the wall in the bathroom.
Stayed 1 night in Aug 2023

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ASKED FOR A NON SMOKING ROOM AND DESK CLERK ASSURED ME THAT IT WAS AND THE ENTIRE ROOM, BEDDING, AIR CONDITIONING FILTER, AIR -EVERYTHING REEKED OF SMOKE!!!!!!!!!!!!! There was a CIGARETTE BURN HOLE in the top sheet!!!!! There was NO SMOKE DETECTOR - the entire unit had been pulled off of the wall and the wires were hanging out. There were ROACHES crawling on the bathroom floor. The toilet seat had DRIED PEE on the seat and the bathroom smelled like urine. The SHOWER was SO DISGUSTING I wouldn't use it even though I needed one. The TOWELS were STAINED, YELLOW and smelled SOUR. There was STICKY SPOTS and RESIDUE on the nightstand and all of the table surface had dirt on them. I used disinfectant wipes on all surfaces and cleaned the stowaway cabinet under the TV (which yielded black dirt and dead flies) before I put my luggage in it. The handles to it and the entertainment center had STICKY DIRTY FINGERPRINTS on them. I used a paper towel to open it.The window sill had black dirt on it. The inside of the door close to the handle and the wall next to it had BLACK DIRTY MARKS the entire length of the door. JUST BREATHING now that I'm out of the room smells of smoke in my respiratory system. I have been sneezing all morning. I am an ADAMANT NONSMOKER and health conscious individual and am concerned about the health risk of breathing all the particulate matter that I continue to breathe and will be breathing for hours to come as it's TRAPPED in my respiratory system. I AM ANGRY!
Stayed 1 night in Aug 2023

2/10 Terrible

Efosa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude manager and terrible customer service.
Stayed 1 night in Aug 2023

4/10 Poor

Betty

Traveled with group
Disliked: Amenities, property conditions & facilities
There was huge hole in bathroom ceiling right above stool and shelf with bath towels. Had to have them put tape over hole to keep stuff from inside hole from falling onto clean towels! There was no smoke alarm either looked like someone had tore it out! Air conditioner worked good but room was damp feeling all the time! Breakfast consisted of a packaged muffin, coffee, and warm orange juice! Would not stay there again!
Stayed 3 nights in Aug 2023

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was bad !! Rooms were nasty !! Sheets had burn holes in them!! Bathrooms trashed and broken! Would recommend finding somewhere else to stay than at this place !!
Stayed 1 night in Jul 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was an okay place to get a good night's sleep. It was quiet and the staff honored my request for a gound level room which was very helpful for me.
Stayed 1 night in Jul 2023

2/10 Terrible

Laura

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely would not stay at again... it was completely unacceptable. The room was dirty... including half eaten pickles left in the fridge that was broken... the furniture was broken in all sorts of places... The staff had to be searched for just to try to leave. I wish i could have left and just gone somewhere else... but i had arrived late after a long day and was exhausted. 10 outta 10 do NOT recommend!

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay again Nothing match the photos in the advertisement
Stayed 1 night in Jul 2023

2/10 Terrible

Eddit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T BOTHER BOOKING
Dirty Room Stained walls Beds had burn holes Smelled like smoke Urine stained toilet I have pictures but it wont let me post how convenient 🙄
Stayed 1 night in Jun 2023

4/10 Poor

Sherry

Disliked: Property conditions & facilities
I would not stay here again. This was a very poorly taken care of facility. only 2 lights worked. Bathroom vent was missing, hole in the wall stuffed with paper. Just needs updating.
Stayed 1 night in Jun 2023

2/10 Terrible

Donald

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We made reservations online to stay for two nights. Online it looked okay. Upon arrival, the building was older and the outside looked unkept. Upon entering our room, which was definitely old and run down, we saw that the curtain for the window was attached at the top only 2/3 of the way across so the curtain did not cover the window. The toilet seat was so old and stained that my husband said that neither of us could sit on it. It may have been cleaned, but did not appear clean. The man at the front desk did offer us the room next to our original one, but we did not feel there would be enough of an improvement. We would not have felt safe there and decided not to stay.

2/10 Terrible

Deanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black mold and disgusting
Black mold in room. Signs of drug use in non smoking room. Burn marks on edge of sink. Hole in bathroom ceiling. Spiders and centipede found in room. Door did not close tightly. Disgusting, frightening, unacceptable. We left immediately and slept in our car with a newborn. Worst experience.
Stayed 1 night in Jun 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Had bug bites all over. Went to take shower and noticed that was already used soap open in shower Wash clothes and towels was dirty. Stains on bed sheets
Stayed 1 night in Jun 2023

4/10 Poor

ANDRZEJ, Knoxville

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I have never stayed in a room more clean than Esther had my room! It was immaculate.
Stayed 1 night in May 2023

2/10 Terrible

Jabari

Disliked: Cleanliness, property conditions & facilities
The Wi-FI never worked. The walls were dirty. The lighting was very dim and places were ripped. A very uncomfortable stay. The staff was nice, but the place was just horribly maintained. I only stayed there one night
Stayed 4 nights in May 2023