Ratings based on 34 Verified Reviews

3.4 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Limestone TN

Used to be a nice place

Posted Apr 20, 2017
Pros: Location, refrigerator, microwave and WiFi.
Cons: Management and housekeeping.
Location: Greeneville is about 1/2 hour from Johnson City and 1.25 hours from Asheville.
My family and I have used this hotel periodically for about 3 years. In that time, it's quality has deteriorated. The room smelled moldy and there was visual evidence of mold in the bathroom.. The hotel's response was to spray perfume randomly around the room. We bought our own odor control products. The hotel is way overdue for redecorating. The furniture is outdated and not comfortable and, as I mentioned, there was evidence of mold in the bathroom.
2 out of 5
by Valerie

Not worth the money

Posted Mar 17, 2017 on Hotels
Very slow service Very old hotel Very unpleasant smell
4 out of 5
by Nicolle

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

TV remote

Posted Feb 6, 2017
Pros: LocationServic
Cons: Service and to have someone at the desk in the office.
TV remote did not work and no one was in office. I had to use a phone on the outside of office to call and let them know the TV remote did not work. Then I had to wait for someone to come to fix it. I was not a happy camper.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Ok hotel. Toilet was about to need repair/replaced
3 out of 5
Recommended
for Everyone
by A verified traveler

Visit

Posted Dec 10, 2016
Relatively clean and relatively new carpets but a bit stale smelling. Hair dryer was outdated. Walls in bathroom showed signs of excessive moisture. Staff was friendly. We had a large party needing 4 rooms and one of the original rooms smelled of smoke so they changed the room for us.
3 out of 5
by A verified traveler from US

Posted Nov 14, 2016
Pros: The size of room. And the television 😂😂😂😂😂😂😂😂😂😂
Cons: The bed was terrible. Pillows where flat. Was night sleep ever.
2 out of 5
by A verified traveler

Definitely would not stay here again!

Posted Nov 6, 2016 on Hotels
The room had BED BUGS!
2 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
Smoky smelling room
3 out of 5
by A verified traveler

Convenient but needs repairs.

Posted Oct 24, 2016 on Hotels
The room was comfortable but dated. The room entrance was from the outside and our room had road noise. There was a coffee maker in the room. The bathroom vent was exposed.