Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from OC, CA
Much better than a 2-star hotel.Posted Jul 9, 2016
Pros: Hotel was clean and beds comfy
Location: Waffle House right next store! You can walk to breakfast.
After my dirty 2 star hotel in Nashville I wasn't expecting much from this 2 star hotel, but I was surprised. This hotel was clean and beds comfy. I would definitely stay here again.
Posted Apr 1, 2016 on Hotels
by Leslie from Birmingham
Good HotelPosted Feb 19, 2016 on Hotels
Was just back in town to visit friends and family. It was a good west end location. It was a comfortable stay with the exception of the shower. The first day, there was an (unreported) issue with the hot water (which resolved itself) but the water pressure was almost non-existent. A pleasant surprise was the Starbucks in the Ingles (which was a very nice supermarket).
by A verified traveler
Posted Nov 25, 2015 on Hotels
Shower did not stay hot, pool door stuck, walls very very thin....old building in odd location....breakfast was out of coffee....
by Stephen from Indiana
Would stay here again.Posted Nov 18, 2015 on Hotels
No huge frills with the room but it was clean, the air conditioner worked well, the bed was comfortable, wi-fi speed was decent and the water pressure in the shower was good. What else do you need in a hotel room?
by A verified traveler from raleigh nc
Posted Nov 15, 2015
Cons: breakfast selection
75 min check-in experience because of glitch between expedia and hotel. it took that long to iron out. good thing I printed out my travel confirmation. cudo's to desk clerk Brett for not giving up in his effort to get us checked in.
by A verified traveler
Posted Nov 6, 2015 on Hotels
A working persons quick sleep overPosted Nov 5, 2015 on Orbitz
Staff was great at the hotel. The room was ok the beds were really hard and the air conditioning unit had dust and so forth all in it plus a back stairwell that had a door on it didn't even have any security where all you had to do was turn the handle and you could come in from outside and have access to the hotel. The pool was supposed to be a heated pool yet when we went to check on it in the pool was not it did not seem heated at all. Keep on losing Wi-Fi connection on my tablet and phones.
by James R.
Delightful experiencePosted Oct 28, 2015 on Orbitz
The hotel was quite clean, the staff was very friendly and helpful, and the location was very convenient. I think that the cost was quite reasonable for the area and the amenities. I must say that the breakfast was not something to rave over, but then I didn't expect it to be. There were items that I could eat, so I didn't have to find a restaurant very quickly, but if I had, there were a few close by that would serve a traditional breakfast. Back to the room it was quiet, clean, and provided everything that I needed. I know that when I need to return to Morristown, TN, I will stay at the Comfort again.
by Mitchell S.
Nice 2- day escapePosted Oct 20, 2015 on Orbitz
We had a good experience with the hotel and a great experience with the staff The physical part of the building looked a little worn,but they were updating and painting while we were there. The staff was exceptional- extremely friendly and customer oriented They were pleasant,all had smiles and asked us to let them know if there was anymore they could do for us! Do not take them for granted!